Jazmin Li
If you're travelling with Air Canada from Toronto Pearson International Airport, it's recommended that you arrive at the airport no later than three hours before your scheduled departure time. This is to ensure you have enough time to navigate security and customs procedures. Check-in deadlines are 30 minutes before departure, with a baggage drop-off deadline of 25 minutes prior. You can check in as early as four hours before departure. It's also possible to check in online or via the Air Canada app up to 24 hours before your flight.
| Characteristics | Values |
|---|---|
| Check-in deadline | 30 minutes before departure |
| Baggage drop-off deadline | 45 minutes before departure |
| Time to arrive at the airport before departure | 2-3 hours |
| Time to arrive at the airport for flights before 9 am | 3 hours |
| Time to arrive at the airport for flights between 7 am and 9 am on Mondays | Extra early |
| Time to arrive at the airport for flights from Beijing Capital, Hong Kong, Incheon, Kansai, Shanghai Pudong, and Tokyo-Haneda International Airports | 4 hours |
| Check-in options | Online, mobile app, airport kiosk, or check-in counter |
| Online check-in | Available 24 hours before departure |
| Mobile app check-in | Available 24 hours before departure |
| Airport kiosk check-in | Available at Toronto Pearson Airport |
| Check-in counter | Available at Toronto Pearson Airport |
| Toronto Pearson Airport terminal | Terminal 1 |
| Toronto Pearson Airport address | Toronto, ON |
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What You'll Learn
Check-in times for US and international flights
When flying with Air Canada from Toronto Pearson Airport to the US or another international destination, it is recommended that you arrive at the airport no later than 3 hours before your scheduled departure time. This is to ensure you have enough time to navigate security and customs procedures. If your flight is departing before 9 am, you may want to arrive at the airport even earlier, around 3-4 hours before your scheduled departure time.
You can check in online or via the Air Canada app from 24 hours before your trip. Alternatively, you can check in at the airport. Check-in counters and kiosks are available, and you can also drop off your bags early to reduce congestion at security and customs. At Toronto Pearson Airport, Air Canada check-in is located on Level 3 of Terminal 1, Aisle 12.
The check-in deadline is 30 minutes before departure, and the baggage drop-off deadline is 25 minutes before departure. However, it is important to adhere to the deadlines outlined in your itinerary, as these may vary.
For certain passengers, checking in with an airport agent is necessary. This includes unaccompanied minors, customers requiring medical assistance or with a special request, passengers travelling with pets, and passengers travelling from specific countries like Algeria, Cuba, or Morocco. If your first flight is operated by an airline other than Air Canada, you will need to check in with that airline.
Toronto Pearson Airport has two terminals, so it is important to double-check which terminal your airline is located in before arriving for your flight.
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Baggage drop-off deadlines
Air Canada recommends that passengers arrive at the airport well in advance of their flight to ensure they have enough time to check in and board. Specifically, for flights departing from Toronto Pearson Airport to the US or other international destinations, passengers are advised to arrive at the airport no later than 3 hours before their scheduled departure time if their flight is before 9 am.
Regarding baggage drop-off deadlines, there are different timelines mentioned across various sources. According to one source, the baggage drop-off deadline for flights departing from Toronto Pearson Airport to the US or international destinations is 90 minutes before boarding. This change was announced in October 2021 to reduce congestion at security and customs, and it applies to all such flights from Toronto Pearson Airport.
Another source mentions that the baggage drop-off deadline is 45 minutes before departure, which is consistent with the timeline mentioned for flights from specific airports, including Toronto-Pearson (YYZ). Additionally, passengers can drop off their bags as early as 4 hours before their flight's departure, helping to reduce congestion at security and customs. This early bag drop-off option is particularly useful for those travelling with heavy or larger bags, as it allows them to proceed to security and customs without delay.
It is important to note that once the baggage counter closes, no more bags can be accepted. Therefore, passengers are advised to arrive early and allow ample time for checking in their baggage and navigating through the airport.
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Check-in options (online, mobile app, airport kiosk, etc.)
Air Canada offers several convenient check-in options for its passengers, ensuring a seamless and efficient experience.
Online Check-in:
Passengers can check in online through the Air Canada website or other external sites. Online check-in is available from 24 hours before the scheduled departure time. During online check-in, passengers can choose their seats, indicate the number of bags, and make any necessary changes. After completing the process, passengers will receive a mobile or printable boarding pass. This option is convenient and allows passengers to bypass queues at the airport.
