Owais Crawford
Denver International Airport (DEN) is one of the busiest airports in the world, serving as a major hub for United, Southwest, and Frontier airlines. The airport consists of the Jeppesen Terminal and Concourses A, B, and C, with shops, restaurants, baggage claim, and security checkpoints located on Level 5 of the terminal. The South security checkpoint can be found on Level 5, along with the baggage claim and shops and restaurants. Uber and Lyft drivers can pick up passengers on Level 5 outside doors 506 to 510 (west side) and 507 to 511 (east side). Denver International Airport has recently undergone upgrades, including the addition of 17 new security lanes and 39 new gates, enhancing the airport's capacity and passenger experience.
| Characteristics | Values |
|---|---|
| Location | Level 5 of the Jeppesen Terminal |
| Check-in/bag drop counters | 24 airline counters |
| Uber and Lyft pick-up | Outside doors 506 to 510 (west side) and 507 to 511 (east side) on Level 5 |
| Uber and Lyft drop-off | Outside the passenger's airline location on Level 5 |
| Number of gates | 39 |
| Concourses | A, B, and C |
| Airlines | United, Southwest, and Frontier |
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What You'll Learn
The South security checkpoint is on Level 5
The South security checkpoint at Denver International Airport is located on Level 5 of the Jeppesen Terminal. This terminal is the main hub of the airport, with three concourses (A, B, and C) stacked above each other. Level 5 is easily accessible and is also where Uber and Lyft drivers can pick up passengers outside doors 506 to 510 (west side) and 507 to 511 (east side). Drop-off is also conveniently located on Level 5, right outside the passenger's airline location.
The South security checkpoint is one of two security checkpoint areas in the Terminal that provide access to all airline gates. The other checkpoint, West security, is located on Level 6. It's recommended that travellers arrive at least two hours before their flight to allow time for security screening.
Denver International Airport is currently undergoing construction on the Great Hall Program, which has resulted in the temporary relocation of 24 airline check-in and bag drop counters from Level 6 to Level 5. These counters will remain on Level 5 until mid-2027.
Level 5 offers a range of amenities for travellers, including shops and restaurants, baggage claim, and both north and south security checkpoints. The level also provides easy access to Concourse A via a pedestrian bridge or the Automatic Guideway Transit System (AGTS). Concourse A has 39 gates, with international flights departing from this concourse.
The South security checkpoint on Level 5 serves as a vital gateway for passengers departing from Denver International Airport, offering efficient security screening and convenient access to various facilities and concourses within the airport.
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The Jeppesen Terminal has two security areas
The Jeppesen Terminal at Denver International Airport is the airport's only terminal. It is divided into East and West sides, and connects to three concourses (A, B, and C) via an automated train. The terminal has six floors, with levels 1 through 4 consisting mostly of parking facilities. Level 5 is where you will find the South Security Checkpoint, baggage carousels, taxi cabs, ride-share services, and rental car and hotel shuttles. Level 6 is where airline check-in, baggage check, and access to the West security screening areas are located.
The South Security Checkpoint at the Jeppesen Terminal is one of three security checkpoints at the terminal, the others being West and Bridge. The South Security Checkpoint is located on Level 5, which is one level below the baggage claims. It can be accessed via elevators, escalators, or stairs. The security checkpoint is the busiest of the three at the terminal.
The Train to the Gates connects the Jeppesen Terminal with Concourses A, B, and C in under 10 minutes. The trip from the terminal to Concourse C takes less than 10 minutes. Each concourse has its own station located on Level B, with the departure gates situated on the upper levels.
The Jeppesen Terminal at Denver International Airport features 2.6 million square feet of space. It includes passenger ticketing, baggage claim, ground transportation, international arrivals, shops, restaurants, office areas, and TSA security checkpoints. The terminal's internationally recognised peaked roof, designed by Fentress Bradburn Architects, reflects the early history of Colorado.
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DEN has 17 new security lanes
Denver International Airport (DEN) has introduced 17 new security lanes as part of its West Security Checkpoint. This new checkpoint is located on Level 6 of the airport terminal and replaces the North Security Checkpoint, which has now permanently closed. The new lanes are equipped with state-of-the-art screening technology, including automated screening lanes, advanced body scanners, and a second-generation ID verification system that uses facial recognition technology. This technology automates many of the checkpoint functions that were previously performed manually, allowing travellers to move through security faster and more efficiently.
