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TUI offers online check-in for its flights, which is possible from 24 to 1 hour before departure. If you have checked in online, you can go straight to security control and then to the gate. If you have luggage to check in, you will need to go to the check-in desk to drop it off. Check-in desks usually close 45 minutes before departure, so make sure to check in at least an hour before your flight. If you haven't checked in online, standard check-in opens at least two-and-a-half hours before departure for short and mid-haul flights, and at least three-and-a-half hours before departure for long-haul flights.
| Characteristics | Values |
|---|---|
| Online check-in opening times | 14 days prior to departure for Premium, Extra Legroom seats, Extra Space seats, or Select Your Seat option. 48 hours prior to departure for all other cases, except Mexico and Jamaica, where check-in opens 24 hours before departure. |
| Online check-in closing times | Six hours before flight departure time. |
| Self-service bag drop | Available for those who have checked in online and have a TOM or BY flight number. |
| Check-in for groups | Only one person needs to go to the bag drop desks for groups with the same booking. However, group check-in is not available for flights to the USA, P&O Cruises flights to Malta, and Cuba. |
| Check-in for hand luggage | If only carrying hand luggage, check in online, download the boarding pass, and proceed to security control and the gate. |
| Check-in for checked baggage | Go to the check-in desk to drop off your baggage. |
| Standard check-in opening times | Short and mid-haul flights: at least two-and-a-half hours before departure. Long-haul flights: at least three-and-a-half hours before departure. |
| Standard check-in closing times | Check-in desks usually close 45 minutes before departure. |
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What You'll Learn
- Online check-in opens 14 days prior to departure for those who have upgraded their seats
- Online check-in is possible from 24 to 1 hour before departure
- If you haven't paid for specific seats, you can check in online 7 days before your outbound flight
- Check-in desks at UK airports usually open 2-3 hours before departure
- If you're flying to the USA, Cuba or Mexico, you need to collect your boarding pass and complete extra security checks the day before
Online check-in opens 14 days prior to departure for those who have upgraded their seats
If you have upgraded your seat on a TUI flight, online check-in opens 14 days prior to your departure. This applies if you've upgraded to Premium, Extra Legroom seats, Extra Space seats, or chosen the Select Your Seat option. You will need to check in for your outbound and inbound flights separately, and online check-in closes six hours before your flight departure time.
If you haven't upgraded your seat, online check-in opens 48 hours before departure, except for flights to Mexico and Jamaica, where check-in doesn't open until 24 hours before departure.
Checking in online can save you time and help you avoid queues at the airport. If you're only travelling with hand luggage, you can go straight to security after checking in online and downloading your boarding pass. If you have checked baggage, you'll need to go to the check-in desk to drop off your bags.
Regardless of whether you check in online or at the airport, standard check-in opens at least two-and-a-half hours before departure for short and mid-haul flights, and at least three-and-a-half hours before departure for long-haul flights. It's recommended that you arrive at the airport within this timeframe, as arriving earlier won't allow you to check in or pass through security early. Check-in desks usually close 45 minutes before departure, so make sure to check in at least an hour before your flight.
If you're travelling with others on the same booking, only one person needs to go to the bag drop desks with all the boarding passes and passports. They will receive the boarding cards and baggage receipt and can then leave the airport. However, keep in mind that you can't check in as a group for flights to the USA and P&O Cruises flights to Malta.
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Online check-in is possible from 24 to 1 hour before departure
Online check-in for TUI flights is available from 24 hours to 1 hour before departure. This means that you can check in online any time within this window. Checking in online can save you time and help you avoid queues at the airport.
If you have not paid for specific seats, you can check in online 7 days ahead of your outbound flight, and this will check you in for both your outbound and inbound flights at the same time. However, if you have upgraded to Premium, Extra Legroom seats, Extra Space seats, or chosen the Select Your Seat option, online check-in will open 14 days prior to your departure. In this case, you will need to check in for your outbound and inbound flights separately.
If you are travelling with only hand luggage, checking in online is a convenient option. Once you have checked in and downloaded your boarding pass, you can go straight to security control and then to the gate.
If you are travelling with checked baggage, you will need to go to the check-in desk to drop off your bags. It is recommended that you arrive at the airport at least two-and-a-half hours before departure for short and mid-haul flights, and at least three-and-a-half hours before departure for long-haul flights. Keep in mind that check-in desks usually close 45 minutes before departure, so make sure to check in at least an hour before your flight.
