Free Wi-Fi At Austin Bergstrom Airport: What You Need To Know

Austin Bergstrom International Airport (AUS) provides free WiFi to its passengers. The WiFi service is provided by Boingo and is available throughout the airport, including in the airline lounges, where additional WiFi services are usually available. The WiFi is free for 4 hours, after which you can select the AUS Free WiFi network again to continue browsing. To connect, find the SSID Boingo or Complimentary Wi-Fi and follow the instructions to watch a short video by the sponsor.

How to connect to Austin Bergstrom Airport's WiFi

Austin Bergstrom International Airport (AUS) provides free WiFi to its passengers. The WiFi service is provided by Boingo and is available for 4 hours.

For iOS:

• Go to your WiFi settings from the Home Screen.
• Look for the SSID named "Complimentary Wi-Fi" or "Boingo".
• Select the network to connect.
• Launch an internet browser.
• You may be asked to watch a short video by the sponsor.
• You should now be connected and ready to browse.

For Android:

• Go to your Android Settings.
• Tap "Wi-Fi" under Wireless & Networks.
• Look for the SSID named "Complimentary Wi-Fi" or "Boingo".
• Select and tap the network to connect.
• After connecting, visit any webpage and follow the registration instructions.

For Windows:

• Find and click on "Network and Internet" in the Windows taskbar.
• Go to the "Network and Sharing Center".
• Go to "Set up a new connection or network".
• Select "Manually connect to a wireless network".
• Type "Complimentary Wi-Fi" in the Network Name field.
• Select "WPA2-Personal" as the Security Type.
• Check "Start this connection automatically".

For Mac:

• Click on the WiFi icon in the menu bar.
• Look for the SSID named "Complimentary Wi-Fi".
• Click to connect to the network.
• After connecting, visit any webpage and follow the registration instructions.

Please note that the SSID is subject to change, so it is recommended to verify the network name upon arrival at the airport. Additionally, for the best experience and security, consider using a Virtual Private Network (VPN) when connecting to public WiFi.

Time limits on WiFi access

Overview

Austin Bergstrom Airport provides free WiFi to its passengers. The WiFi service is provided by Boingo. However, there is a time limit of 4 hours for free WiFi access. After this time period, passengers can select the "AUS Free WiFi" network again to continue using the service.

Connecting to the WiFi

To connect to the WiFi, passengers should follow these steps:

• Ensure your device is WiFi-enabled
• Go to the Settings option on your device
• Find WiFi under Wireless & Networks
• Look for the SSID "Boingo" or "Complimentary Wi-Fi"
• Select and tap the network name to connect
• Launch an internet browser
• Select "Complimentary WiFi" and choose to watch a short video by the sponsor

Troubleshooting

If you are experiencing issues connecting to the WiFi, you can contact Boingo Wireless Customer Care at (800) 880-4117 or email [email protected] for assistance. Additionally, it is recommended to visit the official website of Austin Bergstrom Airport or contact their customer service for the most current and detailed information, including troubleshooting tips.

Security Considerations

When connecting to public WiFi networks, it is important to prioritize security. Consider using a Virtual Private Network (VPN) to encrypt your online activity and protect your personal information. Avoid accessing sensitive accounts or conducting financial transactions over public WiFi whenever possible.

WiFi providers at the airport

Austin–Bergstrom International Airport (AUS) provides free Wi-Fi to its passengers. The Wi-Fi service is provided by Boingo Wireless, and passengers can enjoy free Wi-Fi by watching sponsored videos.

The SSID for the airport's Wi-Fi is "Boingo" or "Complimentary Wi-Fi". To connect to the Wi-Fi, passengers should:

• Ensure their device is Wi-Fi enabled
• Go to the device's settings
• Find Wi-Fi under Wireless & Networks
• Look for the SSID "Boingo" or "Complimentary Wi-Fi"
• Select and tap the SSID to connect
• Launch an internet browser
• Select "Complimentary Wi-Fi", and choose to watch the short video by the sponsor

There is a time limit of 4 hours for the free Wi-Fi service. There is no limit to the number of devices that can be connected to the Wi-Fi.

Paid Wi-Fi options are also available. These include:

• $4.95 for one hour
• $7.95 for a day pass
• $9.95 for a month of unlimited access at all of Boingo’s North and South America hotspot locations
• One-hour Boingo credits for $1.99 at the iTunes Store for iPad, iPhone or iPod Touch users

Additional WiFi services in airline lounges

Austin Bergstrom Airport offers free WiFi to all its passengers. The WiFi service is provided by Boingo and has a time limit of 4 hours.

For those with access to airline lounges at Austin Bergstrom Airport, additional WiFi services are typically available. Lounge WiFi often provides a more private and potentially faster connection.

The Barbara Jordan Terminal offers a good range of services and amenities. It has first-class lounges that economy-class passengers can pay to access. If you're planning to visit an airline lounge, inquire about their specific WiFi SSID and any login credentials required.

• American Airlines Admirals Club – located across from Gate 22.
• Delta Sky Club – located in the Main Terminal, near Gates 2 and 4.
• United Club – located across from Gate 22 on the Mezzanine Level.
• Chase Sapphire Terrace – located at the east end of the Barbara Jordan Terminal, near the Delta Sky Club.

Protecting your data when using airport WiFi

Using public WiFi in airports is not safe because you could unknowingly be sharing your private data with a cybercriminal. Public WiFi networks in airports are usually unprotected and unencrypted, making it easy for hackers to steal sensitive information and gain access to your online accounts. Here are some tips to protect your data when using airport WiFi:

Use a Virtual Private Network (VPN)

Using a VPN is one of the best ways to protect your privacy when connected to a public network. A VPN encrypts your internet connection, creating an extra layer of security that prevents cybercriminals from collecting your private information.

Avoid Logging into Sensitive Accounts

Refrain from accessing sensitive accounts, such as online banking, when using airport WiFi. If a public WiFi network has been compromised, checking your bank account, for example, could give a hacker access to your financial information.

Ensure Your Online Accounts Have Strong Passwords

Protect your private information by using strong and unique passwords for all your online accounts. A strong password typically has at least 16 characters, including a combination of uppercase and lowercase letters, numbers, and symbols.

Enable Multi-Factor Authentication (MFA)

Multi-Factor Authentication adds an extra layer of security to your online accounts. It requires an additional form of identification, such as a fingerprint, your geographic location, or a unique answer to a security question, making it harder for cybercriminals to access your accounts even if they have your login credentials.

Install Antivirus Software

Antivirus software detects and removes malware or viruses from your device. It is essential to have this installed when using public WiFi, as it can help prevent malware infections from clicking on phishing messages or visiting spoofed or infected websites.

Double-Check the Official Airport WiFi Network Name

Airports often advertise their official network names on posters, placards, or countertop cards in boarding areas. Compare the network name on these signs with the name on your device to ensure you are connecting to the correct network and not a fake one.

Use Cellular Data or a Mobile Hotspot

The safest option is to avoid using public WiFi altogether and rely on your mobile data or hotspot instead. If you must use airport WiFi, avoid sending personal information or connecting to sites that require transmitting sensitive data.

Remember, while airport WiFi can be convenient, it comes with risks. By following these tips, you can help protect your data and devices when using airport WiFi.

Frequently asked questions