Ruth Haines
Firefly Car Rental is located inside the terminal at Malaga Airport (AGP). Firefly offers a range of vehicles for rent, including compact, economy, luxury, and convertible cars, with prices starting at $6/day. The company has received mixed reviews, with some customers praising the professionalism and friendliness of the staff, while others have complained about hidden charges and poor communication regarding extra fees. Firefly provides seamless airport terminal pickup services, making it a convenient option for travellers arriving at Malaga Airport.
| Characteristics | Values |
|---|---|
| Address | Málaga Airport in Terminal, Malaga, 29004 |
| Phone Number | +34 952 244 942 / +34 667 861 757 |
| Opening Hours | 01:00 - 00:59 |
| Age Requirements | 21-24 years (young driver), 25-69 years, 70-99 years (senior driver) |
| Payment Methods | Debit card, cash |
| Available Vehicles | 14 different types, 28 manufacturers, 8 vehicle groups |
| Vehicle Features | Air conditioning, manual/automatic transmission, 3/5 doors, 4, 5, and 7 passenger capacities, luggage capacity for 1-4 pieces |
| Additional Services | Additional drivers, breakdown assistance, unlimited mileage, Collision Damage Waiver (CDW), Theft Protection, Third-Party Liability (TPL), airport surcharge |
| Travel Restrictions | Cars can be taken into Portugal, Gibraltar, France, and Andorra with additional cover |
| Customer Reviews | 7/10 |
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What You'll Learn
Firefly car rental at Malaga Airport
Firefly Car Rental is located in the terminal at Malaga Airport (AGP), Spain. The company offers a seamless airport terminal pickup service, making the experience comfortable and efficient for customers from the moment they arrive. Firefly offers a diverse fleet with 33 models across 11 groups, including Economy, Luxury, and Convertible cars, ensuring the perfect vehicle for every traveller's needs.
Firefly has 14 different types of vehicles from 28 manufacturers available to hire at Malaga Airport, including 2 automatic cars and 7 manual transmission cars. They offer 9 vehicles with air conditioning and vehicles with 3 or 5 doors. Firefly has vehicles with luggage carrying capacity for 1, 2, 3, or 4 pieces of luggage.
Additional drivers can be added to the rental agreement, provided they meet the same requirements as the main driver and are present at the time of pick-up. A daily additional fee is applied for this service, starting from 7.95 EUR. Firefly offers unlimited mileage, meaning no additional charges for extra kilometres.
Firefly has received mixed reviews from customers at Malaga Airport. Some customers have praised the company for its professional and friendly service, while others have complained about hidden charges and poor communication regarding additional fees. Firefly has an average rating of 7/10 on DiscoverCars.com.
When dropping off a rental car to Firefly at Malaga Airport, customers should remove their personal possessions from the vehicle before dropping off the key. Firefly's check-in booth is located in the terminal car park on floor +1. There is a grace period of 29 minutes for returning vehicles. If customers take longer than 29 minutes after their designated return time, they will be charged for an additional day of rental.
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Firefly car rental prices
Firefly Car Rental is a convenient and affordable option for travellers arriving at Malaga Airport. The company offers competitive rates and a wide range of vehicles to suit different needs and preferences.
When it comes to pricing, Firefly aims to provide value for money. Their rates are generally very competitive, especially when compared to some of the larger, more established car rental companies. The exact price will depend on a few factors, including the type of car you choose, the duration of your rental, and any optional extras you may wish to include.
Firefly typically offers a selection of compact, economy, and full-size cars, as well as minivans and SUVs. The daily rate for a compact car, such as a Fiat 500, starts at around €25-30, while a larger vehicle, like a Volkswagen Golf, might cost €40-50 per day. These prices are generally all-inclusive, covering mandatory fees like airport fees and vehicle licensing fees.
To get an accurate quote for your specific rental needs, it is recommended to use the booking form on the Firefly website or to contact their team directly. They can provide you with a detailed breakdown of the costs, including any potential discounts or promotions that may be available. It is also worth considering any optional extras you may require, such as additional drivers, GPS navigation systems, or child seats, as these will incur extra charges.
Firefly Car Rental at Malaga Airport provides a cost-effective and reliable service. With a variety of vehicles to choose from and competitive pricing, it is an excellent option for those looking for a hassle-free car rental experience. To locate Firefly at Malaga Airport, simply follow the car rental signs after baggage claim, and you will find their desk in the arrivals hall.
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Firefly car rental reviews
Firefly car rental at Malaga Airport offers a seamless airport terminal pickup service, with rental prices starting at just $6 per day for compact cars like the Seat Leon or Seat Arona. Firefly offers a diverse fleet with 33 models across 11 groups, including economy, luxury, and convertible cars. Average Firefly rent-a-car prices are around $44 per day and $236 per week, with rates fluctuating from $6 to $112 per day and between $30 to $596 per week in Malaga. Firefly also offers unlimited mileage, meaning you can drive as much as you want without additional charges for extra kilometres.