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If you haven't paid for specific seats, you can check in online 7 days before your outbound flight
If you haven't paid for specific seats, you can check in online for your TUI flight 7 days before your outbound flight. This will check you in for both your outbound and inbound flights at the same time.
Checking in online saves you time and the hassle of queuing at the airport. If you are only travelling with hand luggage, you can go straight through security and on to the gate with your boarding pass. If you have checked baggage, you will need to go to the check-in desk to drop it off.
If you are checking in at the airport, the check-in desks open 2-3 hours before departure time for short and mid-haul flights, and 3-3.5 hours before departure for long-haul flights. However, it is recommended that you arrive at the airport at least an hour before your flight is due to leave.
TUI does not charge for checking in at the airport, but they do charge to pre-book seats. Therefore, if you do not check in online, you will be allocated a seat by the check-in agent from what is left after all the online check-ins. If you are travelling with others on the same booking, it is likely that you will not be able to sit together.
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Check-in desks at UK airports usually open 2-3 hours before departure
If you're travelling with TUI, online check-in opens 48 hours before departure. If you've upgraded your seat or chosen the 'Select Your Seat' option, online check-in opens 14 days prior to departure. Online check-in closes six hours before your flight departure time.
At the airport, check-in desks open at least two-and-a-half hours before departure for short and mid-haul flights, and three-and-a-half hours for long-haul flights. If you've checked in online, you can head straight to the self-service bag drop kiosks.
Heathrow Airport advises passengers flying internationally to arrive at the airport 3 hours before departure. For domestic or European flights, they recommend arriving 2 hours before departure.
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If you're flying to the USA, Cuba or Mexico, you need to collect your boarding pass and complete extra security checks the day before
If you're flying to the USA, Cuba, or Mexico with TUI Airways, you need to collect your boarding pass and complete extra security checks the day before your flight. This is different from other destinations, where you can go straight to airport security on the day of your flight.
When checking in for a TUI flight online, you will need to provide valid official proof of identity with a photograph (passport or official national identity card), corresponding to the name mentioned in the booking file. You must also be able to prove that you have accomplished the formalities for travel that are prescribed in your country of origin and that are prescribed by the immigration authorities and other public authorities of your destination.
If you are flying to Cuba, you must check in at the airport to provide a reason for your travel. Allow up to three hours to complete the process. If you're flying from Miami (MIA), look for the ''Cuba Ready' booth by Checkpoints 1 and 2 to check your documents and get your boarding pass stamp. You can also find a 'Cuba Ready' booth at your connecting airport gate. Please note that flying to Cuba from or through the U.S. for tourism is not allowed. There are 13 permitted reasons for travel, including official business of the U.S. government, foreign governments, and certain intergovernmental organizations. If you don't qualify for one of the 13 reasons, you can enter Cuba with a license issued by the U.S. Office of Foreign Assets Control (OFAC) or if you identify as a Cuban national returning home. Everyone entering Cuba must have a visa, a tourist card, and health insurance with coverage in the area.
If you are flying to Mexico, online check-in doesn't open until 24 hours before departure. If you are flying from the UK, check-in desks open 2-3 hours before departure time. TUI Airways recommends that passengers taking long-haul flights check in three hours before the flight leaves.
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Frequently asked questions
Yes, you can check in at the airport for free, but TUI recommends checking in online to save time and avoid queues. If you check in at the airport, you will be at the mercy of the check-in agent, who can only allocate seats from what is left over after all the people who checked in online.
Online check-in opens 14 days prior to your departure if you’ve upgraded to Premium, Extra Legroom seats, Extra Space seats, or chosen the Select Your Seat option. If not, it opens 48 hours prior to your departure, except for flights to Mexico and Jamaica, where check-in doesn't open until 24 hours before departure. Online check-in closes six hours before your flight departure time.
If you’ve checked in online and are only travelling with hand luggage, you can go straight to security as soon as you arrive at the airport.
Check-in desks usually open 2-3 hours before departure time for short and mid-haul flights, and 3-3.5 hours before departure for long-haul flights. Check-in desks usually close 45 minutes before departure, so make sure to check in at least an hour before you're due to fly.
