Ruth Haines
Alamo Rent a Car is located at Boston Logan International Airport (BOS) and offers a range of rental vehicles, including compact cars, pickup trucks, luxury vehicles, minivans, SUVs, and passenger vans. The Alamo counter is situated at 15 Transportation Way, near Terminal E, and operates 24/7, providing travellers with convenient access to rental cars upon their arrival. The rental process involves exiting baggage claim, proceeding to the shuttle bus pick-up area, and obtaining the rental agreement and vehicle keys from the Alamo counter.
| Characteristics | Values |
|---|---|
| Location | Boston Logan International Airport (BOS) |
| Address | 15 Transportation Way, Boston |
| Phone Number | +1 833 230 5696 |
| Opening Hours | 24/7 |
| Rental Options | Compact car, pickup truck, luxury vehicle, minivan, SUV, convertible, passenger van, etc. |
| Add-ons | GPS navigation system, car seats, satellite radio, additional drivers |
| Age Requirements | Minimum rental age is 21 years. Underage surcharge of $25/day for drivers aged 21-24. |
| Payment | Major credit card required for deposit. Debit cards accepted at airport locations if accompanied by a ticketed return travel itinerary. |
| Insurance | Liability insurance required for large passenger vans. Personal Effects Coverage (PEC) available for an additional daily charge. |
| Check-in | Accelerated check-in available online. Self-service kiosks also available. |
| Pick-up | Shuttle bus available from the airport to the rental facility. |
| Drop-off | Follow rental car return signs and instructions. Free shuttle bus back to the airport. |
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What You'll Learn
Alamo's Logan Airport location
Alamo has a service desk at the terminal at Boston Logan International Airport (BOS). The closest Alamo rental location to the airport is at 15 Transportation Way, which is open 24/7. A shuttle bus service operates between the airport and the rental location.
Upon arrival at Logan Airport, exit the baggage claim and proceed to the shuttle bus pick-up area. The Alamo shuttle will take you to the Rental Car facility. Here, you can go to the Alamo counter to obtain your rental agreement and vehicle keys. You can also use Alamo's touch-screen kiosk to check in and skip the counter lines.
Alamo offers a range of vehicles for rent, including compact cars, pickup trucks, luxury vehicles, minivans, SUVs, and passenger vans seating 14 to 15 people. Convertibles are also available for those who want to cruise with the top down.
To rent a car from Alamo, you must meet certain requirements. The minimum rental age is 21 years, with a young driver fee applying to drivers under 25. Only physical driver's licenses are accepted, and the license must have been issued at least one year before the rental date. The license must also be in English or accompanied by an International Driving Permit. Additionally, a major credit card is required for the deposit.
Alamo also offers various add-ons and extras, such as GPS navigation systems, car seats for infants and toddlers, and satellite radios. You can request these when booking your rental car.
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Rental process
Alamo Rent a Car has a counter located at 15 Transportation Way, which is the closest rental location to Boston Logan International Airport. The counter is open 24/7, allowing you to pick up a rental vehicle at any time.
- Upon arrival, exit the baggage claim and proceed to the Shuttle Bus pick-up area.
- A shared airport shuttle will take you to the Rental Car facility.
- At the Alamo counter, you can obtain your rental agreement and vehicle keys.
- You can skip the rental counter lines and check-in directly using Alamo's touch-screen kiosk.
- After checking in, a receipt-sized rental agreement is printed, and you will be directed to your rental car on the lot.
- At the exit booth, present your rental agreement and driver's license, and, if required, a valid credit card to the booth agent.
- You can then simply drive away.
To expedite the process, you can activate Accelerated Check-in online before your arrival. This allows you to provide your driver's license and contact information in advance, saving time at the counter. Additionally, you can choose the ''Skip the Counter' option to go directly to your assigned car.
When booking your rental, you can add optional extras such as a GPS navigation system, car seats for infants or toddlers, and satellite radio. If you wish to add additional drivers to your reservation, a fee applies, and they must meet the same basic requirements and provide a copy of their driver's license.
It is important to note that the minimum rental age is 21 years, with a young driver fee applicable for drivers under 25. A surcharge of $25 per day is charged for renters between 21 and 24 years of age, and they are restricted to specific vehicle classes. Debit cards are accepted at airport locations if accompanied by a ticketed return travel itinerary.
