Delhi Airport: Free Wifi Access For Travelers

Delhi Airport provides free, high-speed Wi-Fi to passengers across all terminals. This service can be accessed on smart devices such as smartphones, laptops, and tablets. To connect, users must turn on their device's Wi-Fi, select the 'GMR Free Wi-Fi' network, enter their mobile number, and input the One Time Password (OTP) sent to their device. International passengers without a working number can obtain a Wi-Fi coupon code from the airport's Information Desk or Wi-Fi Kiosks.

How to connect to Delhi Airport's free wifi

Delhi Airport provides free WiFi to passengers across all terminals. The high-speed internet service allows quicker downloads, zero buffering while streaming, virtual reality experience, high-density connectivity, and wide coverage.

To connect to the free WiFi, follow these steps:

• Turn on your device and enable WiFi.
• Search for the 'GMR Free WiFi' network and connect to it.
• You will be redirected to the WiFi portal page.
• Enter your mobile number to receive an OTP (One-Time Password).
• After entering the OTP, set a four-digit numeric pin.

You should now have access to the free WiFi service. This service is available for the first two hours. After that, passengers can avail of paid internet services.

If you have an international number or a non-working mobile number, you can contact the WiFi Team at the Information Kiosk for assistance. You can also get a WiFi coupon code from the WiFi Kiosks available at the airport.

In addition to the internet service, Delhi Airport also has various outlets throughout the airport premises to charge your phones, laptops, and tablets. These charging stations can be found at food courts, security hold spaces, and near the boarding gates of the international and domestic departure areas.

International passengers accessing free wifi

International passengers can access free Wi-Fi at Delhi Airport, but the process is a little different from that for domestic passengers.

Firstly, it is important to note that Delhi Airport provides free Wi-Fi to passengers across all terminals. This service is available 24/7 and promises better signal strength, negligible latency, seamless connectivity, and faster data speeds.

For international passengers, the process of connecting to the Wi-Fi is a little different. To connect to the Wi-Fi, passengers need a working mobile number to which an OTP (One Time Password) can be delivered. If international passengers do not have a working number, they can either contact the Information Desk for assistance or obtain a Wi-Fi coupon code from the Wi-Fi Kiosks available at the airport.

• Turn on your device and enable Wi-Fi.
• Search for and select the 'GMR Free Wi-Fi' network.
• After connecting, a new page will open on your device.
• Enter your mobile number to receive the OTP.
• Enter the OTP and set a four-digit numeric pin.
• You should now have access to the high-speed internet service.

By following these steps, international passengers can easily access the free Wi-Fi service provided by Delhi Airport, allowing them to stay connected, stream movies and music, and access travel-related information for a more convenient journey.

Other services at Delhi Airport

Delhi Airport offers a range of services to enhance the overall airport experience for travellers.

One of the notable services is the 'Atithya Meet and Assist' programme, which provides a comfortable and hassle-free experience for travellers. This service includes airport meet and greet, concierge services, baggage assistance, and buggy service. It can be booked online, via phone, or by email. Additionally, the airport offers a ''Fast Track' service, providing VIP assistance to streamline the arrival, departure, or connection process. This includes an airside greeting, escort through border controls, buggy service, and access to executive lounges.

For those seeking dining options, Delhi Airport boasts a variety of restaurants, cafes, and bars, allowing travellers to experience authentic Indian cuisine. The airport also offers a flight simulator and pilot shop for aviation enthusiasts.

Other amenities include telecom and broadband services, Delhi Metro Railway Corporation (DMRC) ticketing, wheelchair assistance, oxygen facilities, and self-check-in kiosks with baggage drop-off options. The airport also has smoking zones designated in each terminal.

To further improve the travel experience, Delhi Airport provides charging stations for mobile phones, laptops, and tablets, located near food courts, security hold spaces, and boarding gates of both international and domestic departure areas.

Delhi Airport's 5G status

Delhi Airport is India's first 5G-enabled airport. Flyers can access the 5G network inside the terminal, specifically at the Domestic Departure pier and International Arrival Baggage area at Terminal 3 and between T3 Arrivals and Multi-Level Car Parking (MLCP). The 5G network is also available at GMR Square, which offers easy access to the commercial hubs of Aerocity from public areas.

The 5G network at Delhi Airport promises better signal strength, seamless connectivity, negligible latency, and faster data speed. Flyers can enjoy 20 times faster data speed on a 5G network compared to the available Wi-Fi system or 50 times faster data speed over the existing data communication network. This enables quicker downloads, zero buffering during streaming, seamless execution of resource-intensive applications like 3D gaming and virtual reality experiences, and extremely high-density connectivity.

The deployment of 5G at Delhi Airport is a significant step towards enhancing the flyer experience and meeting the rising demand for more bandwidth and faster speed from passengers and airport stakeholders. With the 5G network, passengers can stay connected with friends and family, access online check-in services, flight status updates, and other travel-related information. Additionally, 5G enables the use of new technologies like edge computing, the Internet of Things (IoT), digital twin creation, and artificial intelligence.

To access the 5G network at Delhi Airport, users need a 5G-enabled mobile phone and a SIM card from a Telecom Service Provider (TSP) that has enabled its network to facilitate 5G service. As of October 2024, a few TSPs have enabled 5G service, and more are expected to connect in the upcoming weeks.

The benefits of free wifi

Delhi Airport provides free, high-speed, unlimited Wi-Fi to all passengers across its terminals. This service allows users to stream, download, watch movies, TV shows, and listen to music. It also allows passengers to stay connected to friends and family and provides easy access to online check-in services, flight status updates, and other travel-related information.

Enhanced Traveller Experience:

Free airport Wi-Fi improves the overall experience for travellers. It enables passengers to access entertainment, such as streaming movies, TV shows, and music, making their wait more enjoyable. It also helps them stay connected with loved ones and access essential travel information, such as flight updates and online check-in services.

Convenience and Accessibility:

Free Wi-Fi at the airport provides convenience to travellers, especially those who may not have a local SIM card or international roaming services. It allows them to stay connected without incurring additional data charges. This is particularly beneficial for international travellers, who can access essential information and services without the need for a local phone plan.

Business Productivity:

Business travellers can stay productive by accessing their emails, sending last-minute messages, and getting work done during their time at the airport or while in transit. This ensures that they can maximise their time and maintain connectivity with their professional commitments.

Easy Access to Travel Information:

With free Wi-Fi, travellers can easily access real-time updates on flight schedules, gate changes, and other travel-related information. This helps them make informed decisions, especially during unexpected delays or disruptions. Additionally, they can utilise online check-in services, reducing potential queues and streamlining the travel process.

Promoting Digital Inclusion:

Offering free Wi-Fi ensures that all travellers, regardless of their economic status or background, have equal access to the internet and its resources. This promotes digital inclusion and reduces the digital divide, as not everyone can afford data plans or international roaming services.

While free airport Wi-Fi offers numerous benefits, it is important to exercise caution when using public Wi-Fi networks. Travellers are advised to use a secure connection, such as a VPN, to protect their personal information and devices from potential cyber threats.

Frequently asked questions