Jazmin Li
Australia's Tourist Refund Scheme (TRS) allows visitors to claim a refund on the Goods and Services Tax (GST) and Wine Equalisation Tax (WET) paid on goods bought in Australia and taken out of the country. TRS claims can be made at the TRS facility at the port of departure, including airports. To make a claim, travellers must present their goods for inspection, along with their passport, boarding pass, tax invoices, and a TRS claim code, which can be obtained by submitting claim details online. The refund amount can be calculated by dividing the total price paid by 11. TRS is available to both overseas travellers and Australian residents, provided they meet certain eligibility criteria.
| Characteristics | Values |
|---|---|
| Who can claim GST refund | Australians, overseas visitors and UK residents |
| Where to claim GST refund | At the TRS facility at the airport or seaport of departure from Australia |
| Time to claim GST refund | At least 30 minutes before the scheduled departure time |
| Items eligible for GST refund | Powders, liquids, aerosols, gels, and/or oversized goods |
| Documents required | Passport, boarding pass, QR code, original paper tax invoice |
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What You'll Learn
Who is eligible for GST claims under the Tourist Refund Scheme (TRS)?
Australia's Tourist Refund Scheme (TRS) allows visitors to claim a refund of the Goods and Services Tax (GST) and Wine Equalisation Tax (WET) paid on goods bought in Australia and taken out of the country. TRS claims can be made at the airport or seaport of departure from Australia.
To be eligible for a GST refund under the TRS, individuals must meet the following requirements:
- Not be an airline crew member who is on duty
- Have paid for the goods themselves, and the purchase must be for personal use, not for any business purposes
- The purchase must cost at least 300 AUD, including GST
- A “purchase” is defined as an item or a set of goods bought from a supplier with the same Australian Business Number (ABN)
- The goods must be taken in personal luggage within 60 days from the date of purchase
To submit a TRS claim, individuals must present their claim code, tax invoices, boarding pass, and goods for inspection by an Australian Border Force official. The claim must be made at least 30 minutes before the scheduled departure time for flights and 60 minutes for cruises. It is recommended to arrive at least 90 minutes before departure to allow sufficient time for the claim to be processed.
While TRS claims cannot be submitted online, individuals can speed up the process by entering their details on the My TRS Claim online portal or the Australian Border Force mobile app before arriving at the airport. This will generate a QR code that can be presented at the TRS counter, along with the required documents and goods.
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What documents are required to claim GST refunds?
The Tourist Refund Scheme (TRS) allows Australians and overseas visitors to claim a refund of the Goods and Services Tax (GST) and Wine Equalisation Tax (WET) paid on goods bought in Australia and then taken out of Australia.
To submit your TRS claim, you must present your TRS claim code and any additional claim codes at the TRS location at your port of departure from Australia. You can generate a TRS claim code by entering the required information on the TRS Claim application. This will be stored in a QR code, which must be presented at the TRS location at the airport on the day of departure from Australia.
In addition to the claim code, you must also have the following items ready for inspection:
- Your boarding pass.
- Tax invoices for goods over $1,000 must show your name as it appears in your passport.
- The goods listed on your claim. Failure to present these goods may result in some or all of your claim being rejected.
If the TRS counters are closed, you may be able to submit your claim by filling in a form and dropping your information into the dropbox located at the departures office.
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Where to submit GST refund claims at the airport?
The Tourist Refund Scheme (TRS) allows Australians and overseas visitors to claim a refund of the goods and services tax (GST) and wine equalisation tax (WET) paid on goods bought in Australia and then taken out of the country.
To submit your TRS claim, you must present your claim code and any additional claim codes at the TRS location at your port of departure from Australia. You will also need to have your boarding pass and the goods you are claiming a refund for inspected. If you are unable to present your claim code, your claim will be processed manually.
In Sydney, the Australian Border Force Office is located on the Arrivals Level of the T1 International terminal near the Swissport office and glass lifts. You will need to do this before you check your luggage for your flight. If the counters are closed, you may be able to submit your claim by filling in a form and dropping your information into the dropbox located at the departures office.
