Roberta Aguirre
Uber Reserve is a service that allows travellers to pre-schedule airport pickups and drop-offs at over 100 airports worldwide, including more than 50 in the US. Reservations can be made from 30 minutes to 90 days in advance, and users can cancel without penalty up to 60 minutes before pickup. Uber Reserve is also available for non-airport rides, providing flexibility for various travel needs. The service includes flight-tracking technology, which automatically adjusts the reservation time based on the flight information provided. This allows the driver to be aware of any delays or early arrivals.
| Characteristics | Values |
|---|---|
| Reservation window | 30 minutes to 90 days in advance |
| Cancellation | No charge if cancelled at least 60 minutes before the scheduled start time |
| Cancellation fee | Applicable if cancelled less than 60 minutes before the scheduled start time |
| Wait time | 35-60 minutes of wait time included in the fare |
| Driver arrival time | Drivers arrive a few minutes early for the pickup |
| Driver wait time | Varies based on the type of ride, ranging from 5 minutes to 60 minutes |
| Flight tracking | Built-in flight-tracking technology provides real-time updates on delays |
| Pickup location | Designated rideshare app pickup zones or general pickup areas based on arrival terminal, gate, time, and airport regulations |
| Car seats | Available with Uber Reserve rides |
| Service availability | Available at select airports worldwide, including Melbourne, Sydney, Adelaide, Brisbane, Perth, Gold Coast, and over 50 airports in the U.S. |
Explore related products
What You'll Learn
Uber Reserve availability
Uber Reserve is a feature in the Uber app that allows you to schedule a ride in advance for a trip or airport pickup and drop-off. Reservations can be made from 30 minutes to 90 days ahead of time. Uber Reserve is available at over 100 airports worldwide, including more than 50 in the US.
If you are scheduling an airport pickup, you will be asked to enter your flight number. Once your flight has landed, your driver will be notified, and the complimentary wait time will begin. The driver will wait at a designated pick-up area, which will be marked in your app. You can let the driver know when you are ready to be picked up using the features in the app. The complimentary wait time is 45 minutes for Economy trips and 60 minutes for Premium trips. If you are not at the pickup location within the complimentary wait time, the trip will be cancelled, and you will be charged a cancellation fee.
You can cancel your Uber Reserve request without penalty up to an hour before the scheduled pickup time. However, if you cancel within an hour of the scheduled start time, you will be charged a cancellation fee, which varies depending on the type of reservation.
Uber Reserve is more expensive than a standard trip due to the default reservation fee added to the trip price. However, the upfront pricing feature allows you to know the exact cost of your trip in advance.
Checking in at the Airport: The TUI Experience
You may want to see also
Explore related products
Uber Reserve costs
Uber Reserve is a service that allows users to pre-schedule airport pickups and drop-offs at over 100 airports worldwide, including more than 50 in the US. This service is available for both airport and non-airport rides, and reservations can be made from 15 to 90 days in advance. Uber Reserve also offers the flexibility to add up to five stops, including your destination.
The cost of using Uber Reserve for airport rides includes the standard product price and a default reservation fee. This reservation fee is paid by riders to compensate their drivers for their additional wait time and the time/distance spent travelling to the pickup location. The reservation fee can vary depending on the pickup location, day, and time of the trip, and it may increase during peak hours.
For Premium Reserve requests, there is no extra charge for the driver arriving 15 minutes early to the scheduled pickup time and waiting another 15 minutes. However, if you are not present within 15 minutes after the pickup time, the trip can be cancelled, and a cancellation fee will be charged.
Cancellation policies for Uber Reserve state that you can cancel without penalty up to 60 minutes before the pickup time. If you cancel within an hour of the scheduled start time, a cancellation fee will be applied, which may vary depending on the type of reservation. Additionally, if you are unable to meet the driver within the allocated complimentary wait time after your flight lands, the trip can be cancelled, and a cancellation fee will be charged.
Some users have expressed concerns about the cost of Uber Reserve, mentioning that it can be significantly more expensive than regular Uber trips. There are reports of scheduled rides costing up to four times the price of on-demand trips. However, it is important to consider the benefits of pre-scheduling, especially for airport trips, where Uber Reserve can provide peace of mind and convenience by automatically adjusting the reservation time based on flight information.
Albuquerque Airport Train Access: What You Need to Know
You may want to see also
Explore related products
Uber Reserve cancellation policy
Uber Reserve is a feature in the Uber app that allows users to schedule a trip up to 90 days in advance. This service includes upfront pricing, upfront driver matching, and additional waiting time.
