
There are many different types of airport workers, all of whom play a vital role in ensuring the smooth operation of airports and the wider aviation industry. Airport workers can be employed by airlines, private vendors, or the airport itself, and there are jobs available for people with varying levels of education and experience. Some common roles in airports include pilots, mechanics, ticket agents, security personnel, and vendors. In addition, there are also behind-the-scenes roles such as airport engineers, planners, and managers, who are responsible for the construction and maintenance of airport infrastructure, as well as coordinating the safe and efficient operation of aircraft.
| Characteristics | Values |
|---|---|
| Job Titles | Pilots, mechanics, ticket agents, security personnel, vendors, skycaps, cleaners, aircraft detailers, reservation service agents, ramp supervisors, aircraft fuelers, baggage handlers, aeronautical engineers, air traffic controllers, airport engineers, airport planners, avionics technicians, airport operations managers, ramp rats, linemen, crew chiefs, aviation boatswains mate, plane captains |
| Qualifications | No GED or high school diploma required for some jobs; bachelor's degree required for others; FAA-approved courses or programs may be required; mechanical training beneficial |
| Salary | Varies depending on the role, experience, location, and other factors; for example, skycaps earn a base pay of $2.15/hour, while aeronautical engineers earned a median salary of $122,270 in 2021 |
| Skills | Physical strength, management skills, concentration, math skills, organizational skills, problem-solving skills, teamwork, patience |
| Work Environment | May involve working outside in all weather conditions, exposure to heat/cold/rain, and working at height |
| Work Schedule | May involve working non-standard hours, including evenings, nights, weekends, and holidays |
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What You'll Learn

Pilots
The job of a pilot demands a high level of concentration and can be mentally stressful due to the immense responsibility for the safety of passengers and crew. Pilots must always be alert and quick to react in case of emergencies. They also need to take precautions such as using hearing protection devices to prevent exposure to engine noise.
In terms of qualifications, airline pilots typically need a bachelor's degree and experience as a commercial or military pilot. Commercial pilots usually require flight training, and some employers may prefer them to have a degree. Additionally, both airline and commercial pilots must obtain specific certificates and ratings from the Federal Aviation Administration (FAA).
The overall employment of airline and commercial pilots is projected to grow by 5% from 2023 to 2033, with an average of 18,500 openings expected each year. The salary range for pilots can vary depending on their field and experience level, with reported figures ranging from $42,750 to $118,435 annually.
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Security personnel
Airport security personnel undergo extensive training to effectively perform their duties. This training covers areas such as threat detection, emergency response, and the use of security equipment, including X-ray machines, metal detectors, and explosive trace detectors (ETDs). Their rigorous training equips them to identify suspicious activities and individuals who may pose a threat to the safety of the airport and its passengers. Security personnel are often the first point of contact for travellers, and their presence helps create a secure and welcoming environment while adhering to strict security protocols.
Transportation Security Officers (TSOs), commonly known as security screeners, constitute one of the largest groups within airport security personnel. They are responsible for identifying dangerous objects or hazardous materials in baggage, cargo, or on travelling passengers, and preventing these items and their carriers from boarding aircraft. Screeners face physical challenges during their shifts, such as standing, bending, and lifting, while maintaining focus on their screening equipment or manual searches of passengers.
Air marshals are another critical component of airport security. They work undercover, blending in with passengers, to detect and deter potential threats to the aircraft, crew, and travellers. Air marshals must be vigilant in their surveillance and quick to respond to any suspicious or potentially dangerous activities.
Overall, security personnel at airports play a vital role in ensuring the safety and security of all individuals within the airport premises. Through their rigorous training, adherence to protocols, and collaboration with various agencies, they contribute to a comprehensive security approach that helps prevent incidents and protect travellers and staff.
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Aeronautical engineers
The role requires strong analytical skills, enabling engineers to evaluate project design elements and propose improvements. They must also possess business skills to meet federal standards and direct research projects.
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Air traffic controllers
To become an air traffic controller, candidates typically need an associate's or bachelor's degree, several years of relevant work experience, or a combination of education and experience. They must also be US citizens, undergo medical and background checks, and complete training at the Federal Aviation Administration (FAA) academy. The job offers a competitive salary, with a median annual wage of $137,380 in May 2023, and employment growth is projected to be steady over the next decade.
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Baggage handlers
The role involves operating conveyor belts and luggage carousels, driving tugs and tow tractors between the concourse and the airport’s baggage claim area, and lifting heavy, large, oversized baggage. It is a highly labor-intensive job, requiring the handling of extremely heavy bags. The role can also include pushing an aircraft from the terminal gate to position it for engine start and taxi, and towing aircraft to and from another gate or a "remote" or RON ("remain overnight") parking area.
In some cases, baggage handlers may also be responsible for de-icing airplanes, guiding aircraft, and servicing aircraft. They may also assist passengers with their luggage and respond to customer inquiries.
To become a baggage handler, you must be at least 18 years old and have a high school diploma or GED certificate. Additional qualifications include having a valid driver’s license and passing a physical test. You must be able to drive a tow tractor, lift heavy luggage, and handle other physical activities such as bending, crawling, kneeling, and squatting.
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Frequently asked questions
Air traffic controllers need a bachelor's degree and completion of an FAA course. Aeronautical engineers require a Bachelor of Science in Aeronautical Engineering.
Skycaps, cleaners, and security personnel don't require a GED or high school diploma.
Skycaps, ramp supervisors, and aircraft fuelers require physical strength.
Pilots, mechanics, and aircraft fuelers require mechanical training.











































