Ruth Haines
Honolulu Airport, officially known as the Daniel K. Inouye International Airport, is a designated U.S. Port of Entry, where U.S. federal agencies provide inspection services for international passengers. Customs and Border Protection (CBP) has introduced Simplified Arrival, a system that uses facial biometrics to secure and streamline travel. This system replaces Automated Passport Control (APC) Kiosks, enhancing the customer experience by providing a secure, efficient, and touchless arrival process.
| Characteristics | Values |
|---|---|
| Name of the Airport | Daniel K. Inouye International Airport |
| Address | 300 Rodgers Boulevard Honolulu, HI 96819 |
| Phone Number | (808) 836-6411 |
| Customs | U.S. Customs and Border Protection |
| Passport Control | Mobile Passport Control |
| Inspection Process | Simplified Arrival |
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What You'll Learn
Simplified Arrival
The Simplified Arrival Program has been introduced at the Daniel K. Inouye International Airport (HNL) in Honolulu, Hawaii, by the U.S. Customs and Border Protection (CBP). The program is an enhanced international arrival process that uses facial biometrics to automate manual document checks required for entry into the United States.
The Simplified Arrival system replaces the previous Automated Passport Control (APC) Kiosks, which were introduced at HNL in February 2016. The new system uses one of the industry's highest-ranked facial comparison algorithms, as assessed by the National Institute of Standards and Technology. This algorithm is paired with trained CBP officers who are skilled at verifying the authenticity of travel documents.
Upon arrival at HNL on an international flight, travellers will pause for a photo at the primary inspection point. The CBP's biometric facial comparison process will compare this new photo to a gallery of high-quality images that the traveller has previously provided to the government, such as passport and visa photos. This process provides a secure, efficient, and touchless arrival procedure, enhancing the customer experience.
If a traveller cannot be matched to a photo on record using Simplified Arrival, they will proceed through the traditional inspection process, consistent with existing requirements for entry into the United States. Travellers may also opt out of the biometric process and choose to have their identity confirmed manually. All travellers, regardless of participation in the facial biometric process, need to carry a passport for international travel.
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Facial recognition technology
Honolulu's Daniel K. Inouye International Airport (HNL) has introduced Simplified Arrival, a system that uses facial recognition technology to streamline the customs process for travellers. The technology is used in conjunction with temperature screening cameras to help monitor and track arriving passengers.
Here's how it works: when travellers arrive at HNL on international flights, they pause for a photo at the primary inspection point. The Simplified Arrival system then uses a facial comparison algorithm to match the new photo of the traveller to a gallery of high-quality images that the traveller has previously provided to the government, such as passport photos. This touchless arrival process enhances security and improves the customer experience by providing a secure, efficient, and streamlined service.
While the use of facial recognition technology in airports has faced some backlash from groups like the American Civil Liberties Union, Hawaii has pushed forward with its plans to install the technology at five of its airports. The state's governor, David Ige, has emphasised that the technology will only be used within the airport to identify individuals with high temperatures and conduct more comprehensive health screenings.
The implementation of Simplified Arrival at HNL is part of a broader effort by CBP (U.S. Customs and Border Protection) to secure and streamline travel through facial biometrics. To date, more than 70 million travellers have participated in the biometric facial comparison process at various ports of entry. CBP has leveraged facial biometrics to prevent the illegal entry of imposters into the United States, enhancing border security and protecting the nation's interests.
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Mobile Passport Control
MPC allows travellers to submit their travel details and answer CBP inspection questions electronically via the MPC app on their mobile devices. This can be done either from their mode of transport or upon arrival at a port of entry. Travellers can download the MPC app for Apple or Android devices, scan their passports, and take a self-photo. The passport information will be saved in the app for future use. By submitting travel details and answering questions in advance through the app, travellers can speed up their interaction with the CBP officer when they arrive.
