Ruth Haines
Indianapolis International Airport (IND) has been named the Best Airport in North America for six years in a row. The airport has focused on providing superior customer service, including expedited customs processing for travellers. In 2018, U.S. Customs and Border Protection and the Indianapolis Airport Authority introduced two Global Entry kiosks to speed up customs processing for low-risk, pre-approved international travellers. These kiosks were installed inside the airport terminal, reflecting the airport's commitment to service excellence and convenience for passengers.
| Characteristics | Values |
|---|---|
| Airport Name | Indianapolis International Airport |
| Airport Code | IND |
| Address | 1945 South Banner Avenue Indianapolis, IN 46241 United States |
| Phone Number | +1 317-241-9780 |
| Office Hours | Monday to Friday: 8:00-16:00 CST |
| Customs | U.S. Customs and Border Protection |
| Customs Process | Global Entry kiosks for expedited processing |
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What You'll Learn
- Indianapolis International Airport customs is managed by US Customs and Border Protection
- Global Entry kiosks expedite customs processing for pre-approved, low-risk travellers
- Customs processing at the airport saves time for international travellers
- Travellers can apply for Global Entry online through the Trusted Traveller Program
- Global Entry members may be selected for further examination when entering the US
Indianapolis International Airport customs is managed by US Customs and Border Protection
The Indianapolis International Airport customs process has recently been improved with the introduction of Global Entry kiosks, which expedite the customs process for low-risk, pre-approved international travelers. These kiosks reduce wait times and enhance the overall airport experience for travelers. The kiosks were introduced in 2018, just in time for the airport's inaugural nonstop transatlantic flight to Paris.
The Global Entry program offers expedited CBP clearance for pre-approved, low-risk travelers upon arrival in the United States. While the program aims to speed up the customs process, members may still be selected for further examination when entering the country. Any violation of the program's terms and conditions can result in enforcement action and the loss of membership privileges.
The CBP Port Director for Indianapolis, James Moore, has expressed excitement about the implementation of the Global Entry kiosks, stating that they not only benefit travelers but also positively impact the local business community. The kiosks reflect the airport's focus on providing superior customer service and enhancing the overall impression of the airport.
The Indianapolis International Airport customs process, managed by US Customs and Border Protection, continues to evolve to meet the needs of travelers and ensure a secure and efficient entry into the country.
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Global Entry kiosks expedite customs processing for pre-approved, low-risk travellers
Indianapolis International Airport (IND) has launched Global Entry kiosks to expedite customs processing for pre-approved, low-risk travellers arriving from international destinations. This initiative by the Indianapolis Airport Authority and the U.S. Customs and Border Protection aims to enhance the airport's reputation for superior customer service.
The Global Entry kiosks reduce wait times and benefit travellers and the local business community. The kiosks are designed to speed up customs processing, allowing pre-approved, low-risk travellers to move through customs more quickly. This is especially advantageous for frequent international or business travellers, who can now spend less time in customs and more time enjoying their destination.
Global Entry is a U.S. Customs and Border Protection (CBP) Trusted Traveler Program that enables expedited clearance for pre-approved, low-risk travellers upon their arrival in the United States. The program is available at major U.S. airports and is ideal for those who frequently travel internationally or for business purposes. Travellers who take fewer international flights can consider enrolling in the TSA PreCheck program or using the free Mobile Passport Control app to reduce wait times.
To enrol in Global Entry, applicants must complete an online application through the Trusted Traveler Program and pay a non-refundable $100 application fee. The membership is valid for five years, and applicants undergo a background check to ensure they meet the low-risk criteria. It is important to note that members may still be selected for further examination when entering the United States, and any violation of the program's terms and conditions will result in enforcement action and loss of membership privileges.
The Global Entry kiosks at Indianapolis International Airport are a testament to the airport's commitment to providing a superior customer experience. By expediting customs processing, the kiosks not only save valuable time for travellers but also reflect positively on their overall impression of the airport. This initiative sets a precedent for other airports aiming to offer efficient and convenient services to their customers.
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Customs processing at the airport saves time for international travellers
Customs processing at airports can save time for international travellers, and this is a priority for many airports and border agencies. For example, at Indianapolis International Airport, two Global Entry kiosks have been introduced to speed up customs processing for low-risk, pre-approved international travellers. This is a common initiative, with Fort Lauderdale, Phoenix, Miami, and Philadelphia airports also offering expedited services.
