Ruth Haines
Alamo Rent a Car has a service desk at the terminal at Edinburgh Airport, offering a range of rental cars, from Toyota Aygo to Ford Tourneo. Alamo Edinburgh Airport has received positive reviews for its staff, selection of cars, and easy check-in/out. The company offers additional services such as GPS systems for rent and infant/booster seats for families. Debit cards are accepted at the time of rental if accompanied by a round-trip plane ticket or flight itinerary, but local renters must present a valid credit card in their name. Alamo's operating hours are typically from 9:00 to 22:00, and the company provides a convenient accelerated check-in option for faster vehicle pick-up.
| Characteristics | Values |
|---|---|
| Operating Hours | 6:00 AM to 11:59 PM, 7 days a week |
| Contact Number | 0131-3330400 |
| [email protected] | |
| Address | Edinburgh Airport, Car Rental Centre, Edinburgh, EH12 9FT |
| Accepted Payment Methods | Major debit and credit cards (Visa, Mastercard, American Express) |
| Accepted Payment Methods (Airports Only) | Debit cards with a round-trip plane ticket or flight itinerary |
| Accepted Payment Methods (Local Renters) | Valid credit card in the renter's name |
| Accepted Payment Methods (International Renters) | N/A (Alamo Edinburgh cannot be responsible for fluctuations in currency exchange) |
| Deposit | £200 for cars and SUVs; $1000 for other vehicles |
| Additional Drivers | £18.72 GBP daily surcharge at airport locations; £15.60 GBP at all other locations |
| Minimum Age | 30 years old for most vehicles; 25 years old for some cars and SUVs; 19 years old for Enterprise Car Club |
| Vehicle Options | Economy, Luxury, Convertible, VAN, Minivan, SUV, Pickup Truck, Exotic, 7 seater, 8 seater, 9 seater, Electric models, Passenger Vans |
| Extras | GPS systems for €10 ($11) per day; infant/child/booster seats for €15 ($16) per day |
| Rating | 9/10 |
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What You'll Learn
Alamo's Edinburgh Airport service desk
Alamo has a service desk at the terminal of Edinburgh Airport, offering a top-notch car rental experience that blends convenience with quality. The desk is open 7 days a week from 6 am to 11:59 pm, with regular operating hours from 9 am to 10 pm. However, these hours may vary on holidays and weekends, so it is recommended to check with their local customer service.
Alamo at Edinburgh Airport offers a diverse fleet of rental cars, including Economy, Luxury, Convertible, VAN, Minivan, SUV, Pickup Truck, Exotic, 7 seater, 8 seater, 9 seater, and Electric models. The most popular brands include Toyota Aygo, Opel Corsa, and Renault Zoe. Alamo generally rents to drivers between 25 and 99 years old, but at Edinburgh Airport, those aged 21 to 25 can also rent a car by paying an additional fee.
The rental process at Alamo Edinburgh Airport is straightforward. All major debit and credit cards (Visa, Mastercard, or American Express) are accepted, but they must be in the renter's name. A security deposit plus the estimated cost of the rental is taken at the time of rental. Debit cards are accepted at the time of rental for round-trip tickets, but they must show the renter's name and return date. Local renters must present a valid credit card.
Alamo offers convenient extras such as GPS systems for rent at around €10 ($11) per day, which can be useful for navigating the Cairngorm Mountains or historical sites. They also offer infant and booster seats for €15 ($16) per day, providing a safe option for families. These additional services must be requested when booking.
The reviews for Alamo at Edinburgh Airport are mostly positive, with an average rating of 9/10. Customers praise the staff as professional, friendly, and helpful, and the selection of cars as great. The check-in and checkout processes are generally easy, and the company provides clear instructions for returning vehicles after hours. However, some customers mention long wait times of up to 2 hours, especially during busy periods.
Overall, Alamo's Edinburgh Airport service desk provides a convenient and quality car rental experience, with helpful staff and a range of vehicle options to suit different needs.