The West Security Checkpoint features three entrances: one for general screening, one for premium passengers and those enrolled in the DEN Reserve system, and one for TSA PreCheck passengers and those with Clear memberships. The checkpoint is staffed by TSA officers who work with the latest security technology to ensure the highest level of security and efficiency.
The new security lanes have been met with mixed reactions from travellers. Some appreciate the addition of bulletproof glass in the security area, while others have expressed frustration over the slow processing of bags. Nevertheless, the West Security Checkpoint is a welcome upgrade for DEN, which is one of the busiest airports in the world and the primary economic engine for the state of Colorado, generating over $47.2 billion annually for the region.
With the addition of the 17 new lanes, DEN will have a total of 44 TSA screening lanes, although not all of them will be operational at all times. The new lanes complement the existing checkpoints in the south of the terminal and along the passenger bridge to the A gates. All checkpoints provide access to all gates, giving travellers multiple options for reaching their destinations.
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The Great Hall is being modernised
The landside Great Hall, which all departing passengers pass through, is set to receive a number of improvements. These include new check-in areas, updated wayfinding, and new retail and dining options. The check-in process will be streamlined, with 24 airline check-in and bag drop counters being relocated to Level 5 of the Jeppesen Terminal's east and west sides. These will remain in place until mid-2027.
The Great Hall modernisation is just one aspect of the airport's upgrade. Denver International Airport has also added 39 new gates, increasing capacity by 30%. These new gates feature modernised signage, improved bathrooms, and outdoor terraces with fire pits. The airport has also introduced 17 new security lanes, with two security checkpoint areas providing access to all airline gates.
Denver International Airport is also enhancing the overall passenger experience with the addition of new lounges. These include a Capital One Lounge, an American Airlines Admirals Club, and two new United Clubs, one of which is the largest in their network. The airport has also implemented a free reservation service, RESERVE, which allows passengers to book a time slot in the security line.
These improvements to the Great Hall and the wider airport are designed to make the experience more efficient and enjoyable for travellers, while also increasing the airport's capacity to accommodate the growing number of daily flights.
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DEN is a major hub for United, Southwest, and Frontier airlines
Denver International Airport (DEN) is one of the busiest airports in the United States, serving as a strategic hub for several airlines, including United Airlines, Southwest Airlines, and Frontier Airlines. With over 1,700 daily flights and direct connections to more than 200 destinations, DEN is a significant hub for domestic flight connections in the country.
United Airlines has a strong presence at DEN, offering amenities such as the United Club. However, there have been reports of inconsistencies in staff treatment at certain gates. DEN serves as a dominant hub for United, alongside their main hub at Chicago-O'Hare International Airport (ORD) in Illinois.
Southwest Airlines also considers DEN a major hub, despite their reluctance to strictly identify with hubs. They are valued for their operational efficiency in Denver, with considerate staff and well-coordinated connections for flights. Southwest has a long history with Dallas Love Field (DAL), with its headquarters located at the airport.
Frontier Airlines, an ultra-low-cost carrier, has extensive operations at DEN, where it maintains a crew and maintenance base. While they offer affordable travel options, there have been complaints about last-minute cancellations and limited counter service. Frontier has shown a commitment to expansion, investing in new training centres and bases in other cities.
DEN's role as a major hub for these airlines contributes significantly to its status as a primary economic engine for Colorado, generating billions of dollars for the region annually. The airport's efficient management of a high volume of flights and passengers underscores its importance as a key transportation hub in the United States.
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Frequently asked questions
The South Security checkpoint is on Level 5 of the Jeppesen Terminal.
Level 5 also has shops, restaurants, baggage claim, and the north security checkpoint. Uber and Lyft drivers are permitted to pick up passengers outside of doors 506 to 510 (west side) and 507 to 511 (east side).
Yes, there is ongoing construction as part of the Great Hall Program. As a result, 24 airline check-in/bag drop counters at the south end of the Jeppesen Terminal's east and west sides have been temporarily relocated from Level 6 to Level 5 until mid-2027.
