Owais Crawford
Zayed International Airport (AUH) in Abu Dhabi is a multi-award-winning airport, recognised for its architectural design and outstanding services. The airport offers a range of facilities, including remote check-in options, baggage services, lounges, and dining and shopping outlets. It is equipped with modern technology, such as biometric systems and self-service kiosks, to enhance the travel experience. With efficient transport links and easy accessibility, the airport serves as a global aviation hub, providing seamless connections across the world. Abu Dhabi Airport is also known for its comprehensive assistance services, ensuring a comfortable and convenient experience for all passengers.
| Characteristics | Values |
|---|---|
| Former name | Zayed International Airport |
| Location | 38 kilometres southeast of central Abu Dhabi |
| Year of inauguration | 1982 |
| Airlines | Etihad Airways, Gulf Air, Rotana Jet, Air Arabia Abu Dhabi, Wizz Air Abu Dhabi |
| Terminals | 3 (Terminals 1, 2, 3) |
| Check-in options | Self-service kiosks, full-service counters, remote check-in |
| Lounges | The Pearl Lounge, Etihad's Lounges, airport lounges |
| Facilities | Biometric technology, US Customs and Border Protection facility, baggage services, currency exchange, unlimited Wi-Fi, food and beverage outlets, duty-free shopping, hotel, parking, mobile charging points, lockers, 24-hour food options |
| Accessibility | Ramps, lifts, accessible toilets and changing rooms, assistance for passengers with reduced mobility |
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Terminals and check-in
Zayed International Airport (AUH), formerly known as Abu Dhabi International Airport, is located 38 kilometres southeast of central Abu Dhabi. Since late 2023, all flights at Abu Dhabi International Airport operate out of Terminal A, while the former terminals have been closed. Terminal A is a premier destination for transit and connecting flights, with a design that enhances connectivity, minimises stress, and maximises the joy of exploration. The terminal features interconnected biometric systems and self-service kiosks for a seamless and digitised journey.
Previously, the airport consisted of three terminals. Terminal 3 was exclusively dedicated to Etihad Airways arrivals and departures, while Terminals 1 and 2 were used by other airlines. The check-in areas are located at the Arrivals level of each terminal, which is also the ground floor of Terminals 1, 2, and 3. Self-service check-in kiosks are available at Terminals 1 and 3, and there are remote check-in options as well.
For passengers en route to the United States, the US Customs and Border Protection (CBP) facility in Terminal 3 allows them to clear immigration and customs before departure, providing a smooth transition upon arrival in the US. The airport also offers a remote check-in option at the Abu Dhabi National Exhibitions Centre (ADNEC), which is open daily from 9 am to 8 pm.
Abu Dhabi Airport provides a range of services to assist passengers, including standard and VIP meet-and-assist services for arrivals, departures, and transit procedures. The airport is fully accessible, with ramps, lifts, accessible toilets, and changing rooms. It also offers assistance for passengers with reduced mobility, which can be booked in advance or requested from customer service agents at the airport.
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Lounges and facilities
Abu Dhabi International Airport (AUH) is located 38 kilometres southeast of central Abu Dhabi, in the United Arab Emirates. The airport has won multiple awards, including the World's Most Beautiful Airport at the Prix Versailles, and 2nd Best Airport in the Middle East at the Airport Service Quality Awards.
Abu Dhabi Airport offers a standard and VIP meet-and-assist service for arrivals, departures, and transit passengers. The VIP service includes extras such as expedited security and lounge access, and can be booked online in advance. The airport has several lounges, including the Pearl Lounge, which offers passengers dining areas, indoor and outdoor bars, quiet zones, multiple relaxing lounge areas, prayer rooms, WiFi, TVs, food and drinks, and flight information screens. Showers, spa services, and meeting rooms are also available for an extra charge.
The airport also provides a complimentary and unlimited Wi-Fi service throughout its terminals. Short and long-term storage is available in Terminal 1 in the Arrivals Hall, and wrapping and packaging facilities are available in Terminals 1, 1A, and 3. There are 16 specialist currency exchanges, and several local banks also offer foreign exchange services.
Abu Dhabi Airport is fully accessible, with ramps, lifts, accessible toilets, and changing rooms. The airport offers assistance for passengers with reduced mobility, which can be booked in advance or requested from customer service agents at the airport.
The airport has a range of shopping and dining outlets, and easy transport links to the city centre and major attractions such as the Sheikh Zayed Grand Mosque. Taxis are readily available from the airport, and there is no need to book in advance.