The cancellation policy for Uber Reserve differs from that of on-demand trips. Riders can cancel an Uber Reserve request without charge up to an hour before the start of the ride. However, if the rider cancels within an hour of the scheduled start time, they will be charged a cancellation fee. This fee may vary depending on the type of reservation and the circumstances of the cancellation. For example, if the driver is expected to be more than 10 minutes late, the rider can cancel without charge.
For Economy Reserve requests, the driver will arrive 5 minutes early and wait another 5 minutes at no extra charge. If the rider is not there after this 5-minute grace period, the trip can be cancelled, and a cancellation fee will be charged. Similarly, for Premium Reserve requests, the driver will arrive 15 minutes early and wait for another 15 minutes. If the rider is not present after this time, the trip can be cancelled, and a cancellation fee will apply.
It is important to note that Uber Reserve cancellation fees are generally higher than those for on-demand trips. Riders should refer to the Reserve Terms & Cancellation Policy in the app to check the specific cancellation fee for their trip.
Traveling with a Wagon: Navigating Airport Logistics
You may want to see also
Explore related products
Uber Reserve driver requirements
Uber Reserve is a feature in the Uber app that allows riders to schedule a trip in advance, from 90 days to 30 minutes, with upfront pricing and driver matching. This service is only available in select cities. Uber Reserve drivers are required to be online 30 minutes before the pickup time for Economy options and 45 minutes for Premium options. Drivers who consistently follow the reservations policy are eligible to select reservation requests from the Reservations section in the Driver app.
Drivers are not required to accept Reserve trip requests in advance, and their acceptance rate will not be impacted. Reserve trip requests are treated the same as on-demand trips, and drivers will automatically be eligible for Reserve trips after completing 15 trips using the Driver app. To accept Reserve trip requests, drivers must opt-in by accepting the Reservations Policy in the Driver app.
For Economy Reserve requests, drivers are expected to arrive 5 minutes early and wait for another 5 minutes at no extra charge. If the rider is not present after this time, the trip can be cancelled, and the rider will be charged a cancellation fee. For Premium Reserve requests, drivers are expected to arrive 15 minutes early and wait for another 15 minutes. If the rider is not present, the trip can be cancelled, and a cancellation fee will be charged.
Drivers can cancel an Uber Reserve request without charge up to an hour before the start of the ride. However, if the cancellation occurs within an hour of the scheduled time, a cancellation fee will be applied. In the case of airport pickups, if a flight delay causes the pickup time to fall outside the driver's availability, the driver can cancel up to an hour before the new scheduled pickup time without penalty.
How to Pay for United Baggage at the Airport
You may want to see also
Explore related products
Uber Reserve booking process
Uber Reserve is a feature in the Uber app that allows you to schedule a trip in advance, offering flexibility for various travel needs. Reservations can be made from 15 or 30 minutes to 90 days ahead of time, depending on the city. This option is available in select cities, with over 100 airports worldwide included, and more than 50 in the US.
To book an Uber Reserve, open the app and select the Reserve icon on the home screen. You will then be prompted to enter your pickup and drop-off location, as well as your preferred date and time. You can add up to five stops, including your destination. Uber Reserve will automatically adjust your reservation time based on the flight information you provide, tracking your flight for delays.
Once you have confirmed these details, select the Reserve icon again, and you will be able to view, update or cancel your reservation in the Upcoming Trips section. You can cancel a reservation at no charge up to an hour before the start of the ride. However, if you cancel within an hour of the scheduled start time, you will be charged a cancellation fee, which may vary depending on the type of reservation.
Uber Reserve offers upfront pricing, which includes a reservation fee, any applicable surge, tolls, surcharges and fees. This upfront price may change due to factors such as adding stops, updating your destination, significant changes to the route, or passing through a toll that was not included in the original price.
Des Moines Airport: Can I Stay and Wait?
You may want to see also
Frequently asked questions
You can reserve an Uber for the airport anywhere from 30 minutes to 90 days in advance.
You can reserve a ride using the Uber app. From the home screen, select the ""Reserve" calendar icon in the "Suggestions" section. Enter your destination airport as the "Pickup Location".
Yes, you can cancel your Uber Reserve booking for free up to 60 minutes before your scheduled pickup time. If you cancel less than 60 minutes in advance, you will be charged a cancellation fee.
Your driver will wait up to 45 minutes after your scheduled pickup time, or up to 60 minutes for Uber Black.
