
Volaris offers online check-in for its flights, which is a convenient way to save time at the airport. For domestic flights, passengers should arrive at the airport at least two hours before departure, and for international flights, they should arrive three hours before. It's important to remember that for domestic flights, you need to be at the boarding gate 45 minutes before departure, and for international flights, you need to be there an hour before. To make the process smoother, it's recommended that passengers get their boarding passes and check-in online or via the Volaris app before arriving at the airport.
| Characteristics | Values |
|---|---|
| Check-in time for domestic flights | 2 hours before departure |
| Check-in time for international flights | 3 hours before departure |
| Checked baggage drop-off for domestic flights | At least 1 hour before departure |
| Checked baggage drop-off for international flights | At least 1 hour before departure |
| Boarding gate arrival time for domestic flights | 45 minutes before departure |
| Boarding gate arrival time for international flights | 1 hour before departure |
| Check-in options | Online, mobile, airport counter |
| Online check-in time for domestic flights | Between 72 hours and 1 hour before departure |
| Online check-in time for international flights | Between 24 hours and 1 hour before departure |
| Required documents | Official identification (passport, visa if necessary), health documents if required |
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What You'll Learn
- Check-in times for domestic and international flights differ
- Check-in online to save time at the airport
- Arrive at the boarding gate at least 45 minutes before domestic flights
- For international flights, arrive at the boarding gate one hour before departure
- Check baggage weight and size restrictions before arriving at the airport

Check-in times for domestic and international flights differ
Volaris recommends that passengers check in for their flights beforehand through their digital channels to save time. For domestic flights, passengers can check in 3, 5, and 7 days before departure for Zero, Basic, and Plus fares, respectively. For international flights, check-in is available from 24 hours up to one hour before departure. Passengers can also check in directly at the airport counter for an additional cost.
For domestic flights, passengers must arrive at the airport at least 2 hours before departure. For international flights, passengers should arrive at least 3 hours before departure.
Passengers should head to the security checkpoints and proceed to the waiting area after checking in their bags. The Volaris app provides real-time updates on any changes to the trip, including the flight's departure gate. For domestic flights, passengers should be in the final waiting area at least 45 minutes before departure. For international flights, it is recommended to be in the final waiting area 1 hour prior to departure.
Passengers can obtain their boarding passes by using the Volaris website or mobile app, or by visiting the counter at the airport for an additional charge. The boarding pass can be obtained for domestic flights between 72 hours and 1 hour before departure, and for international flights between 24 hours and 1 hour before departure.
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Check-in online to save time at the airport
Checking in online is a great way to save time at the airport. Volaris offers several options for checking in and getting your boarding pass before you arrive at the airport. You can do this via their website, mobile app, or chatbot.
The website and mobile app allow you to check in and obtain your boarding pass from the comfort of your home. For domestic flights, you can do this between 72 hours and one hour before departure. For international flights, online check-in is available from 24 hours to one hour before departure. Having your boarding pass beforehand means you can skip the check-in counter and head straight to the baggage drop-off, saving you valuable time.
Volaris's chatbot, Vane, can also guide you through the check-in process. Currently, Vane is available for flights within Mexico only. You can message Vane on WhatsApp, and it will ask you to choose a language and then provide a menu of options. Select "Get boarding pass" and follow the instructions.
It is important to remember that checking in online does not exempt you from arriving at the airport early. For domestic flights, you should check in your baggage at least two hours before departure, and for international flights, this increases to three hours. Additionally, ensure you review the weight specifications for checked baggage to avoid any issues.
By taking advantage of Volaris's online check-in options, you can streamline your airport experience, making it faster and more efficient. You can then relax and enjoy your flight, knowing that you've saved time and navigated the airport with ease.
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Arrive at the boarding gate at least 45 minutes before domestic flights
Volaris recommends passengers arrive at the airport with plenty of time to spare for unforeseen delays. For domestic flights, it is recommended that you arrive at the airport at least two hours before your flight. This is to ensure you have enough time to check in your baggage, which must be done at least two hours before your flight, and to account for the time it takes to pass through security. You can save time by checking in online or via the mobile app and obtaining your boarding pass before you arrive at the airport. However, if you need to check in at the airport counter, an additional cost will be incurred.
Once you have checked in your baggage, you will need to go through security. At the security checkpoint, a routine inspection will be conducted, and your hand baggage will be checked with an X-ray machine. To avoid any issues, it is important to review the list of items that are not permitted on the plane before you pack. Security screening can take a significant amount of time, especially during peak seasons, so it is important to arrive at the airport early.
