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Avis offers car rental services at Miami International Airport (MIA), which is Miami's only commercial airport. The company has locations across the city, with great rates on SUVs, convertibles, Jeeps, and more. The closest Avis rental location to Miami Airport is at 3900 Nw 25th Street, Ste 402, with a telephone number of +1 305 876 1800.
Avis at Miami Airport has received mixed reviews. Some customers have praised the company for its friendly and knowledgeable staff, as well as its free upgrades and smooth pickup services. However, others have complained about long lines, slow service, and unexpected charges.
| Characteristics | Values |
|---|---|
| Location | Miami International Airport |
| Address | 3900 Nw 25th Street, Ste 402, Miami |
| Phone Number | +1 305 876 1800 |
| Vehicle Types | Economy, Compact, Standard, Full-size, Minivan, Full-size SUV, Luxury, Convertible, SUVs, Jeeps |
| Services | Free pick-up service, GPS navigation system, Satellite radio, E-Toll, Baby seat, Child seat, Booster seat, Wi-Fi |
| Policies | Free cancellation with a full refund up to 48 hours before pick-up time, Unlimited mileage, Collision Damage Waiver, Theft Protection, Third Party Liability, Free modifications |
| Reviews | 7/10 |
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What You'll Learn
Avis car rental location at Miami Airport
Avis Car Rental at Miami Airport
Avis offers car rental services at Miami International Airport (MIA), which is Miami's only commercial airport. The airport is located in Miami, not Miami Beach, which is 12 miles away.
Location
The Avis counter at Miami Airport is located on Level 4 of the Rental Car Center. The MIA Mover will transport you to this location from the baggage claim area. The rental cars themselves are located on Level 2 of the Rental Car Center.
Pick-up Service
Avis offers a free pick-up service, but you must call the rental location at least 24 hours before your desired rental time to arrange this. You will need to provide the precise address, exact time of pick-up, and a phone number. An off-airport location cannot pick you up if there is an airport location available.
Rental Options
Avis offers a variety of rental options at Miami Airport, including compact cars, minivans, SUVs, and luxury vehicles. You can also add on a GPS navigation system and satellite radio.
Reviews
Reviews for Avis at Miami Airport are mixed. Some customers have praised the helpfulness of the staff, while others have complained about long wait times and issues with billing and car cleanliness. It is recommended that renters carefully review their contracts to avoid any unexpected charges.
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Reviews of the service
Avis Car Rental at Miami International Airport has received mixed reviews. Some customers have praised the company for its convenient location and variety of rental options, including SUVs, convertibles, Jeeps, and luxury vehicles. The option to add a GPS navigation system and satellite radio to any rental vehicle has also been appreciated.
However, several reviews highlight issues with long waiting times, understaffing, and poor customer service. Some customers have complained about unexpected charges, issues with billing, and a lack of transparency regarding toll road expenses and fuel policies.
One customer shared a particularly distressing experience, where they received inadequate assistance during a medical emergency on-site, calling it "inhumane treatment."
Another customer expressed outrage over being accused of damaging their rental car's windshield, which they denied, and referred to the incident as a "scam."
On a positive note, a few reviews commend specific Avis employees, like LaToya, for going above and beyond to accommodate their needs and ensure a satisfactory experience.
Overall, while Avis at Miami Airport offers a wide range of rental options, customers have reported inconsistencies in the quality of service, creating a polarizing experience for travellers.
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Pick-up and drop-off instructions
To use the free pick-up service, call the rental location directly using the phone number on your reservation confirmation. You must make arrangements for pick-up at least 24 hours before your desired rental time. When you call, provide the precise address, the exact time of pick-up, and a phone number where you can be reached. Note that an off-airport Avis location cannot pick you up at an airport that has an Avis location. In this case, you must either rent your car at the airport location or provide your own transportation to the off-airport location.
If you are an airline passenger, follow the signs to the baggage claim area. Exit the concourse level and take an elevator to the third level moving walkway, which connects to the MIA Mover. The MIA Mover will take you to the Rental Car Center on level 4, where the counters are located. The Avis counter is to the right after you get off the tram.
