
Airports have started to adopt new technologies to enhance security and improve the efficiency of their boarding processes. One such technology is the e-gate, which uses facial recognition to identify passengers, removing the need for a physical or digital boarding pass. Airports that have implemented this technology include Tokyo's Haneda and Narita International Airports, Delhi, Bengaluru, Varanasi, Pune, Hyderabad, Guwahati, Lucknow, Vijayawada, and Kolkata Airports in India, and Dubai and Abu Dhabi International Airports in the United Arab Emirates. In addition to facial recognition, some airports also employ boarding pass scanners, such as the HPRT P200, which uses optical and digital scanning technologies to read and validate information on paper or mobile boarding passes. These scanners help to prevent unauthorized boarding and streamline the boarding process, reducing wait times and enhancing overall aviation safety.
| Characteristics | Values |
|---|---|
| Airports with e-pass scanners | Tokyo, Japan – Haneda International Airport & Narita International Airport |
| India – Delhi, Bengaluru, Varanasi, Pune, Hyderabad, Guwahati, Lucknow, Vijayawada & Kolkata Airport | |
| United Arab Emirates – Dubai International Airport & Abu Dhabi International Airport | |
| Kuala Lumpur International Airport |
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What You'll Learn

Airports with facial recognition
Facial recognition technology has been introduced at several airports around the world to enhance security and make the passenger experience more contactless, hassle-free, and paperless. Here are some airports that have implemented facial recognition:
India
With the launch of DigiYatra in India, passengers can now use facial recognition to breeze through security and boarding without the need for a printed boarding pass. This service is available at multiple airports across India, including Delhi, Bengaluru, Varanasi, Pune, Hyderabad, Guwahati, Lucknow, Vijayawada, and Kolkata.
United Arab Emirates
Dubai International Airport and Abu Dhabi International Airport in the United Arab Emirates have introduced a biometric system that allows passengers to move through the terminal by simply scanning their faces. Expats, Emiratis, and visitors with data in the GDRFA system since 2019 can take advantage of this convenient process.
Japan
Tokyo's two major airports, Haneda International Airport and Narita International Airport, have adopted facial recognition technology to streamline the passenger experience.
United States
The Transportation Security Administration (TSA) has introduced facial recognition technology at select airports across the United States, including Los Angeles International Airport (LAX), Hartsfield-Jackson Atlanta International Airport (ATL), and Phoenix Sky Harbor International Airport (PHX). The TSA uses CAT-2 units for facial recognition, and participation in this process is voluntary, with travellers being able to opt for alternative identity verification methods if they prefer.
Malaysia
Kuala Lumpur International Airport, the largest and busiest airport in Malaysia, began implementing facial recognition technology in 2022 to expedite passenger processing.
Facial recognition technology at airports is designed to enhance security and improve the overall airport experience for travellers. It is important to note that privacy is a key consideration, and travellers always have the option to decline facial recognition and choose alternative identification methods.
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Boarding pass scanners
A boarding pass scanner is an airport device that reads and confirms the information on a passenger's boarding pass. They are used to guarantee security and efficiency in the boarding process, which is crucial for aviation safety. By verifying the authenticity of boarding passes, barcode scanners help prevent unauthorised boarding, ensuring only legitimate passengers can board. This is vital for maintaining aviation safety and ensuring safe travel for passengers. Boarding pass scanners also help to streamline the boarding process, reducing long queues and wait times, thus enhancing passenger satisfaction.
The HPRT P200 fixed scanner, for example, is equipped with a wide-angle, omni-directional scanning window and integrated infrared and light dual sensors. It also features automatic sensing capabilities and bright white LED illumination. It can identify a wide range of boarding passes, from paper tickets to mobile boarding passes displayed on smartphones and tablets.
The M2 mobile boarding pass scanner is another example of a portable device with a long-lasting battery, ultra-low power consumption, and fast charging.
In recent years, some airports have also started using facial recognition technology to replace printed boarding passes. For example, Dubai International Airport and Abu Dhabi International Airport have introduced biometric systems that allow passengers to walk through the terminal by scanning their faces. Similarly, DigiYatra in India has launched an app that allows passengers to use facial recognition to pass through e-gates without needing a printed boarding pass.
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Barcode scanners
Additionally, barcode scanners play a crucial role in aviation security by helping to prevent unauthorized boarding. By verifying the authenticity of boarding passes, these scanners ensure that only passengers with legitimate passes can board their designated flights. This measure is vital for maintaining aviation safety and secure travel for all passengers.