Firefly Car Rental has received mixed reviews online. On Yelp, the company has an average rating of 1.9 out of 5 stars from 359 reviews, indicating that most customers are generally dissatisfied. Several negative reviews mention issues with unexpected charges, such as additional insurance fees when presenting a debit card, charges for damages not covered by insurance, and multiple unauthorized credit card charges. Some reviewers also warn of mis-selling and misrepresentation practices, with one reviewer stating that they were charged a higher amount than initially quoted.
However, there are also positive reviews, with some customers finding Firefly's prices good and appreciating that they don't pressure customers into buying their insurance. Firefly also allows customers to rent a car using a debit card, as long as it is issued in the customer's name and has sufficient funds for a hold deposit. Additionally, Firefly cars can be taken into Portugal, Gibraltar, France, and Andorra with the purchase of additional cover, which some customers may find convenient.
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Firefly car rental insurance and waivers
Firefly Car Rental at Malaga Airport has received mixed reviews for its insurance and waivers. Some customers have complained about unexpected charges and poor communication regarding insurance requirements. For example, some reviewers mention being charged for extra insurance despite declining it, while others report feeling pressured to purchase Firefly's insurance at a high rate. There are also complaints about additional fees, such as an administration fee for reporting speeding violations to the police.
On the other hand, some customers have praised the company for its convenient location inside the terminal and its good staff ratings. Firefly Car Rental Malaga Airport offers various insurance options, including a Collision Damage Waiver with an excess of EUR 1000-1600 and Theft Insurance with an excess of EUR 1000-1600. They also provide the option to rent a car with zero excess, which means you won't have to pay any additional fees if the car is damaged or stolen. Additionally, Firefly accepts various payment methods, including credit cards, debit cards, and cryptocurrencies such as Bitcoin, Ethereum, and Bitcoin Cash.
It's important to note that the rental car company will place a temporary hold on your credit card for the deposit amount to cover any potential damage or extra costs. This hold will be released if the car is returned without any issues. Firefly also offers deductible cover, which is a cheaper alternative to zero excess. When booking a car rental, it's always advisable to carefully review the rental conditions, including insurance and waiver options, to avoid unexpected charges and understand your responsibilities as a renter.
Firefly Car Rental has a minimum rental age of 25, with no maximum age limit. However, a senior driver fee applies to drivers over 70. Additionally, the company requires a valid driver's license held for at least one year and may ask for an International Driving Permit for translation if the original license is not in English. It's important to have a credit card in the main driver's name to pay the deposit, and Firefly does not accept Apple Pay for the final deposit.
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Firefly car rental drop-off
When returning your Firefly rental car at Malaga Airport, there are a few important things to keep in mind to ensure a smooth drop-off process. Firstly, make sure you are aware of the designated return time and give yourself plenty of time to get to the drop-off location. There is a grace period of 29 minutes, which means that if you return the car within this time frame after your designated return time, you won't incur any additional charges. However, if you exceed the grace period, you will be charged for an extra day of rental.
When you arrive at Malaga Airport, follow the signs to the car rental counters after collecting your baggage. The Firefly counter is located inside the terminal, in front of the baggage collection belts, next to Hertz's counter. If you are not arriving by plane, proceed to the Firefly check-in booth in the terminal car park on floor +1. It is important to note that the desk at the car park closes at 9:00 pm, so if you have booked a late-night collection, ensure you contact the local desk beforehand to arrange an alternative pick-up.
During the drop-off process, Firefly may require an inspection of the vehicle, especially if you did not take their full insurance. This can lengthen the return process, so it is advisable to leave yourself ample time. It is also recommended to refuel the car before returning it and to check for any existing damages to avoid potential disputes. Additionally, if you did not purchase Firefly's insurance, be prepared to join the queue for customers picking up cars, which can take significantly longer than the drop-off process alone.
To avoid any unexpected charges, thoroughly review your rental contract before leaving the rental desk, and clarify any unclear points. Understand the terms and conditions, including any additional fees or charges that may apply, such as the airport fee for optional extras. Also, be aware of any restrictions on driving the rental car outside of Spain Mainland, as this may result in a breach of contract and void any coverages.
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Frequently asked questions
The Firefly desk is located inside the airport terminal.
The minimum rental age is 25 years. Firefly also caters to young drivers between 21 and 24 years of age, and senior drivers between 70 and 99 years of age, for an additional daily fee.
Firefly accepts both debit and credit cards. If using a debit card, ensure it is issued in your name, and you have sufficient funds for a hold deposit.
Firefly offers a seamless return process. You can contact Firefly directly for instructions on how and where to return your rental car. Make sure to remove your personal belongings before dropping off the keys. There is a grace period of 29 minutes for returns.
