Ruth Haines
Centauro is a Spanish car rental firm with an office at Malaga Airport. It is located off the airport site, so customers need to take a shuttle bus to reach their offices. Centauro offers a range of rental cars at varying prices, with compact cars being the most popular. The company has received positive reviews for its staff and car conditions.
| Characteristics | Values |
|---|---|
| Location | Close to the airport, but not in the terminal building |
| Shuttle service | Yes, every 10-15 minutes |
| Office hours | 7:00-23:00 |
| Contact number | +34 952 177 450 |
| Address | Avda. García Morato, nº 14-16 |
| Deposit | Required, unless premium booking |
| Payment methods | Credit card, debit card (MasterCard or VISA only) |
| Additional accessories | Car seats for babies, toddlers, and booster seats |
| Price | From $8 per day |
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What You'll Learn
Centauro Malaga Airport location
Centauro is a Spanish car rental firm with an office near Malaga Airport. The company offers a shuttle service from the airport to its offices, which are located just up the road. The shuttle bus comes every 10 to 15 minutes and takes less than 5 minutes to reach the office.
Centauro's Malaga Airport location offers a range of rental cars at competitive prices. The company's vehicles are usually in very good condition, and customers have praised the staff for their helpfulness. The office is open from 7:00 to 23:00, making it convenient for early or late flights.
The Centauro Malaga Airport location offers various extras, such as car seats for babies, toddlers, and booster seats. These accessories must be paid for when you pick up the car. Prices for rental cars vary, with higher prices during the high season and lower prices during the low season.
The Centauro Malaga Airport office has received positive reviews, with an average rating of 8.1 out of 10, placing it 7th out of 33 car rental companies at Malaga Airport. Customers have praised the staff and the quality of the rental cars. Overall, Centauro Malaga Airport is a good choice for car rental at Malaga Airport, offering convenience, competitive prices, and quality service.
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Centauro car rental prices
Centauro is a Spanish car rental company with offices in the main tourist destinations of Southern Europe and the Mediterranean coast. The company has been in operation for over 50 years and has a fleet of vehicles that is renewed every season. Centauro offers a range of vehicles to cater to different needs, from business trips to family vacations.
When it comes to Malaga Airport car hire, Centauro is a great choice as they are based very close to the airport and offer a shuttle service to their offices. Their rates are generally lower than average, and customers have given them excellent ratings for their staff and car conditions.
The prices of rental cars from Centauro Malaga Airport can vary frequently and are influenced by factors such as the season, with high season prices often being much higher than low season rates. The type of car chosen also affects the price, with compact cars being a popular and affordable option, averaging $28 per day. It is possible to find rental car deals as low as $8 per day, while prices can go up to $113 per day.
To get the best price, it is recommended to book your reservation as far in advance as possible. Centauro offers an all-inclusive package called Centauro Premium, which includes full cover with no excess, an additional driver, unlimited mileage, fast pick-up options, and 24-hour customer service and roadside assistance. The company also provides various extras, such as baby and toddler car seats, which must be paid for when picking up the car.
It is important to note that Centauro generally requires a credit card to rent a car, and a deposit is paid when picking up the vehicle. This deposit is held temporarily on the credit card, and if no damage is found upon returning the car, the amount is released.
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Centauro car quality and customer service
Centauro Rent a Car is a Spanish car rental firm with an office at Malaga Airport. The company is located off-site, and customers can take a shuttle bus to their offices. Centauro offers a range of rental cars at varying price points, with compact cars being a popular choice among drivers.
Centauro's Quality Control Policy outlines its commitment to providing a high quality of service and ensuring the best customer experience. The company aims to adapt to client needs and continuously improve its processes and services. Centauro's customers have given the company an average rating of 8.1, with staff receiving an average rating of 9. Customers have praised Centauro's efficient and friendly service, with one customer describing their experience as "flawless".
However, some customers have expressed concerns about additional charges for damages and issues with the refund process. There have also been reports of discrepancies between the booked and received cars, with some customers feeling that they were unfairly charged for pre-existing issues. In some cases, customers have felt that Centauro's return process was designed to "intimidate and extract money".
