Cincinnati Airport Tsa: Contacting The Right Way

The Cincinnati/Northern Kentucky International Airport (CVG) is located in Hebron, Kentucky, and serves the Cincinnati metropolitan area. The airport offers a range of amenities, including dining, shopping, and interactive airport maps. To contact the TSA at CVG, you can visit the TSA PreCheck® Enrollment Center located at Level 2 Baggage Claim. The center's operating hours are Monday to Friday, from 9:00 AM to 12:00 PM and 1:00 PM to 5:00 PM. Alternatively, you can reach out to the airport's general contact information, which includes a phone number, email address, and mailing address.

TSA PreCheck® Enrollment Center at CVG

The TSA PreCheck® Enrollment Center at the Cincinnati/Northern Kentucky International Airport (CVG) is located on Level 2 Baggage Claim. It is open from Monday to Friday, 9:00 AM to 12:00 PM, and 1:00 PM to 5:00 PM.

To find the center, look for the signage near baggage area #3, across from the Delta Airlines baggage area.

If you are a CLEAR Plus Member, you can access dedicated lanes at 58 airports nationwide, including CVG. You can also pre-enroll in TSA PreCheck® through CLEAR and complete your application at the airport.

For new enrollments, it is recommended to pre-enroll online first with the chosen provider to speed up the in-person appointment process.

Contacting TSA at CVG by phone

If you need to contact the TSA at Cincinnati/Northern Kentucky International Airport (CVG) by phone, you can call the airport's main phone line at +1 859-767-3151. This number can be used for general airport enquiries and they should be able to direct you to the relevant department.

Alternatively, you can try calling the TSA PreCheck® Enrollment Center at CVG directly. It is located on Level 2 Baggage Claim and is open Monday to Friday from 09:00 AM to 12:00 PM and 01:00 PM to 05:00 PM.

If you are calling about a lost item, you can contact the Lost and Found department, which is located in the baggage claim area of the Main Terminal.

For other TSA-related enquiries, you may also try contacting the TSA directly through their website or social media channels. They may be able to provide more specific information or direct you to the appropriate resources or contacts.

CVG Precheck Status

The TSA PreCheck® program is available at the Cincinnati/Northern Kentucky International Airport (CVG). The program offers expedited security screening for travellers at participating airports.

CVG has participated in the TSA Pre-check program since September 2012. The average time to get through security at CVG has decreased significantly since then. On a typical day before the October 2013 expansion of the program, approximately 15% of total traffic used TSA Pre-Check. Now, TSA Pre-Check is averaging above 50% of total passenger traffic at CVG without diminishing security.

There are several ways to utilise the Pre-Check program at CVG. Passengers can pay $100 for CBP’s Global Entry, which includes TSA Pre-Check, or pay $85 for just the TSA Pre-Check. Airlines may also offer passengers TSA Pre-Check based on miles and status. Currently, at CVG, Delta Air Lines, American Airlines, United and US Airways offer this. Passengers may also be chosen at random by the TSA regardless of paid programs or airline status.

CVG offers TSA PreCheck® enrollment at the airport, with locations on the Departures level near the security checkpoint, and at Level 2 Baggage Claim.

TSA wait times at CVG

The TSA security checkpoint at Cincinnati/Northern Kentucky International Airport is usually open daily from 3:30 a.m. to 9:20 p.m. The recommended screening time is at least 30 minutes, and passengers are advised to arrive at the airport at least two hours before their scheduled departure.

While the TSA does not provide specific wait times for the CVG airport, they advise passengers to allow enough time to get through security, as open/close times may change without notice, and airlines coordinate with the TSA for departure times outside of standard hours.

To expedite the screening process, passengers can enroll in TSA PreCheck or CLEAR. TSA PreCheck is available for qualifying passengers who are considered low-risk, offering a faster and easier travel experience. CLEAR, on the other hand, connects your identity to your biometrics (fingerprint, iris, face) to speed up the security process.

Additionally, starting May 7, 2025, every air traveller aged 18 and above will need a REAL ID-compliant driver's license or another acceptable form of ID to fly within the United States, as per the REAL ID Act of 2005.

CLEAR Plus Membership at CVG

CLEAR Plus is a paid membership service that allows you to speed through airport security lanes in minutes. It is currently available at 59 airports nationwide, including Cincinnati/Northern Kentucky International Airport (CVG).

At the airport terminal, CLEAR Plus members can find dedicated lanes where they can scan their fingerprints, eyes, or face, and their boarding pass. A CLEAR Ambassador will then guide them to the front of the security screening line, where a TSA agent will usher them through without the need to show a boarding pass or ID. However, there may be occasional exceptions, such as randomised screenings, where an ID must be presented.

Enrollment and Benefits

To enrol in CLEAR Plus, you can either start the process online or enrol at a CLEAR location at the airport. A CLEAR Ambassador will verify your identity using your face, eyes, and fingerprints. CLEAR Plus members can also add up to three adults to their account, and family members under 18 can join the CLEAR lane for free.

CLEAR Plus offers exclusive benefits such as expedited passport services, easier luggage shipment, and global medical transport. Members can also access over 100 CLEAR Lanes at 59 airports nationwide, as well as enjoy faster entry at select stadiums and arenas.

Pricing

An individual CLEAR Plus membership costs $199 annually. Additional family members or friends can be added to the membership for $119 per person per year. Military service members and government employees are eligible for discounted rates.

CLEAR Plus vs. TSA PreCheck

CLEAR Plus and TSA PreCheck can be used together to further expedite the airport security process. CLEAR Plus members can use the dedicated lane to skip the long security lines and verify their IDs. They can then be directed to the PreCheck screening lane, where they can keep their shoes, belts, and liquids in their carry-on baggage.

CLEAR Plus at CVG offers a convenient and efficient way to speed through airport security. With dedicated lanes, expedited services, and the ability to add family members, it provides a seamless travel experience for frequent flyers.

Frequently asked questions