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Terravision is an Italian coach operator that runs airport transfers from Stansted Airport to various locations in central London. In 2016, Terravision lost the right to operate out of the Stansted Airport terminal but continued to sell coach tickets to passengers. However, it appears that as of 2025, Terravision tickets can once again be purchased at Stansted Airport, as a source mentions the ability to buy tickets from three coach companies, including Terravision, at self-service kiosks in the arrivals area.
| Characteristics | Values |
|---|---|
| Can I buy Terravision tickets at Stansted Airport? | Yes, you can buy Terravision tickets at Stansted Airport. However, as of 2016, Terravision has been barred from operating at the airport, and passengers have complained of missed flights and chaotic scenes. |
| Where can I buy Terravision tickets? | Terravision tickets can be purchased from self-service kiosks in the arrivals area at Stansted Airport. |
| Are there other options for buying Terravision tickets? | Yes, you can also buy Terravision tickets online or from ticket machines in the train station. |
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What You'll Learn
- Terravision lost the right to operate at Stansted Airport in 2016
- Tickets can be purchased from self-service kiosks in the arrivals area
- Terravision ticket holders travelling from Stansted to London may be instructed to use specific bays
- Terravision is an Italian coach operator that runs airport transfers in Europe and England
- Tickets can also be purchased from ticket machines in the train station
Terravision lost the right to operate at Stansted Airport in 2016
In a statement, Yakuta Rajabali, vice-president of Terravision, said: “We are the lowest-cost choice for the consumer and have a 12-year track record of delivering an excellent service to customers at Stansted airport. Why would Stansted take this action, when there is space for us to operate and the actions are patently against the interest of consumers? Their action has reduced choice and increased prices for passengers by refusing to allow healthy and fair competition.”
A spokesman for Stansted denied Terravision’s claims, saying: “Stansted Airport is clear that the tender process was fair and lawful, and is firmly defending the claim.”
Despite no longer being allowed to operate at the airport, Terravision continued to sell coach tickets to passengers, who complained of missed flights and chaotic scenes because the company failed to inform them that its services no longer ran to the airport. The company arranged for some passengers to be carried by a new operator, Stansted Citylink, but did not notify all customers of the change, dropping some off at Bishops Stortford, five miles from Stansted airport.
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Tickets can be purchased from self-service kiosks in the arrivals area
Yes, you can buy Terravision tickets at Stansted Airport. Tickets can be purchased from self-service kiosks in the arrivals area. The kiosks have the option to change the language, with English and Italian as the available options.
Terravision is an Italian coach operator that runs airport transfers in England and across Europe. They offer low-cost, scheduled connections and "door-to-door" transfers to and from major European hubs.
In addition to Terravision, you can also buy tickets at Stansted Airport from three other coach companies: EasyBus, Megabus, and National Express. These companies use either National Express or Airport Bus Express coaches but have their own pricing structures.
If you are travelling by train, you can also buy tickets from ticket machines in the train station on the day of travel. The train station is conveniently located right below Stansted Airport, making it easily accessible from the terminal.
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Terravision ticket holders travelling from Stansted to London may be instructed to use specific bays
Terravision ticket holders travelling from Stansted Airport to London may be instructed to use specific bays. In 2016, Terravision lost the right to operate out of the Stansted Airport terminal but continued to sell coach tickets to passengers. Passengers travelling from Liverpool Street and Stratford reported being dropped off at Bishop's Stortford railway station, around 5 miles from the airport. Terravision ticket holders travelling from Stansted to London were instructed to use "bays 11 and 12", the bays used by Stansted Citylink, the new operator that Terravision quietly arranged to carry some of its passengers.
It is important to note that Terravision tickets are generally valid for rides before and after the booked one, depending on seat availability. However, in the case of Stansted Airport, passengers who purchased Terravision tickets after the company lost its operating rights were faced with unexpected transfers and longer journey times. This situation resulted in complaints and legal action, with Terravision accusing Stansted of abusing its dominant position and restricting competition.
To avoid confusion and potential issues with travel plans, it is recommended that passengers travelling to and from Stansted Airport stay updated on the latest information regarding bus services and operators. Checking the websites and social media pages of both the airport and the bus companies can help ensure a smooth travel experience.
Additionally, passengers should be aware of the different options for purchasing Terravision tickets. While tickets can be bought offline from staff at any time of day for certain services, online booking is also available. After booking, it is important to download the ticket from the link provided in the confirmation email or directly from the Terravision account, as the confirmation email itself is not a valid ticket.
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Terravision is an Italian coach operator that runs airport transfers in Europe and England
Terravision is an Italian coach services operator founded by Fabio Petroni to address the surge in low-cost flights in the early 1990s. The company's first route, launched in 2002, connected Ciampino Airport and Rome city centre. Since then, Terravision has expanded its services to over 18 airport transfer routes across Europe, including Vienna, Brussels, Prague, Paris, London, and Bristol. The company now employs more than 300 people worldwide and serves more than 10,000 passengers daily.
Terravision offers convenient and affordable airport transfers with both scheduled connections and "door-to-door" services to and from major European hubs. Their transfers are easy to book and allow for changes to travel dates and times. Tickets can be purchased online or, in some cases, offline from staff at any time of the day. Offline tickets are open tickets valid for three months from the purchase date.
At Stansted Airport, Terravision provides a bus connection to Luton Airport, with a stop in Hatfield, taking approximately 75 minutes. They also offer services from Stansted to Heathrow and Gatwick Airports, with minimum journey times of 80 and 160 minutes, respectively. These inter-airport shuttle services involve at least one intermediate stop.
Passengers travelling with Terravision should be aware that the confirmation email is not a valid ticket. The actual ticket must be downloaded from the link in the confirmation email or accessed through their Terravision account. It is not mandatory to print the ticket, as e-tickets on smartphones or tablets are accepted. Additionally, Terravision recommends arriving at the airport at least two to four hours before the scheduled departure time for domestic and international flights, respectively.
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Tickets can also be purchased from ticket machines in the train station
Terravision is an Italian coach operator that runs airport transfers from Stansted Airport to London. Tickets for these transfers can be purchased from ticket machines in the train station.
Stansted Airport train station is conveniently located right below Stansted Airport, so it is only a few minutes' walk from the airport terminal to the train station. However, it is important to allow plenty of time when travelling to Stansted Airport from London, as the trains are often busy and there are usually long queues for the escalators.
In addition to purchasing tickets from the machines in the train station, tickets can also be bought online in advance or from self-service kiosks in the arrivals area at Stansted Airport. Tickets for other coach companies, such as EasyBus, Megabus, and National Express, can also be purchased at the airport.
It is worth noting that an Oyster card cannot be used to pay for travel to or from Stansted Airport. Therefore, a train ticket is required between Stansted Airport and Tottenham Hale, the last stop of Oyster validity on that route.
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Frequently asked questions
No, you cannot buy Terravision tickets at Stansted Airport. Terravision lost the right to operate out of the Stansted Airport terminal and has been barred from the airport.
Yes, you can still buy Terravision tickets online. However, be aware that Terravision no longer operates coach services to/from Stansted Airport.
If you have purchased a ticket for travel beyond the date Terravision stopped servicing Stansted Airport, you should contact alternative operators for a refund.