In Singapore, the Tourist Refund Scheme is administered by Singapore Customs on behalf of the Inland Revenue Authority of Singapore (IRAS). Before departing from the airport, proceed to the electronic TRS (eTRS) self-help kiosk to apply for your GST refund. You will need to scan your physical passport to retrieve all eTRS transactions tagged to your passport. For check-in items, you must do this before checking in your purchases.
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How early should one arrive at the airport to claim GST refunds?
The Tourist Refund Scheme (TRS) allows tourists and Australians to claim a refund of the Goods and Services Tax (GST) and Wine Equalisation Tax (WET) paid on goods purchased in Australia and taken out of the country.
When claiming a GST refund at an Australian airport, it is recommended to arrive at least 30 minutes before the scheduled departure time. This will allow sufficient time for TRS officers to complete the claim process. It is important to note that refunds cannot be claimed retrospectively after leaving Australia.
To speed up the process, individuals can use the My TRS Claim website or the Australian Border Force mobile app to enter their personal details and information about the items for which they are claiming a refund. This information will be saved as a QR code, which can be presented at the TRS refund counter, along with the original paper tax invoices and the goods being claimed for.
For those departing on a cruise, the time frame is slightly different, with claims needing to be made 60 minutes before the scheduled departure.
Additionally, it is worth noting that certain items, such as powders, liquids, aerosols, gels, and oversized items, may require verification at the Australian Border Force Office before checking in luggage. This can add to the time required, so it is advisable to arrive earlier than the recommended minimum time frame to account for any potential delays.
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How to calculate the GST refund amount?
The Tourist Refund Scheme (TRS) allows tourists and Australian residents to claim a refund of the Goods and Services Tax (GST) and Wine Equalisation Tax (WET) paid on goods purchased in Australia. TRS is available at various airports, including Sydney Airport and Changi International Airport in Singapore.
To calculate the GST refund amount, you can use the following steps:
Step 1: Determine the Total Amount Spent
Calculate the total amount spent on eligible goods, including GST. For example, let's assume you spent a total of AUD 1,100 on eligible items, including GST.
Step 2: Calculate the GST Amount
In Australia, the GST rate is 10%. To calculate the GST amount, divide the total amount spent by 11 (as GST is 1/11th of the total). In this case, dividing AUD 1,100 by 11 gives you approximately AUD 100 as the GST amount.
Step 3: Consider Minimum Purchase Requirements
Some countries or schemes may have minimum purchase requirements for GST refunds. For example, in Australia, your total purchase must be at least AUD 300, including GST, to be eligible for a refund.
Step 4: Account for Additional Factors
When calculating the refund amount, consider additional factors such as handling fees and foreign exchange fees, which can affect the final refund amount received. These fees may vary depending on the country and the refund method chosen.
Step 5: Understand Wine Equalisation Tax (WET)
If you are claiming a refund for purchases that include wine, the WET rate in Australia is 29% of the wholesale value of the wine. This may result in a higher refund amount for wine purchases under the TRS scheme.
Step 6: Use a Calculator or Refund Estimator
To ensure accuracy, use a calculator or a GST refund estimator tool, which can be found online or on mobile applications. These tools can help you account for various factors and provide a more precise estimate of your expected refund amount.
It's important to note that the process and requirements may vary slightly depending on the country and the specific TRS guidelines. Always review the eligibility criteria and conditions before submitting a claim.
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Frequently asked questions
Both overseas travellers and Australian residents can claim a refund of the goods and services tax (GST) at the airport.
You will need the following:
- A valid passport
- A boarding pass
- A claim code or QR code, if you've entered your details online
- Original paper tax invoices
- The goods you're claiming for
You can enter your details online using the My TRS Claim online portal or by downloading the Australian Border Force mobile app. Once you've entered your details, you'll be issued with a claim code or QR code.
If you're claiming a GST refund at an Australian airport, the claim must be made at least 30 minutes before your scheduled departure time.
