Contacting Boston Logan Airport: Quick And Easy Ways

Boston Logan International Airport, also known as General Edward Lawrence Logan International Airport, is one of the 20 busiest airports in the United States, serving over 27 million passengers annually. The airport offers various amenities, including food courts, restaurants, shops, and accessible facilities for passengers with disabilities. Boston Logan provides multiple options for travellers seeking assistance or information. This includes a customer service helpline, an emergency response system, and a virtual assistant available through the airport's official FlyLogan mobile application.

Boston Logan International Airport's phone number

Boston Logan International Airport's customer service agents can be reached daily from 6:00 a.m. to 10:00 p.m. via their toll-free customer service line at 1-800-23-LOGAN (1-800-235-6426). To connect with a customer service agent, dial 0 during the recorded message. If you are already at the airport, you can use one of the courtesy phones in the terminals and dial *23 (Voice).

Alternatively, you can download the official Boston Logan app, FlyLogan, on your personal device or use one of the kiosks at the information booths located pre-security in each terminal to reach a customer service agent via video chat.

If you are looking for a specific person or department within the airport, you can refer to the airport's directory for a full list of amenities and services.

In the event of an emergency, you can call the Massachusetts State Police Troop F at 911.

Boston Logan's mailing address

If you would like to contact Boston Logan International Airport by mail, the address is:

> Massachusetts Port Authority

> One Harborside Drive,

> Suite 200S

> East Boston,

> MA

> 02128

> USA

This address can be used to contact Boston Logan International Airport for general enquiries or customer service assistance.

If you are planning ahead or already at Boston Logan and need assistance, customer service agents are available daily from 6:00 am to 10:00 pm. You can reach them by calling the toll-free customer service line at 1-800-23-LOGAN (1-800-235-6426) and pressing 0 during the recorded message. Alternatively, you can use any of the courtesy phones in the airport terminals and dial *23 (Voice).

Boston Logan's email address

If you're looking to get in touch with Boston Logan International Airport, there are several ways to do so. While I couldn't find a specific email address for the airport, you can reach their customer service agents through various other means.

Email Options:

Although Boston Logan doesn't list a specific email address, you can use the contact form on their website as an alternative. This option allows you to send a direct message to the airport staff, who should respond to your query promptly.

Phone and Fax:

For immediate assistance, you can call their toll-free customer service line at 1-800-23-LOGAN (1-800-235-6426). If you're already at the airport, you can use the courtesy phones in the terminals and dial *23. Additionally, their telephone number is listed as +1(0)617 561 1800, and their fax number is +1(0)617 561 1889.

Video Chat:

Boston Logan offers the option to connect with their customer service agents via video chat. To access this feature, you can download the official Boston Logan app, FlyLogan, on your device, or use one of the kiosks at the information booths located pre-security in each terminal.

Mailing Address:

If you prefer to send correspondence through the mail, you can address your letters to:

> Massachusetts Port Authority

> One Harborside Drive, Suite 200S

> East Boston, MA 02128, USA

In-Person:

Boston Logan International Airport is located in East Boston and is easily accessible through various means of transportation. You can find your best route using the MBTA on the Blue Line, Silver Line, or Water Ferry. Additionally, Logan Express offers comfortable rides to and from the airport from locations like Back Bay, Braintree, Danvers, Framingham, and Woburn.

Customer Service Hours:

It's important to note that Boston Logan's customer service agents are available daily from 6:00 AM to 10:00 PM. So, if you're looking to connect through video chat or over the phone, ensure that you're reaching out within these operating hours.

Boston Logan International Airport strives to provide assistance and make travel accessible to all its passengers. With various contact options, they aim to ensure a smooth and convenient experience for everyone passing through their gates.

Boston Logan's customer service hours

Boston Logan Customer Service Hours

Customer service agents at Boston Logan International Airport are available daily from 6:00 AM to 10:00 PM. This includes both phone and video chat support.

You can reach a customer service agent by calling the toll-free customer service line at 1-800-23-LOGAN (1-800-235-6426) and pressing 0 during the recorded message. Alternatively, you can use any of the courtesy phones in the airport terminals and dial *23 (Voice).

To reach a customer service agent via video chat, you can download the official airport app, FlyLogan, on your personal device, or use one of the kiosks at the information booths located pre-security in each terminal. The FlyLogan app also allows you to order food for pickup, check your flight status, and access premium WiFi, among other features.

If you are at the airport, you can also use the Boston Logan Call Center TTY Assistive device, with the telephone number 800-262-3335.

For emergencies, call the Massachusetts State Police Troop F at 911.

Boston Logan's emergency contact number

If you are at Boston Logan Airport and need to contact the emergency services, you can call the Massachusetts State Police Troop F on 911.

If you are not facing an emergency situation but still require assistance, Boston Logan's customer service agents are available daily from 6:00 am to 10:00 pm. You can reach them by calling the toll-free customer service line at 1-800-23-LOGAN (1-800-235-6426) and pressing 0 during the recorded message. Alternatively, you can use one of the courtesy phones in the airport terminals and dial *23 (Voice). To reach a customer service agent via video chat, you can download the official Boston Logan app, FlyLogan, on your personal device or use one of the kiosks at the information booths located pre-security in each terminal.

If you are hard of hearing, deaf, or have difficulty speaking, you can use the Voice Massachusetts Relay System, which serves voice and TTY callers on 800-439-0183 (Voice). This service allows you to use a regular telephone network. The Boston Logan Call Center TTY Assistive device telephone number is 800-262-3335.

In addition, Boston Logan has an interactive map that can help you identify the locations of accessible services and facilities for each terminal, including elevators, restrooms, and animal relief areas.

Frequently asked questions