Contacting Dfw Airport Toll: A Simple Guide

If you need to contact the Dallas/Fort Worth International Airport (DFW) regarding toll payments, you can reach out to the Parking Guest Relations team by calling +1-972-973-3112 or emailing [email protected]. Their operating hours are Monday through Friday, between 8:00 a.m. and 4:00 p.m. Additionally, the DFW website provides a comprehensive list of contact information for various airport services, including customer service, airline passenger paging, airport chaplaincy, and more.

TollTag at DFW Airport

The TollTag is a convenient way to pay for Terminal and Express at DFW Airport. It is easy to sign up for the service, and it is free to get a TollTag. To start using your TollTag at DFW, existing customers can use their current account as long as it is secured with a credit card. New customers must apply for a TollTag account and provide a credit card number to secure the account.

TollTag must be turned on for DFW parking and pass-through activity. When entering and exiting the airport, customers should not pull up too closely to the vehicle in front and should use the designated entry and exit lanes to avoid invalid charges to their account. TollTag lanes are equipped with gate arms, so drivers must come to a complete stop before passing through. Parking fees of up to $10 are deducted from the pre-paid account balance, while fees greater than $10 are charged directly to the card on file.

DFW Airport does not use ZipCash, and there is no extra charge for using TollTag at the airport. If your account balance falls below the replenishment threshold, your credit card will be automatically charged to increase your pre-paid balance. However, if your card is declined, your account will be blocked until the outstanding parking fees are paid in full, and a $20 service charge will be applied.

For customers who do not wish to use their TollTag at DFW Airport, they should enter through the Ticket Only lane and obtain a ticket for entry.

TollTag can be used for payment on toll roads in Texas, Oklahoma, Kansas, and most of Florida and Colorado. It offers the lowest toll rates, and tolls are automatically deducted from your account.

Contacting DFW Airport Parking Guest Relations

If you have a query about your parking experience at DFW Airport, you can contact Parking Guest Relations. The phone number for Parking Guest Relations is +1-972-973-3112. You can also email your query to [email protected].

The phone lines and email are monitored Monday through Friday, between 8:00 a.m. and 4:00 p.m.

If you have a question about your pre-booked parking purchase, you can visit the DFW Airport FAQs page.

If you have a query about airport parking and pass-through, you can contact the airport directly.

Using a TollTag at DFW Airport

If you are an existing TollTag customer, you can use your TollTag at DFW Airport, provided your account is current and secured with a credit card. If you have a cash account, you must convert it to a credit card account to use your TollTag at DFW Airport.

New TollTag customers must apply for a TollTag account and provide a credit card number to secure the account.

Using a Ticket at DFW Airport

If you do not wish to use a TollTag at DFW Airport, you can enter through a "Ticket Only" lane located on the right side of the entry plazas. You will need to obtain a ticket for entry.

If you do not have a TollTag, you can obtain a ticket from any lane marked "Ticket".

Using a credit card to pay the toll

Using a Credit Card to Pay the DFW Airport Toll

The TollTag is an easy and convenient way to pay for Terminal and Express tolls at DFW Airport. Signing up for the service is easy.

Existing TollTag Customers

Existing TollTag customers can begin using their TollTag at DFW Airport provided their account is current and secured with a credit card. If you currently have a cash account, you must convert it to a credit card account in order to use TollTag at DFW.

New TollTag Customers

New TollTag customers must apply for a TollTag account and will be required to provide a credit card number to which an initial balance will be charged to secure the account.

Using TollTag at DFW Airport

TollTag signs are located above DFW Airport entry and exit lanes. You must use these designated entry and exit lanes to avoid invalid charges to your account.

TollTag lanes are equipped with gate arms; therefore, you must come to a complete stop before passing through the lane.

Parking fees of up to $10 are deducted from the pre-paid account balance. Parking fees greater than $10 are charged directly to the credit/debit card on file.

If your account balance is reduced to below the replenishment threshold, NTTA will automatically charge your credit card to increase your pre-paid balance.

A service charge of $20 is assessed on all failed credit cards. NTTA provides customers' accounts that are blocked at DFW until the outstanding parking fees are paid in full.

Credit Card Receipts

Credit card receipts in the automated lanes will only be issued per the customer's request. Customers can now choose to request their receipt or simply proceed to exit the airport. This new feature will expedite the transaction processing time for customers who opt out of receiving a receipt.

TollTag lanes and signs

TollTag is a convenient way to pay for Terminal, Express, and Remote Parking at DFW Airport. To use your TollTag at DFW Airport, your account must be current and secured with a credit card. If you have a cash account, you must convert it to a credit card account. New TollTag customers must apply for an account and provide a credit card number to secure it.

TollTag signs are located above the entry and exit lanes at DFW Airport. You must use these designated lanes to enter and exit the airport to avoid invalid charges to your account. TollTag lanes are equipped with gate arms, so you must come to a complete stop before passing through.

Parking fees of up to $10 are deducted from your prepaid account balance. Fees exceeding $10 are charged directly to the credit/debit card on file. If your account balance falls below the replenishment threshold, your credit card will be charged automatically to increase your balance.

If you need a receipt for your TollTag payment, contact NTTA customer service at 972 818 6882 or visit www.ntta.org.

TollTag customers and their benefits

The TollTag is a free, convenient, and easy way to pay for parking and pass-through road tolls at DFW Airport. It offers the lowest toll rates on TEXpress Lanes, saving you money on your trips. With a TollTag, you can enjoy the convenience of automatic toll payments on every toll road in Texas, Oklahoma, and Kansas, and all TEXpress Lanes. No more worrying about carrying cash or digging for change at toll booths!

TollTag members with accounts linked to a valid debit or credit card can use their TollTag to pay for terminal or remote parking at DFW Airport. The TollTag must be turned on for DFW parking and pass-through activity, and customers must use the designated entry and exit lanes marked with TollTag signs to avoid invalid charges to their account.

In addition to the convenience of automatic payments, TollTag customers can also benefit from the TollPerks rewards program. This exclusive program for TollTag members allows you to earn points as you drive on NTTA roads. For every dollar spent with your TollTag, you earn 100 TollPerks points, which can be redeemed for discounts and deals on gas, dining, entertainment, and more.

The TollTag is not just limited to DFW Airport or Texas. With a TollTag, you can explore all of Texas, Oklahoma, Kansas, and most of Florida and Colorado with ease. Your TollTag is your payment passport, providing you with the lowest toll rates across these states.

For those who regularly use toll roads, the TollTag offers a $40 prepaid balance option to keep up with your driving activity. However, if you only use toll roads occasionally, you can still save by opening a TollTag account with a $10 or $20 prepaid balance and enjoy the same benefits and convenience.

With the TollTag, you can say goodbye to monthly ZipCash bills and possible late fees. Your tolls are electronically debited from your account, which is linked to your credit or debit card. Plus, with the TollTag app, you can easily manage your account, check your balance, print receipts, and update your information on the go.

Frequently asked questions