After you have cleared security, you can proceed to the boarding gate. For domestic flights, you must arrive at the boarding gate at least 45 minutes before departure. This is a crucial step to avoid missing your flight. Keep your boarding pass handy, as you will need to present it at the entrance to the boarding gate, along with your identification. The boarding pass will provide you with real-time updates on any changes to your trip, so it is important to stay alert.
To ensure a smooth boarding process, follow the instructions provided by the customer service agents and refer to your boarding zone and seat number on your boarding pass. When boarding begins, form an orderly line and have your boarding pass and identification ready for inspection. Once you are on the plane, locate your assigned seat, store your carry-on baggage in the overhead compartments, and prepare for takeoff by fastening your seatbelt and paying attention to the safety instructions.
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For international flights, arrive at the boarding gate one hour before departure
Volaris recommends that passengers travelling on international flights arrive at the airport three hours before their flight's scheduled departure time. This is to allow sufficient time for checking in baggage, which must be done at least three hours before take-off. Checking in online or via the mobile app is recommended to save time and avoid lines at the airport. Passengers can obtain their boarding passes online or via the app between 24 hours and one hour before departure.
After checking in baggage, passengers should proceed to security checks and then to the waiting area. It is important to review the weight specifications for checked baggage to avoid any issues. Volaris advises passengers to check the items that are not allowed on the plane before arriving at the airport.
For international flights, it is recommended to be in the final waiting area at least one hour before departure. This is also the minimum time required to show up at the boarding gate. Passengers should keep their boarding passes handy and stay alert for their group number to be called. Boarding passes can be obtained via the Volaris app or website, or at the airport counter for an additional cost.
In addition to their boarding pass, passengers must also have their official identification, such as a valid passport and visa for international flights. It is the passenger's responsibility to ensure they meet the necessary immigration, sanitary, and health requirements for their destination. Other necessary travel documents should also be prepared before the trip.
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Check baggage weight and size restrictions before arriving at the airport
When flying with Volaris, it is important to be aware of the weight and size restrictions for checked baggage before arriving at the airport. Checking this information in advance can help you avoid any issues when checking in your baggage.
For Volaris flights, the recommended check-in time for baggage is at least 2 hours before departure for domestic flights and 3 hours before departure for international flights. To save time at the airport, you can obtain your boarding pass beforehand through the Volaris website or mobile app.
Now, let's delve into the specifics of baggage weight and size restrictions for Volaris flights:
Checked Baggage:
The weight and size restrictions for checked baggage depend on the type of flight and the number of bags. For a standard checked bag, the maximum weight allowed is 55 lbs, and the sum of its dimensions (length + width + height) must not exceed 62 inches. If your baggage exceeds these limits, you may be subject to additional charges for overweight or oversized baggage.
Carry-on Baggage:
The combined weight of your personal item and carry-on bag must not exceed 44 lbs. It's important to note that the carry-on baggage allowance is calculated equally for domestic and international flights. The maximum dimensions for carry-on baggage are 22 x 16 x 10 inches. This applies to bags with or without wheels.
Sports Equipment:
If you're travelling with sports equipment, special considerations apply. Sports equipment, such as golf clubs or skis, must not weigh more than 55 lbs, and the sum of its dimensions must not exceed 98 inches. It is recommended to purchase the sports equipment service during booking or beforehand to save money.
Restricted Items:
It is crucial to familiarize yourself with the list of restricted items that are not allowed in your checked baggage. Some examples include money, jewelry, electronic devices, medication, liquids, and fragile items. These items should be packed in your carry-on baggage instead.
By checking the weight and size restrictions for your baggage before arriving at the airport, you can ensure a smoother check-in process and avoid any unexpected fees or delays.
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Frequently asked questions
It is recommended that you arrive at the airport at least two hours before your domestic Volaris flight.
Volaris recommends that passengers arrive at the airport at least three hours before their international flight.
Yes, you can check in online or via the Volaris app. For domestic flights, you can check in between 72 hours and one hour before departure. For international flights, you can check in between 24 hours and one hour before departure.
Yes, you can check in at the airport counter for an additional cost. However, it is recommended that you check in online to save time.
You must bring a valid official identification document (a passport or a Visa for international flights). It is also your responsibility to ensure you have any other necessary health or immigration documents required by the country of origin or destination.
