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Alamo's Edinburgh Airport rental options
Alamo Rent a Car at Edinburgh Airport offers a wide range of rental options to suit different needs and preferences. The company provides a convenient and efficient service, with various additional extras available to enhance your rental experience.
Rental Options
Alamo offers a diverse fleet of vehicles at Edinburgh Airport, including Economy, Luxury, Convertible, Van, Minivan, SUV, Pickup Truck, Exotic, 7-seater, 8-seater, 9-seater, and Electric models. They cater to a variety of group sizes, with cars ranging from the compact Toyota Aygo to the spacious Ford Tourneo.
For those travelling with a larger group or requiring more space, Alamo offers passenger vans that can seat 8 to 9 people. This option is ideal for families or groups of friends exploring the picturesque towns and scenic routes of Scotland.
Additional Extras
Alamo provides several additional extras to enhance your rental experience and ensure a safe and enjoyable journey. GPS systems are available for rent, perfect for navigating the winding roads of Edinburgh and discovering the historic sites and surrounding areas.
Child seats and booster seats are also offered as optional extras, ensuring a safe and comfortable ride for families with infants and toddlers. These additional services incur a fee of €15 ($16) per day and must be requested at the time of booking.
Payment and Deposit
Alamo accepts all major credit cards, including Visa, Mastercard, and American Express. The company requires a security deposit plus the estimated cost of the rental at the time of pick-up. For cars and SUVs, a deposit of £200 is typically required.
Debit cards are accepted for rentals at Edinburgh Airport, but only with a round-trip plane ticket or flight itinerary in the renter's name. Local renters must present a valid credit card, and those using payment sources from outside the UK are responsible for any currency exchange fluctuations.
Check-In and Return Process
Alamo offers Accelerated Check-in, allowing renters to provide their driver's license and contact information in advance to save time at the counter. Returning a vehicle after operating hours is straightforward, with designated parking areas and key drop-off boxes available.
The check-in process can also be streamlined by using Alamo's touch-screen kiosk, allowing renters to bypass the counter and go directly to their vehicle.
Additional Drivers
Alamo allows for additional drivers to be added to the rental agreement. A daily surcharge of £18.72 applies at airport locations, and the minimum age for all vehicles is 30 years old. Renters aged 25 and above can rent specific car categories, while those aged 19 and older can access vehicles through the Enterprise Car Club.
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Alamo's Edinburgh Airport payment options
Alamo Rent a Car at Edinburgh Airport offers a wide range of payment options for its customers. The company accepts all major debit and credit cards, including Visa, Mastercard, and American Express. It is important to note that the card must be in the renter's name, and a security deposit, along with the estimated cost of the rental, will be charged at the time of booking.
For those renting from Edinburgh Airport, debit cards are accepted, but only if accompanied by a round-trip plane ticket or a flight itinerary that includes the renter's name and return date. This option is not available for local customers, who must provide a valid credit card in their name. Additionally, cash, cheques, prepaid cards, Diners Club, and Discover Card are not accepted forms of payment.
When renting from Alamo at Edinburgh Airport, it is essential to be aware of the required deposits. For cars and SUVs in the Mini, Economy, Compact, Standard, and Small Passenger Vans categories, a deposit of £200 is typically required. However, for Large Passenger Vans, Compact Elite, large SUVs, and Premium vehicles, the deposit amount increases to £500. If you are interested in renting Luxury or Executive vehicles, the deposit requirement is £1000, and a credit card is mandatory for these rentals.
Alamo also offers an optional service called Accelerated Check-In, which allows customers to save time at the counter. By providing their driver's license and contact information in advance, they can skip the rental counter lines and check-in directly at the touch-screen kiosk. This service is especially useful for those who want to get on the road quickly and efficiently.
Overall, Alamo at Edinburgh Airport provides a variety of payment options to accommodate its customers' needs. By accepting major debit and credit cards, they offer convenience and flexibility. However, it is important to be mindful of the specific requirements, such as the need for a security deposit and the restrictions on certain payment methods for local customers.
