
Tax refunds, also known as VAT refunds, are a way for tourists to get back some of the taxes they paid on merchandise while travelling internationally. These refunds are offered by many countries, including those in the European Union (EU) and Denmark. To be eligible for a tax refund, tourists must meet certain criteria, such as having a permanent address outside the EU and purchasing goods above a certain value. The refund process typically involves obtaining necessary documents from retailers, presenting them at customs for stamping, and then either receiving a refund directly from the store or through a third-party agency. It's important to note that tax refunds may not be available for all purchases, and the process can vary depending on the country and store policies.
| Characteristics | Values |
|---|---|
| Who is eligible for a tax refund at the airport? | Tourists from a non-EU country |
| What is required to obtain a tax refund? | Tax-free document, invoice, receipt, passport, other ID |
| Where to get the tax-free document stamped? | Customs office at the airport |
| Where to get the refund? | At the airport on the way home, either at a VAT desk or a third-party agency |
| How much is the refund? | Between 10-20% of the total price of the item |
| How is the refund paid? | Cash or credited to the card |
| Is there a fee for the refund? | Yes, typically 4% |
| What is the currency of the refund? | The currency of the country of departure |
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What You'll Learn

Who qualifies for a tax refund?
Tax refund policies vary across countries and even states. Here are the conditions under which one might qualify for a tax refund in different countries:
United States
In the United States, both US citizens and non-citizens can claim tax refunds at major international airport terminals. US citizens are eligible for a tax refund provided they travel outside the US within 30 days of purchasing the goods and can only claim it at airports on the day of their departure. Non-US citizens can also claim tax refunds at certain mall locations in the state. However, it is important to note that sales tax policies vary by state, and only two states, Louisiana and Texas, offer tax refunds on purchases. Some states, such as Delaware, Alaska, Oregon, Montana, and New Hampshire, do not charge sales tax, so there is no refund available.
Australia
In Australia, visitors can claim a refund of the Goods and Services Tax (GST) and Wine Equalisation Tax (WET) paid on goods purchased in the country through the Tourist Refund Scheme (TRS).
Belize
Diplomats, government ministers, and officials visiting Belize at the invitation of the Belize government are eligible for tax refunds. In addition, approved scholarship holders leaving Belize to study abroad and accredited sports and cultural groups representing Belize are also exempt from certain taxes.
Colombia
International passengers connecting with other international flights within 24 hours in Colombia are exempt from certain taxes. However, those connecting with domestic flights or staying in Colombia for more than 24 hours do not qualify for a tax refund.
Mexico
Transit/transfer passengers remaining in Mexico for less than 24 hours may be exempt from certain taxes.
Trinidad and Tobago
Members of the Trinidad and Tobago Defence Force or the armed forces of any country travelling on official duty are exempt from specific taxes. Transiting Trinidad and Tobago within 24 hours may also qualify for a tax refund unless on a domestic-to-international sector transit.
It is important to note that the eligibility criteria and procedures for claiming tax refunds may vary depending on the country and specific regulations. It is always a good idea to familiarise yourself with the local laws and requirements before expecting or attempting to claim a tax refund.
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Where to get the refund
When it comes to getting a tax refund at the airport, there are a few things to keep in mind. Firstly, not all airports offer tax refunds, and the availability of tax refunds may vary depending on the country or state. For example, in the United States, only the states of Louisiana and Texas offer tax refunds on purchases. It's important to check the specific regulations and eligibility criteria of the country or state you're visiting.
Assuming you are eligible for a tax refund and are departing from an airport that offers this service, here is a general guide on where to get your refund:
- VAT Refund Desk or Customs Desk: Before checking in for your departure flight, locate the VAT refund desk or customs desk within the airport. This is usually where you will need to present your documents and goods for inspection. At Copenhagen Airport, for example, Tax Free documents must be stamped at Terminal 3.
- Designated Tax Refund Points: In some cases, there may be designated tax refund points within the airport. These could be specific counters or offices set up for tax refund purposes.
- Retailer Refund Options: Some retailers may offer direct refunds for purchases made at their airport stores. For instance, certain shops at Copenhagen Airport provide refunds of 10-20% on purchases, either directly in the store or through third-party refund providers like Global Blue or Planet.
- Third-Party Refund Providers: Companies like Global Blue and Planet Tax Free can assist with VAT refunds when shopping at affiliated stores. They often have offices or refund booths located within the airport, making it convenient for travellers to obtain their refunds before departure.
It's important to note that the specific locations for obtaining tax refunds may vary from airport to airport, so it's always a good idea to check with the airport or relevant authorities beforehand to ensure you know exactly where to go. Additionally, keep in mind that some refunds may be subject to administrative fees deducted from your refund amount.
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Required documents
When claiming a tax refund at the airport, it is essential to have all the necessary documents. The specific documents required may vary depending on the country and the applicable tax regulations, but here is a general overview:
- Receipts or Invoices: Keep all your original receipts that clearly indicate the Value Added Tax (VAT) paid on the items you have purchased. The receipts should include details such as the quantity, type, and value of the goods, including the VAT amount and the VAT registration number of the store. Make sure the receipts are itemized and include the date of purchase.
- Refund Forms: Request VAT refund forms, also known as tax-free shopping forms, from the retailers where you made your purchases. Fill out these forms accurately, providing your contact information and any other required details.