Mobile App Check-in:
The Air Canada mobile app offers a user-friendly way to check in. Similar to online check-in, passengers can access this option from 24 hours before departure. Passengers can download the mobile app on their devices and conveniently check in, receive their mobile boarding passes, and manage their trip details all in one place.
Airport Kiosk Check-in:
For those who prefer a more traditional check-in experience, Air Canada provides self-service kiosks at the airport. Passengers can check in at these kiosks from 45 minutes to 12 hours before departure and receive a printed boarding pass. The kiosks also allow passengers to check their bags, select or change their seats, and pay any necessary bag fees.
Airport Ticket Counter Check-in:
Passengers can also opt for a face-to-face check-in experience by visiting the Air Canada ticket counter at the airport. This option is available from 30 minutes to 4 hours before the scheduled departure time. Passengers can interact with airline agents, receive assistance, and complete the check-in process at the counter.
It is important to note that certain passenger categories, such as unaccompanied minors, passengers requiring medical assistance, or those travelling with pets, may need to check in with an airport agent regardless of the chosen check-in method. Additionally, for flights departing from specific airports, such as Beijing Capital International Airport (PEK) and Hong Kong International Airport (HKG), check-in and baggage drop-off counters open 3 hours before departure.
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Terminal and aisle location
Toronto Pearson Airport has two terminals, and Air Canada operates out of Terminal 1. The check-in for departures is on Level 3, Aisle 12.
It is recommended that you arrive at the airport no later than 3 hours before your scheduled departure if your flight is departing before 9 am. This will give you ample time to check in, drop off your bags, and navigate through the airport without feeling rushed. You can check in as early as 4 hours before your flight's departure, which can help reduce congestion at security and customs.
If you are flying to the U.S., pre-board security screening opens at 3:15. U.S. Customs and Border Protection (CBP) is open from 3:30 to 21:00. The check-in deadline is 30 minutes before departure, and the baggage drop-off deadline is 25 minutes before departure.
You can check in online or via the Air Canada mobile app, which also has a helpful map of Pearson Airport. The app can help you skip lines at US passport control and customs when arriving back in Canada.
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Security and customs procedures
When flying with Air Canada from Toronto Pearson Airport, it is recommended that you arrive at the airport no later than 3 hours before your scheduled departure time if your flight is departing before 9 am. Pre-board security screening opens at 3:15 am.
At Pearson Airport, the Canada Border Services Agency (CBSA) screens all travellers arriving in Canada. If you are arriving on a US or international flight, you will need to confirm your identity with CBSA and declare any goods you are bringing into the country. Travellers with a non-machine-readable travel document or a travel document other than a passport or Canadian Permanent Resident card will be directed to a border services officer for in-person processing.
If you are travelling to the US, you can clear US customs and immigration before boarding your flight. US Customs and Border Protection (CBP) is open from 3:30 am to 9:00 pm at Toronto Pearson Airport. Terminal 1 and Terminal 3 passengers can begin CATSA security screening at 3:00 am and then enter the USCBP hall. NEXUS cardholders and passengers in wheelchairs or with mobility issues can use a dedicated line at US customs by presenting their boarding pass and a valid NEXUS card or Customs Declaration form.
You can check in for your Air Canada flight online, on your mobile device, or at a self-serve kiosk at the airport. If you are travelling from Algeria, Cuba, or Morocco, you will need to check in with an airport agent to receive your boarding pass. It is recommended that you check in from your computer and print your boarding pass, although you can also print it at a self-serve kiosk at the airport. Checking in online and dropping off your bags in advance can help reduce congestion at security and customs.
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Frequently asked questions
Check-in counters at Pearson Airport open 3 hours before departure. It is recommended that passengers arrive at the airport no later than 3 hours before their scheduled departure time.
You can check in online or via the Air Canada app from 24 hours before your flight. At the airport, you can check in your bags as early as 4 hours before departure.
For flights departing before 9 am, it is recommended to arrive at the airport at least 3 hours before your scheduled departure time to navigate security and customs procedures.
Groups can check in via the Air Canada app or online. However, check-in must be done in increments of 9 passengers. If your group consists of more than 9 passengers, multiple check-in sessions will be required.