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Alamo's Edinburgh Airport customer reviews
Alamo Rent a Car at Edinburgh Airport offers a range of vehicles for hire, including Economy, Luxury, Convertible, VAN, Minivan, SUV, Pickup Truck, Exotic, 7 seater, 8 seater, 9 seater, and Electric models. The company has received mostly positive reviews from customers, with an average rating of 9/10 on DiscoverCars.com and 8.2/10 on Rental24h.com.
Many customers have praised Alamo's staff for their professionalism, friendliness, and helpfulness. One customer review mentioned that the staff provided excellent help, with a special mention to two Edinburgh University students, Katriona and an unnamed male student, who went above and beyond to ensure a positive rental experience. Another review highlighted the staff's ability to provide clear explanations about the rental process, which was particularly reassuring for those driving on the opposite side of the road.
The selection of cars available for rent has also been commended by customers. Some reviews mentioned feeling like they received more than what they paid for, with one customer stating that they "paid for a small car but was given a Seat Arona." Alamo's Accelerated Check-in option, which allows customers to skip the counter and go straight to their car, has also been praised for saving time and providing a seamless rental experience.
However, there have been a few negative reviews, with some customers experiencing long wait times of up to 2 hours to collect their vehicles. One customer mentioned issues with additional fees being deducted from their security deposit, even after being told that everything was fine during the final check. Another customer expressed concerns about excessive additional charges and feeling pressured to purchase additional insurance despite already having coverage.
Overall, Alamo Rent a Car at Edinburgh Airport has received mostly positive feedback, with customers highlighting the convenient and quality service they received. While there have been some minor issues, the majority of reviews indicate a high level of satisfaction with the company's car rental offerings and customer service.
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Alamo's Edinburgh Airport opening times
Alamo Rent a Car is a car rental company that serves Edinburgh Airport (EDI). While the exact opening times are unknown, Alamo's Edinburgh Airport location offers 24-hour drop-off services. This means that customers can return their vehicles after the location closes by parking them in the airport rental car parking area and leaving the keys in a dropbox.
Alamo Rent a Car offers a variety of vehicles for rent, including cars and SUVs in the Mini, Economy, Compact, Standard, Intermediate, and other categories. The minimum age to rent a vehicle is 30, and renters aged 25 or older can rent specific types of cars and SUVs. Renters must present a valid driver's license and a credit card in their name. Debit cards are accepted for rentals with a round-trip plane ticket or flight itinerary that matches the renter's name.
Alamo provides an Accelerated Check-in service, allowing customers to skip the rental counter lines by checking in at a touch-screen kiosk. This optional free service requires customers to activate Accelerated Check-in online and choose the 'Skip the Counter' option.
Reviews for Alamo at Edinburgh Airport are generally positive, with ratings of 9/10. Customers praise the staff, selection of cars, easy check-in and return processes, and roadside service included in the basic rental prices. However, some reviews mention long wait times of up to 2 hours, especially during busy periods like before bank holiday weekends.
The maximum rental period at Alamo's Edinburgh Airport location is 28 days. If renters wish to extend their rental period, they must return to the car hire office and sign a new agreement. A grace period of 29 minutes is provided for late pick-ups during business hours, after which extra day charges will apply.
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Frequently asked questions
You can reach the Alamo rental desk at Edinburgh Airport by calling 0131-3330400.
Alamo at Edinburgh Airport is open 7 days a week from 6:00 to 23:59.
All major debit and credit cards (issued by Visa, Mastercard, or American Express) are accepted. Cards presented must be in the renter's name. Cash, cheques, prepaid cards, Diners Club, and Discover Card are not accepted.
The minimum age to rent a car from Alamo at Edinburgh Airport is 30 years old. Renters aged 25 or older may rent cars and SUVs of various categories. Renters aged 19 or older with a full driving license for at least one year can access vehicles through the Enterprise Car Club.
Yes, Alamo at Edinburgh Airport offers additional driver services. Additional drivers can be added to the rental agreement by visiting any rental location and presenting their driving license. A daily surcharge of £18.72 will apply at airport locations.