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Additional drivers
Alamo Rent a Car at Boston Logan International Airport offers a free additional driver service. This means that renters can add their spouse or domestic partner as an authorised driver at no extra cost, as long as they meet the same age and driver's license requirements.
Any other additional drivers must be present at the time of rental and meet the same age and driver's license requirements as the renter. This includes being 21 or older and having a valid driver's license. A young driver fee applies to drivers under 25. An International Driving Permit (IDP) must be provided if the driver's license is printed using a non-Roman alphabet.
All renters and additional drivers must have verifiable collision, comprehensive, and liability insurance. If renting a large passenger van, a commercial auto policy with minimum liability coverage of $1,000,000 is required. Personal Effects Coverage (PEC) can be added for an additional daily charge.
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Vehicle types
Alamo Rent a Car at Boston Logan International Airport offers a wide range of vehicles to cater to different needs and preferences. Here is a detailed overview of the vehicle types available:
Economy Cars
Economy cars are ideal for those seeking a more fuel-efficient option, especially if you plan on driving within Boston or exploring neighbouring cities. These compact vehicles offer great gas mileage and are easy to navigate through city traffic.
Full-Size Cars
Full-size cars offer more spacious interiors and are a good choice if you require additional legroom or cargo space for a more comfortable journey.
Cargo and Minivans
Minivans are perfect for larger groups or families travelling with ample luggage. These vehicles offer generous seating and storage capacity, ensuring a comfortable and convenient travel experience.
Pickup Trucks
Pickup trucks provide a versatile option for those who need to transport cargo or gear that may not fit comfortably in a standard car. They are practical and offer a combination of utility and comfort.
SUVs
Alamo offers a range of SUV options, including compact, small, and standard sizes. SUVs provide increased passenger and cargo capacity, making them suitable for families or groups. They also offer improved visibility and a higher driving position, enhancing the overall driving experience.
Luxury Vehicles
For those seeking an upgraded experience, Alamo provides luxury vehicle options. These cars typically offer enhanced comfort, advanced features, and premium amenities, making your journey more indulgent and enjoyable.
Additional Options
Alamo also offers 12/15 passenger vans for larger groups, although these may have specific requirements and conditions, such as a major credit card for deposit. Furthermore, young drivers between the ages of 21 and 24 may be subject to an underage surcharge when renting certain vehicle classes.
When booking with Alamo at Boston Logan International Airport, you have the flexibility to choose the vehicle that best suits your travel needs, ensuring a seamless and enjoyable journey.
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Customer reviews
Alamo at Logan International Airport has received positive reviews from its customers, with an average rating of 9/10 on DiscoverCars.com and 9.3/10 on EasyTerra.com. Customers have praised the friendly and helpful staff, the short waiting times, and the ease of the rental process, with one customer commending the "precise instructions" and "lots of communication". The shuttle bus service to the car hire centre has also been well-received, with one reviewer describing the overall experience as "absolutely excellent".
However, there are some negative reviews, with some customers complaining about high rental costs and poor customer service. One customer warned others to "beware" of renting from Alamo at Logan Airport, citing a mistake made by the company that went unrectified. Another reviewer mentioned feeling pressured to purchase add-ons, even to the point of feeling "threatened".
Other reviews highlight the convenience of the service desk's location within the airport terminal and the variety of vehicles available for rent, including compact cars, pickup trucks, luxury vehicles, minivans, and SUVs. The option to add additional drivers to a reservation for a fee has also been appreciated by some customers.
Overall, while most reviews are positive, there are a few negative experiences that potential customers may want to take into consideration when choosing a car rental service at Logan International Airport.
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Frequently asked questions
The Alamo counter is located at 15 Transportation Way, Terminal E. It is open 24/7.
Exit the baggage claim area and proceed to the Shuttle Bus pick-up area. A shared airport shuttle will take you to the Rental Car facility.
You will need a valid driver's license, passport, credit card in the main driver's name, booking voucher, and return flight ticket. You will also need to pay a deposit, which will be returned if the car is not damaged. You can also skip the counter by checking in online and using the touch-screen kiosk. Additional drivers can be added for a fee and must meet the same requirements and provide a copy of their driver's license. Optional add-ons include car seats, satellite radio, and a GPS navigation system.