The kiosks at Indianapolis International Airport were introduced in 2018, ahead of the airport's inaugural non-stop transatlantic flight to Paris. The kiosks allow eligible travellers to move through customs more quickly, saving valuable time. This service is particularly beneficial for travellers entering the United States, as it expedites CBP (Customs and Border Protection) processing.
Indianapolis International Airport has been named the Best Airport in North America for six consecutive years, and this is partly due to its focus on providing superior customer service. By introducing the Global Entry kiosks, the airport has improved the overall customer experience, making travel more convenient and efficient for passengers.
Additionally, the use of technology, such as automated border control or "e-gates," can significantly reduce wait times for passport control. These e-gates use facial recognition technology to match a passenger's face to their passport photo, streamlining the entry process.
Other strategies travellers can employ to save time during customs processing include enrolling in programmes like Global Entry or using the Mobile Passport app. Travelling with only carry-on luggage can also expedite the process, as waiting for checked luggage can add significant time. Furthermore, researching the arrival airport beforehand can help identify any available fast-track or VIP services that can be pre-booked to shorten wait times.
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Travellers can apply for Global Entry online through the Trusted Traveller Program
Indianapolis International Airport (IND) has introduced Global Entry kiosks to expedite customs processing for passengers arriving from international destinations. These kiosks aim to reduce wait times for low-risk, pre-approved international travellers. Travellers can apply for Global Entry online through the Trusted Traveller Program, which offers modified screening and facilitates legitimate trade and travel at air, land, and sea borders.
The Global Entry program, administered by U.S. Customs and Border Protection (CBP), provides expedited clearance for pre-approved, low-risk travellers entering the United States. The program is ideal for frequent international or business travellers, offering a more seamless customs experience. The application fee is $120 for a five-year membership, and all applicants undergo a background check. Minors can enrol for free if their parent or legal guardian is an enrolled member or has applied for the program.
To apply for Global Entry, travellers can visit the Trusted Traveller Program website and submit their applications online. The application process includes a background check, which typically takes two weeks but can take longer depending on criminal history. After conditional approval, applicants schedule an interview through their Trusted Traveller Program account. The interview can be completed at an enrolment centre or upon arrival in the U.S. at certain locations.
It is important to note that Global Entry members may still be selected for further examination when entering the United States. Any violation of the program's terms and conditions will result in enforcement action and the loss of membership privileges. The program is designed to enhance security and efficiency during screenings, benefiting travellers and the local business community.
By offering Global Entry, Indianapolis International Airport demonstrates its commitment to providing superior customer service and improving the overall travel experience for its passengers. This initiative aligns with their focus on customer satisfaction and their recognition as the Best Airport in North America for six consecutive years.
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Global Entry members may be selected for further examination when entering the US
The Indianapolis International Airport (IND) has launched two Global Entry kiosks to expedite customs processing for low-risk, pre-approved international travellers. The kiosks are located inside the airport terminal. Global Entry is a U.S. Customs and Border Protection (CBP) Trusted Traveller Program that allows expedited clearance for pre-approved, low-risk travellers upon arrival in the United States.
While the goal of Global Entry is to speed travellers through the customs process, members may still be selected for further examination when entering the United States. Any violation of the program's terms and conditions will result in appropriate enforcement action and termination of the traveller's membership privileges.
To enrol in Global Entry, applicants must complete an application through the Trusted Traveller Program website and pay a non-refundable $100 or $120 per person application fee. Minors are free with a parent already in or applying for Global Entry. Applicants must also undergo a background check, which can take up to 12 months or longer depending on criminal history.
Upon landing in an international terminal, Global Entry applicants can follow the signage to CBP officers who can complete their interviews during their admissibility inspection. U.S. citizens enrolled in Global Entry may use the Smartgate system when entering Australia and New Zealand without registration. They may also apply for expedited entry programs in other countries, such as the Dutch Privium program, the Korean SES program, and Germany's EasyPASS.
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Frequently asked questions
Customs at the Indianapolis International Airport (IND) is managed by the U.S. Customs and Border Protection.
The Indianapolis airport has introduced Global Entry kiosks to expedite customs processing for low-risk, pre-approved international travellers.
Global Entry allows expedited CBP clearance for pre-approved, low-risk travellers upon arrival in the United States. The program is valid for five years and has a \$100 application fee.
Applications for the Global Entry program must be completed and submitted online through the Trusted Traveler Program. Once your application is reviewed, you will be contacted to schedule an interview at one of the Global Entry Enrollment Centres.
The Global Entry program reduces wait times and offers expedited screening through domestic airport security checkpoints. Members can keep their shoes, light outerwear, and belts on, and they don't have to remove laptops from their carrying cases.