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Accessibility
Zayed International Airport, formerly known as Abu Dhabi International Airport, is located 38 kilometres southeast of central Abu Dhabi, within the capital of the United Arab Emirates. The airport is accessible by car, taxi, and, since the late 2000s and 2010s, by bus. The airport is serviced by Etihad Airways, the UAE's national airline, and over 30 other airlines.
The airport has three terminals, with Terminal 3 dedicated to Etihad Airways arrivals and departures, and Terminals 1 and 2 used by other airlines. Terminal 1 offers short and long-term storage, while wrapping and packaging facilities are available in Terminals 1, 1A, and 3. Terminal 3 also houses a US Customs and Border Protection (CBP) facility, allowing passengers en route to the United States to clear immigration and customs before departure.
In late 2023, the airport began operating all flights out of Terminal A, with the former terminals closed. The new terminal, located between the two runways, is known as the Midfield Terminal, and has increased the airport's passenger capacity to over 45 million per year, with the potential to double that number in the future. The terminal covers a floor area of over 780,000 square meters, making it one of the largest airport terminal buildings in the world. It is equipped with modern facilities, including biometric technology, interconnected biometric systems, and self-service kiosks for a streamlined and digitised travel experience.
The airport provides a range of services to enhance accessibility, including ramps, lifts, accessible toilets, and changing rooms. Assistance is also available for passengers with reduced mobility, offering guidance through arrival, departure, and transit procedures. This assistance can be requested when booking flights or at least 48 hours before departure. Additionally, third-party fast-track services are available online, offering expedited security and lounge access.
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Parking
For short-term parking, payments can be made in the arrivals hall using cash or card. Long-term parking, on the other hand, can accommodate travellers for up to one month. This option is beneficial for those driving from other parts of the Emirates who wish to use Abu Dhabi Airport as their gateway to the world.
While the airport offers convenient on-site parking, pre-booking a space with third-party providers like ParkVia is also an option. These providers offer unofficial off-site parking, which can be more affordable for travellers. When considering parking options, it's essential to weigh the costs against alternatives like taxis or public transport. For example, the airport coach from Dubai (Ibn Battuta) charges AED 35 per person each way, while the standard Intercity Bus (Route 102) costs AED 25 per person each way.
Additionally, travellers should be aware of varying parking rates at different terminals. Abu Dhabi Airport Terminal 1 & 3 parking fees differ, and travellers should check the latest information to make informed decisions. Overall, Abu Dhabi Airport provides a range of parking options to suit various traveller needs, ensuring convenience and flexibility for those driving to the airport.
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Awards
Zayed International Airport, also known as Abu Dhabi International Airport, has won several awards. In 2011, the airport was recognised as the second Best Airport in the Middle East at the Airport Service Quality Awards by Airports Council International. In 2018, Abu Dhabi Airport received Skytrax Awards in two categories: it was rated as a 4-star airport for the second year, and its staff were recognised as the best in the region. In 2024, the airport was awarded the title of "World's Most Beautiful Airport" at the Prix Versailles, a prestigious award for architecture and design. The award recognised the airport's impressive architectural design, which is inspired by Abu Dhabi's landscapes.
Abu Dhabi Airports has also won the Main Award in the Abu Dhabi Award for Excellence in Government Performance in 2017. The Abu Dhabi Maritime Awards, held by Abu Dhabi Maritime, the custodian of Abu Dhabi's waterways, also showcases the finest marinas across the Middle East, North Africa, and Türkiye, celebrating their achievements in customer experience, sustainability, and innovation.
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Frequently asked questions
Zayed International Airport, formerly known as Abu Dhabi International Airport.
The airport offers standard and VIP meet-and-assist services, including assistance with luggage, security control, and boarding. It also provides lounges, unlimited WiFi, baggage services, currency exchange, and parking options.
The airport offers self-service kiosks, full-service counters, and remote check-in options. Check-in areas are located at the arrivals level of each terminal.
Taxis are easily accessible at the airport, and there is also a shuttle service available to Dubai or Al Ain. Additionally, Etihad offers a chauffeur service that can be booked in advance.
Zayed International Airport has been recognised as the "World's Most Beautiful Airport" at the Prix Versailles, The World Architecture and Design Award. It has also received awards for exceptional passenger traffic growth and has been ranked as one of the best airports in the Middle East.
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