Centauro has responded to some of these reviews, apologising for the inconvenience and requesting booking references to investigate the issues further. The company's management system is based on the requirements of the ISO 9001 standard, with a focus on continuous improvement and adapting to client needs. Centauro's quality policy extends to all employees and partners, emphasising the importance of training and motivation to improve processes and services.
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Centauro car rental process
Centauro is a Spanish car rental firm with offices in the main tourist destinations of Southern Europe and the Mediterranean coast, including Spain, Portugal, Italy, Greece, and their respective islands. The company has been in business for over 50 years and has a fleet of vehicles that is renewed every season. Centauro offers a range of vehicles to cater to different needs, from business trips to family vacations.
Location at Malaga Airport
Centauro does not have a service desk at the terminal of Malaga Airport. However, they are located very close to the airport, and customers can avail of their free shuttle service to get to their offices.
Rental Process
Centauro offers an efficient and relatively inexpensive car rental service. While their website does not provide specific details about the rental process, reviews from customers offer insight into what one can expect.
Booking
It is recommended to book your rental car as far in advance as possible to get the best price and ensure the availability of your preferred vehicle. You can book directly on the Centauro website, where you can also add extras such as baby or toddler car seats and booster seats. These accessories must be paid for when you pick up the car.
Payment
Payment methods accepted by Centauro include credit cards and, in some cases, debit cards. A deposit is usually required when you pick up the car, which will be held temporarily on your card. The amount of the deposit may vary, with some customers reporting amounts as low as £15 and others as high as £1248.
Insurance and Deductibles
Centauro offers different insurance options, including zero excess and deductible cover. While some customers have praised the company for its flexible and worry-free rental options, others have complained about aggressive sales tactics and expensive insurance costs. It is worth noting that Centauro has responded to some of these complaints, expressing concern for the inconvenience caused and directing customers to their customer service department.
Vehicle Collection
Centauro offers a quick vehicle collection process, allowing customers to check in for their booking via their mobile phones. Upon arrival, customers can expect to receive the vehicle within the group they booked, although the specific model may vary based on availability.
Vehicle Return
Customers can return the vehicle to any Centauro office, provided they advise the company at the time of booking. Additional charges may apply for this service, and it is not available for all vehicle groups or locations. When returning the car, it will be inspected for damage or defects. If any issues are found, additional charges may be deducted from the customer's deposit or credit card.
Cancellation
Centauro allows customers to modify or cancel their reservations without any charges, fees, or penalties up to 24 hours before pick-up. Customers can choose to receive a refund or a coupon for future rentals.
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Centauro car rental extras
Centauro is a Spanish car rental company with an office near Malaga Airport. While Centauro does not have a service desk at the terminal, it does offer a shuttle service to its offices.
When renting a car from Centauro at Malaga Airport, you can order various extras, including car and booster seats for babies, toddlers, and children. You can add these accessories when making your reservation, and you will need to pay for them when you pick up the car.
In addition to the cost of the rental, you will also need to pay a deposit, which is typically paid via credit card. The deposit amount will be held temporarily on your card, allowing the rental company to reclaim any costs for damage or other extra charges. If no damage is found when you return the car, the held amount will be released.
You can also rent a car with zero deductible from Centauro, which means only a small deposit or no deposit at all will be held on your credit card. Additionally, Centauro offers cross-border cover for an additional fee if you plan to travel to specific neighbouring countries.
It is important to note that Centauro has been accused of charging customers for damages and employing intimidating return tactics. Some customers have also reported issues with unexpected charges and difficulties obtaining refunds.
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Frequently asked questions
Yes, you generally need a credit card in the main driver's name to rent a car from Centauro Malaga Airport.
No, Centauro does not have a service desk at the terminal at Malaga Airport. However, they are based very close to the airport and run a shuttle service to their office.
The prices of rental cars vary frequently. During the high season, prices are often much higher than during the low season. You might be able to find rental car deals as low as $8 per day, which is a 93% difference from the highest price per day at $113. On average, a hire car from Centauro at Malaga airport costs $25 per day.
