Contacting Cbp At Jfk: A Step-By-Step Guide

John F. Kennedy International Airport (JFK) is located in Jamaica, New York, and is served by U.S. Customs and Border Protection (CBP). The CBP office at JFK is located in Building 77 on the second floor of the Executive Office. It is open Monday to Friday from 8:00 a.m. to 5:00 p.m. EST. Various contact options are available for different departments, including Fines, Penalties, and Forfeitures, Passenger Operations, and the Watch Commander. The contact information for these departments includes phone numbers, fax numbers, and email addresses.

Phone numbers and email addresses

The U.S. Customs and Border Protection office at John F. Kennedy International Airport has various departments and services, each with its own designated phone number and email address.

The Fines, Penalties, and Forfeitures department can be reached at (718) 487-5235, with a fax number of (718) 487-5236, and an email address of [email protected].

For Passenger Operations, the phone number is (718) 553-1643, and the fax number is (718) 553-0073.

The Watch Commander is available 24/7 at (718) 553-1648.

To reach the Deferred Inspections Unit/I-94 arrival and departure records, call (718) 553-3683.

The International Mail Facility can be contacted at (718) 553-1456.

For Cargo Operations, the phone number is (718) 487-2692.

For Landing Rights inquiries, call (718) 487-5202.

The Anti-Terrorism Contraband Enforcement Team can be reached at (718) 487-5124.

Finally, the EXODUS Team's phone number is (718) 487-5444.

These phone numbers and email addresses provide direct contact information for specific departments and services within the U.S. Customs and Border Protection office at JFK Airport, allowing for efficient communication and addressing of queries or concerns.

Office location and hours

The U.S. Customs and Border Protection office at John F. Kennedy International Airport is located at:

> Building 77, 2nd Floor, Executive Office Jamaica, NY 11430 United States

The office is open Monday to Friday, from 8:00 a.m. to 5:00 p.m. EST.

For those driving to the office, the directions are as follows:

From Manhattan/Brooklyn:

Take the Brooklyn Battery Tunnel and follow signs to the BELT PARKWAY EAST to the NASSAU EXPRESSWAY. Stay on the LEFT and follow the Nassau Expressway to the end. Follow signs to North Boundary Road. Turn RIGHT at the light. At the next light, make a LEFT onto North Boundary Road. Travel along North Boundary Road and follow signs to Building 77. Proceed past the US Post Office to the stop sign. Turn RIGHT at the stop sign (Eastern Road). Continue past the ProLogis-JFK Cargo Center 77 sign to the next Stop Sign and make a right into the parking lot. The large green building is the ProLogis - JFK Cargo Center 77. Enter the building by the Main Entrance in front, by the three flagpoles.

Belt Parkway West to Farmers Blvd./Guy Brewer Blvd- Exit 21B:

Take the LEFT at the traffic light and CROSS OVER the Parkway. After crossing the parkway, stay on Farmers Blvd. At the next light, make a LEFT onto Guy Brewer Blvd. Stay on Guy Brewer Blvd until you reach Rockaway Turnpike. Cross over the turnpike and TURN LEFT at the next light. Proceed past the US Post Office to the stop sign. Turn RIGHT at the stop sign (Eastern Road). Continue past the ProLogis-JFK Cargo Center 77 sign to the Stop Sign and make a right into the parking lot. The large green building is the ProLogis - JFK Cargo Center 77. Enter the building by the Main Entrance, in front of the three flagpoles.

From Van Wyck Expressway:

Take the Van Wyck Expressway to Nassau Expressway, then follow the instructions for those arriving from Manhattan/Brooklyn.

In addition to the main office, there is also a Global Entry Enrollment Centre located within JFK Airport. This centre is open from 6:30 a.m. to 8:30 p.m., Monday to Friday, and 7:00 a.m. to 8:00 p.m. on Saturday and Sunday. It is closed on Federal Holidays. The address is:

> Terminal Four, Main Lobby (next to baggage claim) Jamaica, NY 11430

Directions to the Port Office

The U.S. Customs and Border Protection office at John F. Kennedy International Airport is located at Building 77, 2nd Floor, Executive Office Jamaica, NY 11430, United States.

Directions from Manhattan/Brooklyn:

Take the Brooklyn Battery Tunnel and follow signs to the BELT PARKWAY EAST to the NASSAU EXPRESSWAY. Stay on the LEFT and follow the Nassau Expressway to the end. Follow signs to North Boundary Road. Turn RIGHT at the light. At the next light, make a LEFT onto North Boundary Road. Travel along North Boundary Road and follow signs to Building 77. Proceed past the US Post Office to the stop sign. Turn RIGHT at the stop sign (Eastern Road). Continue past the ProLogis-JFK Cargo Center 77 sign to the next Stop Sign and make a right into the parking lot. The large green building is the ProLogis - JFK Cargo Center 77. Enter the building by the Main Entrance in front, by the three flagpoles.

