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Zagreb Airport, officially named Franjo Tudman Airport, is Croatia's largest airport and the base for Croatia Airlines. It is located on the outskirts of Zagreb, in Velika Gorica, about 15km southeast of the city. The airport offers a variety of restaurants, cafes, shops, and smoking areas. There are options for last-minute shopping and dining, as well as healthy snacks and smoothies. The airport is easily accessible by public bus or shuttle bus, with tickets costing as low as €5.97. Taxis and Ubers are also available but are more expensive, ranging from €15-35. For those who prefer private transfers, car rental services are offered by international and local companies.
| Characteristics | Values |
|---|---|
| Transport to the city | Public bus, shuttle bus, taxi, Uber, car rental, tram |
| Transport to other destinations | Direct bus to Ljubljana, Slovenia |
| Transport cost to the city | €5.97 for the bus, €15-20 for a taxi, €25-35 for an Uber |
| Transport time to the city | 35-40 minutes by bus, under 30 minutes by taxi or Uber |
| Food and drink | Various restaurants, cafes, and shops |
| Shopping | Aelia Duty-Free Shop, Fashion Accessories shop, From Designers With Love shop |
| Currency exchange | Available |
| VAT refund | Available |
| Wi-Fi | Free in the passenger area |
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What You'll Learn
Getting to Zagreb city centre
Zagreb Airport is located 15km southeast of Zagreb city centre. There are several options for getting to the city centre from the airport, including bus, taxi, shuttle bus, tram, and car.
The cheapest option is to take the city bus to Kvaternik Square in the city centre. The 290 Line connects the airport with the city centre and departures are scheduled every 35 minutes. Tickets cost 10 HRK. Another budget option is the airport shuttle bus, which takes you directly from the airport to Zagreb's central bus station in 30 minutes or more. Tickets for this service cost 45 HRK. During peak season, it is recommended to buy a ticket for the shuttle bus in advance to ensure a seat.
The Croatia Airlines airport bus is another direct bus option that takes you to the main bus station in central Zagreb (Avenija Marina Drzica 4). Buses leave every half hour and tickets cost €5.97.
There is also a direct bus transfer service from Zagreb Airport to Ljubljana in Slovenia, with two departures a day (8 am and 2.45 pm). The journey takes 2 hours and 20 minutes and includes a stop at Novo mesto Qlandia in Slovenia.
If you prefer a taxi, you can find them outside the terminal building. A taxi ride to the city centre will cost around €15-20 and take under 30 minutes. It is recommended to ask for the price before entering the vehicle and to have local currency as most taxis do not accept credit cards or foreign currency. Uber is also available at the airport and offers flat fees depending on the service and destination.
If you prefer to drive yourself, there are several car rental services available at the airport, including international and local companies. The airport is easily accessible from the city centre by car, and it is located near the A3 motorway, which connects to the A1 motorway if you are travelling to other parts of Croatia.
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Places to eat and drink
Zagreb Airport has a variety of restaurants, cafes, and shops. Brands found at major international airports are available to passengers, and the airport also has designated smoking areas.
Cakes&Bakes serves buns, cakes, and a variety of sandwiches, which can be enjoyed at the cafe or taken to go in a stylish box. Pom, a small stand located at the airport's main entrance, offers fresh and healthy smoothies, juices, fruit salads, and other nutritious snacks. Caffe Nero, inspired by traditional European cafes, is located in two spots in the airport and offers excellent coffee to enjoy in or take away.
For a more substantial meal, Spread offers large, freshly cooked meals in an open, airy space or to go in artist-designed boxes. The menu includes pizzas, hamburgers, grilled meat and vegetables, salads, and sandwiches. Brewmark, a pub-style eatery, offers a range of local and world-famous beers and hot dishes in a cosy atmosphere with a large wooden bar, brick walls, and tables.
If you're looking for a quick bite or last-minute travel essentials, Needstop provides a range of items for travellers in a hurry, including newspapers, magazines, CDs, sandwiches, hot drinks, and bakery products. BTA also caters to passengers of different backgrounds with a range of dining options and exceptional value for money.
For those who prefer to bring their own food, it is possible to buy local produce at markets or purchase healthy, vegetarian, or vegan options at various stores.
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Shopping
Zagreb Airport has a wide variety of shops, cafes, and restaurants. Brands that are represented at major international airports are available to passengers, and the airport also has several spaces for smokers.
Cakes&Bakes serves buns, cakes, and sweet and savoury meals, and they are especially proud of their huge selection of sandwiches that are always ready for travellers. Travellers who do not have time to sit and eat a meal can also take it with them in a stylish and practical box with the Cakes&Bakers logo. Pom is a small stand located at the main entrance to the airport building, where travellers can buy fresh and healthy smoothies, fruit salads, and other healthy snacks. Caffe Nero, inspired by traditional European cafes, offers excellent coffee that can be drunk immediately or taken away in a practical carton cup.
If you are in a hurry and do not have much time, Needstop is a shop that offers outgoing travellers everything they may need at the last minute: newspapers, magazines, CDs, sandwiches, hot drinks, and bakery products. Everything is quickly prepared and packed so that passengers can stay on the stand for as short a time as possible.