While some airports are moving towards facial recognition technology, where passengers can scan their faces to pass through security and board their flights, barcode scanners remain a prevalent and trusted solution for efficient passenger processing in airports worldwide. With 74% of the world's top 50 busiest airports relying on barcode and document reading technology, it is clear that barcode scanners continue to play an integral role in airport operations.
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Biometric systems
The use of biometric systems in airports is becoming increasingly common. Biometric technology, such as facial recognition, is being used to enhance security, improve efficiency, and streamline the passenger experience. This technology automates current manual ID verification procedures, such as checking boarding passes and passports, making the process faster and more convenient for travellers.
One example of a biometric system is DigiYatra, an app launched by the Indian government. DigiYatra allows passengers to scan their faces at the airport to pass through security and board their flights without the need for a printed boarding pass or passport. This system has also been implemented in airports in the United Arab Emirates, such as Dubai International Airport and Abu Dhabi International Airport, where it is used by expats, Emiratis, and visitors.
Other airports that have introduced facial recognition technology include Haneda International Airport and Narita International Airport in Tokyo, Japan; Delhi, Bengaluru, Varanasi, Pune, Hyderabad, Guwahati, Lucknow, Vijayawada, and Kolkata airports in India; and Kuala Lumpur International Airport in Malaysia. In the United States, Hartsfield-Jackson Atlanta International Airport was the first to implement biometric boarding in December 2018, followed by other airlines such as British Airways in 2017.
While biometric systems offer many advantages, there are also concerns about privacy and security. Some passengers may feel uncomfortable with the idea of their facial data being collected and used for identification purposes. However, it is important to note that passengers can opt out of the biometric check and provide their ID and boarding pass manually if they prefer.
Overall, the use of biometric systems in airports is expected to continue growing as technology advances and offers new opportunities to enhance security and improve the passenger experience.
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Scanners for ID and passport
ID and passport scanners are used across a variety of industries to streamline verification and data capture processes. Airports, hotels, casinos, car rental services, and retail locations are some of the places where ID and passport scanners are commonly used. These scanners help to facilitate seamless travel, improve the customer experience, and enhance security.
In airports, ID and passport scanners are used to verify passenger identities and expedite the check-in process. Some airports have introduced facial recognition technology, allowing passengers to scan their faces instead of presenting their passports or boarding passes. This contactless and paperless approach enhances the passenger experience by reducing multiple levels of checking, which can be time-consuming and may cause passengers to miss their flights.
Hotels also utilise ID and passport scanners to transform cumbersome check-ins into delightful guest experiences. For example, TTI's PENTA Scanner® is a user-friendly device that allows hotel staff to quickly and reliably scan passports, ID cards, and driver's licenses. The scanned information is then automatically extracted and populated into the hotel's Property Management System (PMS). This technology not only improves the check-in process but also helps to verify identities, reducing issues related to credit card disputes and fraudulent activity.
Additionally, ID and passport scanners are employed in financial services to enable efficient Know Your Customer (KYC) processes and meet compliance obligations. Casinos use these scanners for guest identification and age verification, while car rental services and retail locations use them to verify customer identities and reduce fraud.
Overall, ID and passport scanners play a crucial role in streamlining operations, enhancing security, and improving customer experiences across various industries. By utilising advanced scanning technology, businesses can capture ID data quickly and accurately, facilitating seamless travel and transactions for their customers.
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Frequently asked questions
Many airports have introduced facial recognition technology to streamline the boarding process and make it contactless and hassle-free. Some of these airports include:
- Haneda International Airport, Tokyo, Japan
- Narita International Airport, Tokyo, Japan
- Delhi, Bengaluru, Varanasi, Pune, Hyderabad, Guwahati, Lucknow, Vijayawada & Kolkata Airport, India
- Dubai International Airport, United Arab Emirates
- Abu Dhabi International Airport, United Arab Emirates
The facial recognition system uses a Face Recognition System (FRS) to recognise passengers. Passengers need to download an app, take a selfie, add their identification number and boarding pass details. At the airport, they can use the e-gate to scan their face and pass through.
No, that is the convenience of the facial recognition system. At the airports mentioned above, you do not need to carry a printed boarding pass or an identity card.
No, not all airports use facial recognition. The ones mentioned above are early adopters of this technology.









































