Toronto Airport: Computer Declaration Available?

Toronto Pearson Airport has both primary inspection kiosks (PIKs) and eGates for travellers to confirm their identity and submit their customs declaration. Up to five travellers can use a kiosk together. To save time, travellers can use the Advance Declaration feature in the ArriveCAN app up to 72 hours before arrival to complete their customs and immigration declaration.

Toronto Pearson Airport has Primary Inspection Kiosks (PIKs) and eGates for identity verification and customs declaration

All travellers landing in Canada at Toronto Pearson Airport are screened by the Canada Border Services Agency (CBSA). If you are arriving on a US or international flight, you will need to confirm your identity and declare any goods you are bringing into the country.

You can save time by preparing your customs declaration in advance. You can do this by using the Advance Declaration feature in the ArriveCAN app up to 72 hours before your arrival. This can be done for yourself or your group. You will receive a confirmation email with a reference number. When you arrive at the airport, scan your travel document at the kiosk or eGate, and your reference number and declaration information will be pulled up.

If you need assistance using the kiosk or eGate, a customer service representative will be available to help you. If there are technical issues or outages, a representative will direct you to a border services officer to make your declaration.

The ArriveCAN app lets travellers fill in Advance CBSA Declaration up to 72 hours before arrival

The ArriveCAN app is a free and secure travel app available for download on mobile devices from the Google Play or Apple App stores. It is also available in a web version for those who are not comfortable using mobile devices. The app is available in English, French, and Spanish.

The Advance CBSA Declaration feature helps travellers save time at the border by avoiding long queues at the airport. Travellers can also take advantage of the new Express Lanes at the airport, saving even more time on arrival.

When arriving at Toronto Pearson Airport, travellers on US or international flights will need to confirm their identity with the Canada Border Services Agency (CBSA) and declare any goods they are bringing into the country. This can be done at a primary inspection kiosk (PIK) or eGate. Up to five travellers can use a kiosk together.

NEXUS cardholders and airline passengers with priority access can use a dedicated line at US customs

When travelling to Toronto Pearson Airport, all travellers landing in Canada will be screened by the Canada Border Services Agency (CBSA). If you are arriving on a US or international flight, you will need to confirm your identity and declare any goods you are bringing into the country. This can be done through a primary inspection kiosk (PIK) or eGate, where you can confirm your identity and submit your customs declaration.

The Advance CBSA Declaration feature within the ArriveCAN app can be used to fill in your customs and immigration declaration up to 72 hours in advance, saving time when you arrive at Toronto Pearson Airport. This can be done by downloading the app, adding your information, and following the sign-in instructions. After submitting your declaration, you will receive a confirmation email with your reference number. When you arrive at the airport, you can then scan your travel documents at the kiosk or eGate.

The ArriveCAN app is not the only way to save time at Toronto Pearson Airport. The US CBP’s Mobile Passport Control app is another digital tool that can be used to submit your information before travelling, creating a smoother departure experience.

Travellers with non-machine-readable travel documents will be directed to a border services officer

When arriving at Toronto Pearson Airport, all travellers on US or international flights will need to confirm their identity with the Canada Border Services Agency (CBSA) and declare any goods they are bringing into the country. This can be done at a primary inspection kiosk (PIK) or eGate, where travellers can scan their travel documents and submit their customs declaration.

However, if a traveller has a non-machine-readable travel document, they will be directed to a border services officer for in-person processing. A non-machine-readable travel document is typically one that does not have a special machine-readable zone (MRZ). This zone is usually at the bottom of the identity page of a passport and contains data in an optical character recognition format. The MRZ must be visually readable as well as machine-readable.

Most travel passports worldwide are now machine-readable, with the International Civil Aviation Organization (ICAO) requiring all ICAO member states to issue only machine-readable passports as of April 1, 2010, and all non-MRP passports to expire by November 24, 2015. However, there are still some official travel documents that are non-machine-readable, such as smaller ID-1 size documents (the same size as a credit card) or larger ID-2 size documents. These may include identity and passport cards, which often do not have the MRZ required for machine reading.

If you are travelling with a non-machine-readable travel document, be prepared to be directed to a border services officer upon arrival at Toronto Pearson Airport. It is recommended that you allow extra time for this in-person processing when passing through customs and immigration. To save time, you can also use the Advance CBSA Declaration feature within the ArriveCAN app to fill in your customs and immigration declaration up to 72 hours in advance.

If technical issues occur, a customer service representative will direct you to a border services officer for manual declaration

Toronto Pearson Airport has Primary Inspection Kiosks (PIKs) and eGates in the arrivals hall for travellers to declare their goods and confirm their identity. In the event of technical issues or outages, a customer service representative will direct you to a border services officer for manual declaration.

If you encounter technical difficulties when using a kiosk or eGate, a customer service representative will be on hand to assist you. They will ensure that you are directed to a border services officer for manual declaration. This process may involve completing a physical declaration form. Travellers with non-machine-readable travel documents or those without a passport or Canadian Permanent Resident card will also need to follow this manual declaration process.

The border services officer will be able to assist you in completing your declaration and clearing customs. They will be able to answer any questions you may have and guide you through the process. It is important to note that this process may take longer than the automated kiosk or eGate option, so be prepared for potential delays.

To avoid any delays, it is recommended that travellers take advantage of the Advance Declaration feature in the ArriveCAN app. This allows you to complete your customs and immigration declaration up to 72 hours in advance of your arrival in Canada. By doing so, you can save time at the border and enjoy a more seamless travel experience.

In summary, while Toronto Pearson Airport offers automated options for declaring goods and confirming identity, technical issues may sometimes occur. In such cases, a customer service representative will be available to assist you and direct you to a border services officer for manual declaration. This process ensures that travellers can still efficiently complete their declarations and continue with their journey.

Frequently asked questions