Owais Crawford
Hertz has a service desk at the terminal at Rome Fiumicino Airport, where you can rent a car. Hertz's Rome Fiumicino Airport branch has received positive reviews, with an average rating of 9.4 out of 10. Customers have praised the staff and the condition of the cars. The rental rates are comparable to those of other car rental companies at the airport. Hertz's opening hours at the airport are from 07:00 until 23:59 every day.
| Characteristics | Values |
|---|---|
| Location | Rome Fiumicino Airport (FCO), Italy |
| Service | Car rental |
| Grace period | 29 minutes |
| Address | Via dell’Aeroporto N. 164, 00054 Fiumicino RM, Italia |
| Phone number | +3906 65011553 or 06 65954143 |
| Opening hours | Monday to Sunday, 07:00–23:59 |
| Desk location | Terminal, L. Da Vinci Ap, Rome, 54 |
| Deposit | Required for small and medium-sized cars; amount depends on the class of vehicle |
| Payment methods | Credit card |
| Minimum rental age | 21 years |
| Minimum driver's license holding period | 2 years |
| Add-ons | GPS, child seats, car seats, boosters |
| Reviews | 8/10 on DiscoverCars.com; 9.4/10 on EasyTerra |
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Hertz Rome Fiumicino Airport reviews
Hertz at Rome Fiumicino Airport has received mixed reviews. Some customers have praised the company for making the process of renting a car in Italy simple, with friendly and patient staff who did not push additional products or insurance. One review mentions that the staff were excellent and spoke English.
However, other reviews highlight issues with the location's signage, making it difficult to find the office and the designated floor in the parking structure. Some customers have also experienced problems with the vehicles they rented. One reviewer mentioned that their Tesla had several scratches and scrapes upon pick-up, and they were charged for damage they claimed was not caused by them. Another reviewer had a negative experience with an Opel Mokka rental car, which did not function as expected with Android Auto.
There are also mixed opinions regarding the timing of pick-up and drop-off. While one customer appreciated the convenience of airport pick-up, they noted that the queue was slightly long. Conversely, another reviewer mentioned that they had to wait for 15 minutes in line after arriving early for their car and were told to take another number, resulting in a half-hour wait.
Overall, while some customers have had positive experiences with Hertz at Rome Fiumicino Airport, others have encountered challenges with vehicle conditions, staffing assistance, and additional fees. These mixed reviews highlight the importance of thorough research and caution when utilizing car rental services.
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Hertz Rome Fiumicino Airport location
Hertz has a service desk at the terminal at Rome Fiumicino Airport. The desk is located at L. Da Vinci Ap, Rome, 54. Hertz Rome Fiumicino Airport has an average rating of 9.4, which is superb. The average wait time at the desk is just 4 minutes, and customers were very happy with the staff, giving them an average rating of 10.
Hertz offers a range of rental options at Rome Fiumicino Airport, including small and medium-sized cars, as well as vehicles with manual/stick-shift transmissions. The prices at Hertz Rome Fiumicino Airport are comparable to those of other car rental companies at this location. Hertz offers free unlimited mileage and great prices guaranteed on car rentals with no hidden extras. Extras such as GPS, child seats, and boosters are available on request and will be added to the final price at the end of the booking process.
Hertz at Rome Fiumicino Airport is open every day from 07:00 until 23:59. To rent a car, each driver must present a full, valid, and original national driver's license held for a minimum of 2 years. If your license is not in a language used in your destination country, an International Driver's Permit (IDP) to accompany your national driver's license is highly recommended. Some rental companies and government agencies require that you present an IDP. It is the renter's responsibility to present both their IDP and Driver's License when picking up the vehicle. In most countries, the minimum age required to hire a vehicle is 25, and a young driver fee applies to drivers under the age of 25.
Hertz requires a credit card to rent a car at Rome Fiumicino Airport. The renter must present a personal credit card valid in the country of pick-up with enough funds to put a hold for a security deposit. Third-party credit cards are not accepted. The rental company will place a hold on the card for the security deposit and any additional local fees not covered in the prepaid voucher. When you return the rental car, it will be checked for damage or other defects. If no damage is found, the amount of the temporary hold on your credit card will be released.