Alternative route from Manhattan/Brooklyn:

BELT Parkway WEST to FARMERS BLVD. / GUY BREWER BLVD- EXIT 21B. LEFT at the traffic light and CROSS OVER the Parkway. After crossing the parkway, stay on FARMERS BLVD. At the next light, make a LEFT onto GUY BREWER BLVD. Stay on GUY BREWER BLVD. To ROCKAWAY TURNPIKE. Cross over Rockaway Tpk., and TURN LEFT at the next Light. Proceed past the US Post Office to the stop sign. Turn RIGHT at the stop sign (Eastern Road). Continue past the ProLogis-JFK Cargo Center 77 sign to the Stop Sign and make a right into the parking lot. The large green building is the ProLogis - JFK Cargo Center 77. Enter the building by the Main Entrance in front, by the three flagpoles.

Directions from the Van Wyck Expressway:

Take the Van Wyck Expressway to Nassau Expressway, then follow the instructions for those travelling from Manhattan/Brooklyn.

Trusted Traveler Programs

Applying for Global Entry

To apply for Global Entry, you must complete the online application on the TTP website. The application requires basic information such as job history, address history, travel history, and a non-refundable application fee of $120. Once your application is submitted, the government will review your details. If they do not require any more information, your application will be marked as "Conditionally Approved", and you will be allowed to schedule your interview.

Interview Process

The Global Entry interview is typically a straightforward process, lasting around 15 minutes. During the interview, a Customs and Border Protection (CBP) officer will verify your identity, cross-check the information on your application, ask about your travel history, capture your fingerprints, and provide instructions on how to use the Global Entry kiosks at the airport.

Preparing for Your Interview

• Review your application: Ensure that all the information is accurate and up-to-date.
• Arrive early: Plan to arrive at the enrollment center early to accommodate any potential delays.
• Required documents: Bring your passport, Conditional Approval letter, proof of residency (e.g., utility bill or lease agreement), and another government-issued ID, such as a driver's license.
• Dress appropriately: While there is no formal dress code, it is advisable to dress neatly and professionally.
• Stay courteous: Maintain a polite and respectful demeanor with the CBP officer. Answer questions confidently and honestly.

Global Entry at JFK Airport

The Global Entry interview office at JFK is located in Terminal 4 in the Main Lobby next to baggage claim. The closest terminal entry is Passenger Pickup sides A & B. Terminal 4 is the international flight terminal. The interview location is open from 6:30 a.m. - 8:30 p.m. on Monday to Friday and 7:00 a.m. - 8:00 p.m. on Saturday and Sunday. The enrollment center is closed on Federal Holidays.

Parking at JFK for Global Entry Interview

The Blue Parking Lot is the closest place to park for your interview, just a 7-minute walk to the Terminal 4 entrance. This lot offers covered parking, and you can pre-book up to 24 hours in advance. The cost is $48.00 if you reserve in advance, or $6 for the first half-hour if you do not pre-book, with each additional half-hour costing $6.

Global Entry Enrollment Centers

Global Entry is a Trusted Traveler Program run by U.S. Customs and Border Protection (CBP). To apply for Global Entry, you must complete the online application. Once CBP reviews your application, you will be contacted to schedule an interview at one of the Global Entry Enrollment Centers.

John F. Kennedy International Airport, New York

The Global Entry Enrollment Center at JFK International Airport is located in Terminal Four, Main Lobby (next to baggage claim). The address is Terminal Four, Jamaica, NY 11430. The opening hours are 6:30 a.m. - 8:30 p.m., Monday-Friday (Closed Federal Holidays) and 7:00 a.m. - 8:00 p.m., Saturday-Sunday (Closed Federal Holidays).

Bowling Green, New York

The Bowling Green Enrollment Center is located at 1 Bowling Green New York, NY 10004. The center is open from 8:00 a.m. to 4:00 p.m., Monday to Friday, and is closed on all Federal Holidays. It is by appointment only.

Niagara Falls, New York

The Niagara Falls Enrollment Center is located at 2250 Whirlpool Street Niagara Falls, NY 14305. The center is open from 8:00 a.m. to 4:00 p.m. on Mondays and Saturdays, and from 8:00 a.m. to 8:00 p.m. from Tuesday to Friday. It is closed on Sundays.

Champlain, New York

The Champlain Enrollment Center is located at 237 West Service Road, Champlain, NY 12919. The center is open from 8:00 a.m. to 4:00 p.m., Monday to Friday.

Alexandria Bay, New York

The Alexandria Bay Enrollment Center is located at 46735 Interstate Route 81, Alexandria Bay, NY 13607. The center is open from 8:30 a.m. to 4:00 p.m.

Ogdensburg, New York

The Ogdensburg Enrollment Center is located at 104 Bridge Approach Road, Ogdensburg, NY 13669. The center is open from 8:30 a.m. to 4:00 p.m.

Frequently asked questions