The Aelia Duty-Free Shop, situated in two locations in the building, focuses on top customer service and an unforgettable shopping experience. It includes a specially designed space that presents the richness of Croatian tradition and the authenticity of Croatian culture through its products. The Fashion Accessories shop includes luxury world brands such as Pandora, Swarovski, Tag Heuer, Ray-Ban, and Furla. From Designers With Love is dedicated to unique, authentic, and contemporary items produced by locals. The shop offers thoughtful and useful souvenirs of Zagreb and Croatia.
If you have been shopping during your trip to Croatia, remember that you can get your VAT back at Zagreb Airport. When you enter the main building, you will see the customs office on your left, where you can submit your claim.
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Transport options
Zagreb Airport is located 15km southeast of Zagreb and is easily accessible by car. The airport is close to the A3 motorway, which connects to the A1 motorway if you are travelling to or from other parts of Croatia.
By bus
The cheapest option is to take the city bus to Kvaternik Square in the city centre. The 290 Line connects Kvaternik Square with Velika Gorica and Zagreb Airport, with departures every 35 minutes and tickets costing 10 HRK. The Croatia Airlines airport bus offers a direct service to the main bus station in central Zagreb (Avenija Marina Drzica 4) for €5.97, with buses every 30 minutes. Tickets can be purchased from the driver or online. During peak season, it is advisable to buy shuttle bus tickets in advance to secure a seat. There is also a direct shuttle bus service to Ljubljana in Slovenia, with two departures a day (8 am and 2.45 pm) and tickets available on Nomago.
By tram
The Zagreb Electric Tram (ZET) is Zagreb's public transport operator and offers an extensive bus system.
By taxi or ride-share
Taxis are available outside the terminal and a ride to the city centre costs €15-20. Uber also operates from the airport with flat fees, and most taxi drivers will expect payment in local currency.
By car
Several car rental companies have desks at the airport, including Avis, Enterprise, Europcar, Hertz, Sixt, and local companies.
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Getting your VAT back
If you are a temporary visitor to Croatia, you may be entitled to a VAT refund at the end of your stay before you depart. VAT stands for "Value Added Tax", and it is calculated by a set percentage that varies by country and is added to most purchases. In Croatia, the PDV tax is 25% on every item you purchase. Only non-EU citizens can request a refund on the value-added tax when exiting the European Union.
Most tourist, department, and high-end shops offer VAT refunds, which are usually indicated by a sign near the cash register. When making your purchase, be sure to let the cashier know that you want a VAT refund and present your passport. The merchant will then fill out the refund document, often called a tax-free form. You will then fill out the rest of the paperwork and attach it to your receipt. One copy of the form will be kept by the merchant, and another will be given to you. The precise details of getting your money back will depend on how a particular shop organizes its refund process.
At your point of departure, find the local Customs Office, usually positioned before airport security. Present the purchased item as proof, along with the tax-free form and your receipt. They will stamp your documents, and the refund will be given to you in cash, in the currency of the country where you made the purchase.
It is important to note that the purchases must be unused, accessible, and in their original packaging. Additionally, if you made a purchase in a store that works with Global Blue or Planet, they can take care of the entire process for you. Find their offices at the airport. These services typically charge a fee, usually a set percentage of your refund.
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Frequently asked questions
You can get to Zagreb city centre from the airport by taxi, Uber, bus, tram, or car. The cheapest option is to take the city bus to Kvaternik Square, or you can get a shuttle bus parked in front of the arrivals. A taxi from Zagreb airport to the city centre costs around €15-20, but prices depend on the time of day and distance travelled. Always ask for the price before you enter the vehicle. The Zagreb Electric Tram (ZET) is Zagreb’s public transportation company, operating an extensive bus system through Croatia’s capital and its surrounding counties. The 290 Line connects the busy Kvaternik Square in Zagreb’s city centre with Velika Gorica and Zagreb Airport. Buses leave every half an hour (or are timed to arrive with flight arrivals at less busy periods) outside the airport terminal. Tickets cost €5.97.
Zagreb airport has several nice caffe bars and small restaurants, including Caffe Nero, which offers excellent coffee, and Cakes&Bakes, which serves buns, cakes, and sandwiches. Pom is a small stand located at the main entrance where travellers can buy fresh and healthy smoothies, fruit salads, and other snacks.
Aelia Duty Free Shop, which has two locations in the airport, offers a large selection of local and world-famous beers and hot dishes. The Fashion Accessories shop includes luxury world brands such as Pandora, Swarovski, Tag Heuer, Ray-Ban and Furla. From Designers With Love shop is dedicated to unique, authentic and contemporary items and products that are inventive, lucid, cleverly designed and produced by locals. Needstop is a shop that offers newspapers, magazines, CDs, sandwiches, hot drinks, and bakery products.
When you enter the main building on the left, you will see the carina (customs) office where you can submit your claim. Sometimes, they are not at the desk, so you have to call the phone number from the telephone provided at the desk, and they will arrive shortly.
