
Airports rely on technology to function efficiently. From managing air traffic and ensuring security to handling baggage and parking, technology is at the heart of airport operations. Airports use a range of technological systems to ensure the seamless operation of different functions, including parking systems, information systems, and security systems. These systems streamline processes, enhance passenger convenience, and optimise the use of resources. With the latest trends in technology, such as artificial intelligence, biometrics, and sustainable development, airports are poised to transform the future of air travel, revolutionising the passenger experience and driving business growth.
Characteristics | Values |
---|---|
Managing air traffic | Air Traffic Control (ATC) |
Ensuring security | Biometric identification technology, e.g. face recognition and fingerprint scanning |
Handling baggage | N/A |
Communication | Airport public address (PA) or announcement systems, Automated Terminal Information Service (ATIS), Flight Information Display Systems (FIDS) |
Managing parking | Airside Operational Systems, e.g. automated ticket dispensers, parking guidance systems, electronic payment options, license plate recognition technology, real-time parking availability displays |
What You'll Learn
Biometric identification technology
Airports rely on technology to function efficiently in almost every aspect of their operations. From managing air traffic, ensuring security, handling baggage, and communication to managing parking, technology is at the heart of it all.
One of the key benefits of biometric identification technology in airports is the increased speed and convenience it offers. With this technology, passengers can move through checkpoints more quickly and efficiently, reducing wait times and enhancing the overall travel experience. Additionally, it provides a higher level of security by accurately identifying individuals and preventing unauthorised access to restricted areas.
Overall, the implementation of biometric identification technology in airports is a significant step towards a more efficient, secure, and customer-centric travel experience. By leveraging the power of biometrics, airports are transforming the way passengers interact with various touchpoints, making air travel more streamlined and enjoyable.
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Airside Operational Systems
Airports rely on technology to function efficiently. One of the key technological systems in airports is Airside Operational Systems. These systems streamline the parking process, making it more convenient for passengers and optimising the use of airport parking spaces.
Airports also use information systems to deliver essential information to passengers and staff. Flight Information Display Systems (FIDS) show flight information such as arrival and departure times, boarding status, flight numbers, and gates. FIDS can also display non-flight-related information such as breaking news, weather, adverts, menus, and safety messages. Airport public address systems are used to communicate important information or instructions verbally.
Airports are also increasingly integrating biometrics technology, such as face recognition and fingerprint scanning, to improve the efficiency of passenger check-in and security screening. These systems help identify and prevent the entrance of unauthorised individuals, items, and threats to protected areas.
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Flight Information Display Systems
FIDS is one of the main technologies of airport information systems, alongside airport public address (PA) or announcement systems, and automated terminal information service (ATIS). Airport information systems are pivotal in delivering essential information to passengers and staff.
Airports rely heavily on technology to function efficiently in almost every aspect of their operations. From managing air traffic, ensuring security, handling baggage, and communication to managing parking, technology is at the heart of it all. Airports utilise various technological systems designed to ensure the seamless operation of different airport functions.
Airports often encounter a significant influx of cars from passengers and other users, leading to the need to implement Airside Operational Systems. These systems streamline the parking process, enhance passenger convenience, and optimise the use of airport parking spaces. Airside Operational Systems leverage a range of technologies and procedures, including automated ticket dispensers, parking guidance systems, electronic payment options, license plate recognition technology, and real-time parking availability displays.
The latest trends in airport technology include artificial intelligence, the Metaverse, and sustainable development. Biometric identification technology, such as face recognition and fingerprint scanning, is also being integrated at various points of interaction within airlines and airports to improve the efficiency of passenger check-in and security screening.
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Artificial Intelligence
Airports rely on technology to function efficiently. Artificial intelligence (AI) is one of the latest trends in airport technology, and it is set to transform the future of air travel. AI is being used to improve the efficiency of passenger check-in and security screening. Biometric identification technology, such as face recognition and fingerprint scanning, is being integrated at various points of interaction within airports. This technology helps to identify and prevent the entrance of unauthorised individuals, items, and threats to protected areas.
AI is also used in airport information systems, which are pivotal in delivering essential information to passengers and staff. Flight Information Display Systems (FIDS) use AI to display flight information such as arrival and departure times, current boarding status, flight numbers, and gates. FIDS can also show non-flight related information such as breaking news, weather, adverts, menus, and safety messages.
In addition to improving the passenger experience, AI is also used to optimise airport operations. Airside Operational Systems, for example, streamline the parking process, enhance passenger convenience, and optimise the use of airport parking spaces. These systems typically include features such as automated ticket dispensers, parking guidance systems, electronic payment options, license plate recognition technology, and real-time parking availability displays. By implementing these technologies, airports can improve security and generate revenue through parking fees.
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Security and surveillance
Technology is used in airports to enhance security and surveillance in a number of ways.
Surveillance devices and cameras are used to measure foot traffic and track passenger movements, helping to inform store location decisions and optimise wayfinding. Thermal cameras can also be used to detect unusual behaviour, allowing security teams to quickly step in if they notice anything that might cause a breach. Drones have also proven to be an effective security measure for airport surveillance.
Airport security screening systems are put in place to protect airport employees, customers, and infrastructure against terrorist threats. These systems use a range of technologies to identify and prevent the entrance of unauthorised individuals, items, and threats to the airport’s protected areas. This includes millimetre-wave scanners, walk-through metal detectors, explosive trace detectors (ETDs), and X-ray scanners, all integrated with specialised software for efficient operation. Biometric identification technologies such as fingerprint or face recognition are also used to reinforce identity verification and access control protocols.
Airside Operational Systems also bolster security and surveillance in parking areas, with features such as license plate recognition technology and real-time parking availability displays.
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Frequently asked questions
Technology is used in almost every aspect of airport operations.
Airside Operational Systems streamline the parking process, enhance passenger convenience, and optimise the use of airport parking spaces. They include automated ticket dispensers, parking guidance systems, electronic payment options, license plate recognition technology, and real-time parking availability displays.
Technology is used to identify and prevent the entrance of unauthorised individuals, items, and threats to the airport’s protected areas. Biometric identification technology like face recognition and fingerprint scanning are also used to improve the efficiency of passenger check-in and security screening.
Airport information systems are pivotal in delivering essential information to passengers and staff. Flight Information Display Systems (FIDS) display flight information such as arrival and departure times, current boarding status, flight numbers, and gates. FIDS can also show non-flight related information such as breaking news, weather, adverts, menus and safety messages. The airport public address system is used when it is essential to communicate information or instructions to airport staff and passengers verbally.
ATC’s primary function is to oversee the control of airspace, airports, and terminals.