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Hertz Rome Fiumicino Airport opening hours
Hertz has a service desk at the terminal at Rome Fiumicino Airport, where you can rent a car. The average wait time at the desk is approximately four minutes, and the cars are usually in very good condition. Customers have given Hertz Rome Fiumicino Airport a rating of 9.4 out of 10, with the staff receiving a rating of 10. Hertz's rental rates are comparable to those of other car rental companies at this location.
Hertz offers a range of rental options at Rome Fiumicino Airport, including small and medium-sized cars, convertibles, passenger vans, and electric cars. The company charges a deposit when you pick up the car, which can be paid with a credit card in the main driver's name. This deposit is typically refunded if no damage is found when the car is returned.
Hertz provides a grace period of 29 minutes for customers who are late for pick-up. Additionally, Hertz offers free cancellation with a full refund up to 48 hours before your pick-up time, unlimited mileage, collision damage waiver, theft protection, third-party liability, and road tax. The minimum rental age is 21 years, and a young driver fee applies to drivers under 25.
With a car rental from Hertz at Rome Fiumicino Airport, you can easily explore the city of Rome and its surrounding areas. The airport is conveniently located with access to the autostrada A91, European route 35 (E35), and other major roads. You can drive to nearby beaches like Ostia and Santa Marinella or visit other Italian cities such as Florence and Naples.
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Hertz Rome Fiumicino Airport rental process
Hertz has a service desk at the terminal at Rome Fiumicino Airport, also known as Leonardo da Vinci International Airport. The average wait time at the desk is approximately 4 minutes, and cars from Hertz are usually in very good condition.
The Hertz rental process at Rome Fiumicino Airport involves browsing their selection of cars online, reserving the one that suits your trip, and collecting it at the airport. Their fleet includes various models and categories, such as Toyotas, BMWs, Jeeps, specialty cars, electric cars, and environment-friendly options.
To rent a car from Hertz at Rome Fiumicino Airport, you generally need a credit card. A deposit is paid when you pick up the car, and it is subject to a temporary hold on your credit card to cover any damage or extra costs. This deposit amount will be released if no damage is found when the car is returned. Hertz offers optional add-ons, such as GPS, child seats, and boosters, which will be included in the final price at the end of the booking process.
Hertz at Rome Fiumicino Airport has a grace period of 29 minutes for customers who are late for their pickup. Free cancellation with a full refund is offered up to 48 hours before the pick-up time, and there is no maximum age limit for renters. However, a young driver fee applies to drivers under 25, and the minimum rental age is 21 years. Additionally, each driver must present a full, valid, and original national driver's license held for a minimum of 2 years, along with an International Driver's Permit if the license is not in a language used in Italy.
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Hertz Rome Fiumicino Airport optional add-ons
Hertz offers a convenient and cost-effective car rental service at Rome Fiumicino Airport, with prices starting from as little as $18 per day. The company provides a versatile lineup of vehicles, including SUVs, vans, and premium vehicles, ensuring that every traveller can find the perfect car to suit their needs.
Hertz's optional add-ons and services at Rome Fiumicino Airport include:
- Instant pickup service inside the terminal, helping you get on the road quickly.
- A range of 31 models across 12 categories, so you can choose the ideal vehicle for your trip.
- Competitive and transparent pricing, with no hidden fees.
- Various extras, such as car seats and booster seats for babies and toddlers, can be ordered for an additional cost. These must be paid for when you pick up the car.
- The option to rent a convertible, passenger van, or electric car. Passenger vans are available that seat 8 to 9 people.
- Free cancellation with a full refund up to 48 hours before your pick-up time.
- Unlimited mileage.
- Collision Damage Waiver with a deductible of €1300.
- Theft Protection and Third-Party Liability.
- Road tax.
- Free modifications.
Hertz also provides helpful information about driving in Rome and the surrounding areas. For example, they note that Rome has an excellent road network, and popular destinations such as the Colosseum and the Roman Forum are easily accessible via roads like SS2 and SS7. Additionally, Hertz mentions that the city of Florence is just a three-hour drive north via the E35, and the coastal town of Santa Marinella is a 90-minute journey northwest of the airport.
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