- Passport: Have your passport with you as proof of identity and residence status. Customs officers may need to verify that you are a non-resident or have a permanent address outside the European Union (EU), which is a requirement for tax refunds in certain countries like Denmark.
- Customs Stamps: Depending on the country, you may need to get your documents stamped by customs authorities. For example, if leaving the EU, you may need to present your invoices and goods to the customs officers, who will stamp your documents to validate your tax-free claim.
- Goods: In some cases, you may be required to present the purchased goods for inspection at the customs or refund desk. Ensure that the goods are unused and in their original packaging, as some countries require that the items are in an exportable condition.
- Proof of Export: In certain countries, you may need to provide proof that you are exporting the goods outside the country or the EU. This could be in the form of boarding passes, travel itineraries, or other documentation showing that you are leaving the country.
- Payment Details: Decide on your preferred method of receiving the refund, such as cash, check, or credit card refund. Provide the necessary payment details, such as your bank account information or credit card number, for the refund to be processed accordingly.
It is important to note that the eligibility criteria and specific documentation requirements may vary from country to country. Always review the specific regulations of the country you are visiting to ensure a smooth tax refund process.
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How much can be refunded?
The amount of tax refund that can be claimed varies depending on the country and the type of tax. Here are some examples:
Denmark
In Denmark, tourists from non-EU countries are entitled to a Value-Added Tax (VAT) refund for goods purchased during their stay. The refund amount typically ranges from 10% to 20% of the total price of the item. The minimum value of goods required for a refund is DKK 300 (Danish Krone), while for Norway and the Åland Islands, the minimum amount is DKK 1,200.
United States
In the United States, tax refund policies vary by state, and there is no standard sales tax percentage. For example, Texas allows international visitors to obtain a sales tax refund under certain conditions, such as shopping at participating stores and processing the refund at specified locations. On the other hand, states like Delaware do not charge sales tax, so there is no refund available. US citizens are also eligible for tax refunds when travelling outside the US within 30 days of purchasing goods.
Trinidad and Tobago, Colombia, Mexico, and Belize
American Airlines mentions specific tax exemption criteria for travel involving certain countries. For example, ministers and officials of foreign governments visiting Belize at the invitation of the Belizean government are exempt from certain taxes. Similarly, transit passengers remaining less than 24 hours in Mexico are not entitled to a tax refund. These exemptions are specific to particular countries and circumstances.
It is important to note that the refund amount and eligibility criteria can vary by country and type of tax. It is always recommended to check the specific rules and regulations of the country and the airport in question to determine the exact amount that can be refunded.
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How to get the refund
How to get a tax refund at the airport
The process for getting a tax refund at the airport depends on the country or state where you made your purchases. Here are some general guidelines:
Denmark
If you are a tourist in Denmark from a non-EU country, you may be entitled to a VAT refund for goods purchased during your stay. To obtain a VAT refund in Denmark, you must follow these steps:
- Obtain an invoice from the shop, which includes the VAT registration number, quantity, type, and value of the goods (including the VAT amount).
- Ensure that the goods you are taking with you when departing from Denmark are worth more than DKK 300 (or DKK 1,200 if you are from Norway or the Åland Islands).
- Present the goods and your passport or other ID at customs to prove that you reside outside the EU.
- Ask the customs authorities to stamp your invoice immediately before leaving Denmark on the date of your departure. If you are travelling via multiple airports, the customs authorities at the last airport before you leave the EU must stamp your invoice, unless you have checked in your goods to your final destination outside the EU.
- Once you are back in your home country, send the stamped invoice and a receipt documenting that you have paid VAT to the shop where you made your purchases. The shop will then send you the VAT refund.
United States
In the United States, sales tax is imposed at the point of purchase, and generally, there is no refund of sales tax for goods taken out of the country. However, there are a few exceptions:
- Louisiana and Texas: These are the only two states in the US that offer tax refunds on purchases for international visitors who meet certain requirements. In Texas, the refund process takes place through private companies, and you must shop at a participating store and process the refund at one of their specified locations.
- Washington State: Sales tax does not apply to sales of tangible personal property, digital goods, and digital codes to non-residents of the state.
- Online purchases: Depending on the state, you may be able to get a tax refund for online purchases if the state charges sales tax and has a policy in place to refund sales tax.
Please note that the process for claiming tax refunds may vary depending on the specific airport and your country of residence. It is always a good idea to check with the airport and customs authorities beforehand to understand the specific requirements and procedures.
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Frequently asked questions
A tax refund at the airport refers to the refund of Value-Added Tax (VAT) that tourists can claim on goods purchased during their stay in a foreign country. The VAT refund is typically available for non-EU residents travelling to a non-EU destination.
To claim a tax refund at the airport, individuals must present their refund documents, which include a Tax Free document or invoice from the store, as well as proof of residence, such as a passport. Customs authorities may also require inspection of the purchased goods. The documents must be stamped at the airport, and the refund can be processed by a VAT refund service or the store itself.
The requirements for claiming a tax refund vary by country but typically include being a non-EU resident, purchasing goods above a certain value, and presenting the necessary documents within three months of purchase. Some countries may also have specific rules regarding the types of goods eligible for a tax refund. It is essential to check the specific requirements of the country where the goods were purchased.



































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