At Daniel K. Inouye International Airport (HNL) in Honolulu, Hawaii, MPC has been successfully implemented, enhancing security and facilitating a smoother entry process for travellers. The Hawaii Department of Transportation (HDOT) has collaborated with CBP to introduce MPC at HNL, replacing the previous Automated Passport Control (APC) Kiosks. This implementation is part of CBP's Simplified Arrival program, which pairs a highly-ranked facial comparison algorithm with trained CBP officers skilled in verifying the authenticity of travel documents.
The use of MPC at HNL offers several benefits, including expediting the entry process, enhancing security, and improving the overall customer experience. It is especially advantageous for parents travelling with children or groups of family and friends who wish to stay together during the customs process. By using MPC, travellers can take advantage of an expedited process without needing to qualify for a Trusted Traveler Program.
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Customs wait times
The customs wait times at Honolulu Airport are computed using historical flight records, TSA staffing timetables, and other data evaluation techniques. The TSA advises passengers to arrive at the airport well before their planned flight departure time to account for potential delays. Peak periods occur in the morning and around holidays, so arriving early can help reduce waiting times.
To check the estimated wait times at HNL, you can visit the airport's official website or use third-party services like the HNL Average Checkpoint Times widget, which allows you to select your arrival time to see the estimated wait. These estimates may vary due to unforeseen incidents, and actual wait times can be influenced by factors such as individual queues and the time of day.
To expedite your security clearance and shorten wait times, consider enrolling in TSA PreCheck or CLEAR+. These services offer dedicated lanes with wait times typically under five minutes. Additionally, CLEAR+ provides faster security clearance across all terminals.
Upon arrival at HNL on an international flight, passengers will encounter the Simplified Arrival system introduced by U.S. Customs and Border Protection. This system utilizes a biometric facial comparison process, where a photo taken at the primary inspection point is compared to government records, enhancing security and streamlining the arrival process.
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$27.99 $47.99
Global Entry Enrollment
The Customs area at Honolulu's Daniel K. Inouye International Airport (HNL) has introduced a Simplified Arrival system, which uses advanced biometric facial comparison technology to streamline the border control process.
The Global Entry Program allows for expedited clearance of pre-approved, low-risk travellers. Participants can skip the regular queue and use designated kiosks when entering the United States. To enrol in the Global Entry Program, you must first complete an application and then schedule an interview at a Global Entry Enrollment Centre.
The Honolulu Enrollment Centre is located on the second floor of the Daniel K. Inouye International Airport Main Terminal. To get there, take the escalator to the second floor, next to the group arrival area, and look for the Global Entry signs on the right.
For your interview, you will need to bring a passport and one additional form of government-issued photo identification, such as a driver's license. You will also need to provide documents that prove your current residence, such as a utility bill or lease agreement.
There can be long wait times for interview appointments, but services are available that monitor these slots and can notify you when one opens up, allowing you to book sooner.
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Frequently asked questions
Customs in the Honolulu airport, also known as the Daniel K. Inouye International Airport, is located at 300 Rodgers Boulevard, Honolulu, Hawaii.
The Honolulu airport has implemented Mobile Passport Control (MPC), which allows eligible travelers to expedite their entry into the United States using a mobile application. MPC allows travelers to submit their passport and customs declaration information via their smartphone or tablet before arriving at the customs checkpoint, reducing wait times and increasing processing efficiency.
Wait times may vary depending on the volume of international arrivals. On average, the Honolulu airport saw 7,000 international arrivals per day before the pandemic, but now receives about 300 per day. The implementation of MPC and Simplified Arrival, which uses facial recognition technology, helps to streamline the customs process and enhance the passenger experience.
Business hours for customs may vary, and the office may be closed on certain holidays. It is recommended to check the official website or contact the customs office directly for the most up-to-date information.
Yes, you may have the opportunity to interview for Global Entry when you return from your next international trip. Alternatively, you can schedule an appointment at a Global Entry Enrollment Center or enroll upon arrival.