If you are driving a car, it will be located on Level 2 of the Rental Car Center. If you are a local renter, go to Level 4 of the Rental Car Center. If you are a walk-up renter, follow the airport signs for Rental Car Return on Level 2 and proceed to the rental counter located on Level 4.
Note that the walk time from the arrival area to the tram could be as long as 15 minutes, and the MIA Mover ride is about 4 minutes.
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Types of cars available to rent
Miami International Airport is the only commercial airport in Miami, and it has an Avis car rental service. There are also a few smaller airports in the city, like Miami Executive Airport and Miami-Opa Locka Executive Airport, but these are for chartered private flights. Fort Lauderdale/Hollywood International Airport is also an option for those looking to rent a car with Avis, as it is not far from Miami.
Avis offers a variety of cars for rent at Miami International Airport, including SUVs, muscle cars, luxury sedans, minivans, and convertibles. If you're looking for something more practical, sedans are a good option. On the other hand, if you're staying in Miami for several weeks, you can take advantage of great rates on long-term car rentals, which allow you to swap out your vehicle for another model at any time.
For those looking to enjoy the Florida sunshine, renting a convertible like the Ford Mustang is a perfect choice. You can cruise with the top down to destinations like Key Largo, Key West, and Virginia Key Beach Park, where you can visit the Miami Seaquarium.
If you're travelling with a large group, Avis offers passenger and minivan rentals at Miami International Airport. This can help you avoid paying fees for multiple ride-shares. Additionally, SUVs provide extra space for your group or your gear if you're planning outdoor activities like canoeing in the Everglades or fishing off Jacksonville Beach.
Avis also offers a free pick-up service, but you must call the rental location directly at least 24 hours before your desired rental time to arrange this. You will need to provide your precise address, exact time of pick-up, and a phone number where you can be reached.
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Additional services and charges
Avis offers a free pick-up service at Miami Airport, but you must call the rental location directly at the phone number listed on your reservation confirmation. You must also provide the precise address, exact time of pick-up, and a phone number where you can be reached at that time. This service is subject to the pick-up policies of the location, including hours of availability and allowable pick-up distance.
If you do not pay cash for tolls, you automatically opt into the e-toll service. You agree to pay Avis or its toll program administrator for all tolls incurred during your rental, as well as all related fees, charges, and penalties. The e-toll fees will be billed to your credit or debit card on file within 4 to 8 weeks after the rental. The convenience fee for e-toll usage is $5.95 per day for corporate renters using their corporate discount number (AWD) and $6.95 per day for all other customers, with a maximum charge of $29.75 and $34.75 per rental contract, respectively (plus toll charges).
Avis offers a Fuel Service Option at Miami Airport, which includes a full tank of fuel. If you drive less than 75 miles, a flat fee will be added to the rental, disclosed on the Rental Contract and at the counter before the rental. If you accept the fuel service option at the beginning of your rental, you will be charged as per the Rental Contract and will not pay an additional fuel service charge. However, you will not receive any credit for fuel left in the tank upon return. The per-gallon cost of the fuel service option is lower than the fuel service charge.
Avis offers a variety of vehicles for rent at Miami Airport, including SUVs, convertibles, and Jeeps. They also offer one day free of daily time and mileage charges for intermediate (group C) to full-size four-door (group E) cars. However, taxes, concession recovery fees, customer facility charges, fuel charges, and optional items like LDW and other surcharges are extra. This offer is only valid for a minimum three-day rental, and the renter is responsible for any additional time and mileage charges beyond one day.
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Frequently asked questions
The Avis counter is located on Level 4 of the Rental Car Center.
Follow signs to the baggage claim area. Exit the concourse level and take an elevator to the third level moving walkway, which connects to the MIA Mover. The MIA Mover is about a 4-minute ride and will transport you to the Rental Car Center.
Avis offers a range of vehicles, including compact cars, minivans, SUVs, luxury convertibles, sedans, and more.
