Lois Larson
Airports offer a wide range of job opportunities, with roles for every experience level and employment available through airports, airlines, and even private vendors. Aviation and airport operations continue to be an industry that is always hiring, with competitive pay and room for advancement. Entry-level jobs include ramp agents and material handlers, with the opportunity to move up to managerial roles. Other jobs that require little experience include ground crew positions and airline food service workers. For those interested in skilled trades, an Airframe & Powerplant (A&P) certificate is recommended, which can be obtained through a two-year vocational school program.
| Characteristics | Values |
|---|---|
| Salary | Salaries vary based on experience, location, and job type. Entry-level jobs typically offer salaries under $75,000, while top executives can earn millions per year. |
| Job Types | Airport jobs include ground crew, terminal operators, flight attendants, pilots, mechanics, engineers, managers, executives, and more. |
| Qualifications | Qualifications vary depending on the job. For example, a flight attendant may need prior experience in the service industry, while a commercial pilot needs several levels of pilot licensure. |
| Responsibilities | Responsibilities differ based on the role. For instance, ground crew ensure on-time processes, flight attendants work with travellers, pilots fly aircraft, and managers oversee operations and implement policies. |
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What You'll Learn
Entry-level jobs
There are several entry-level jobs available at airports, which can be a great way to get started in the aviation and airport operations industries. These jobs often come with competitive pay and benefits, as well as opportunities for advancement.
One option is to work as a ramp agent, which can involve fuelling planes, loading and unloading cargo and baggage, and guiding aircraft. This role can be physically demanding and may require working early or late shifts, but it can provide a great introduction to the industry and help you build a network.
If you're interested in a more customer-facing role, you could consider becoming an airline ticket agent or gate agent. These professionals are often the first point of contact for passengers, helping with check-in, ticketing, and boarding.
Another important role at airports is the transportation security officer (TSO). TSOs are responsible for providing security and protection for air travellers, airports, and aircraft. This role may involve inspecting luggage, ensuring the safety of passengers, and maintaining a high level of personal decorum.
Other entry-level positions at airports include baggage handler, airline wheelchair assistant, air cargo agent, and various administrative and managerial roles. Many airports and airlines will post job openings on their websites, so it's worth checking regularly for opportunities.
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Ground crew
In addition to these technical skills, ground crew members also need to possess good customer service skills, as they are often the first point of contact for clients and are responsible for building relationships with airlines and tenants at the airport.
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Mechanics
A day in the life of an aircraft mechanic involves performing inspections, maintaining equipment, diagnosing malfunctions, and repairing or replacing parts. They use power and hand tools, such as saws and grinders, to fix issues like broken wings and leaks. Mechanics also ensure that the aircraft complies with relevant aviation safety rules and regulations.
To excel in this role, aircraft mechanics need a combination of technical skills and soft skills. Technical skills include hands-on experience with complex equipment, troubleshooting abilities, and a strong understanding of mechanical, hydraulic, and structural systems. Soft skills that contribute to success include analytical thinking, attention to detail, and collaboration.
In terms of qualifications, aircraft mechanics typically hold certifications in aviation mechanics, such as those offered by the Federal Aviation Administration in the US. While entry-level jobs in the aviation industry may offer salaries under $75,000, there is significant room for earnings growth, especially in management positions.
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Management
Airport Manager
An airport manager is responsible for overseeing airport operations, implementing safety policies and procedures, and ensuring compliance with federal regulations. They conduct routine checks on aircraft maintenance and may evaluate expenses and negotiate contracts to optimise resources and increase profit margins. The national average salary for this role in the US is $58,246 per year.
Aviation Manager
An aviation manager works specifically to maintain compliance with federal regulations. They oversee the hiring and training of airport personnel and may plan flight schedules, collecting aircraft reports for maintenance and flight assessments. The national average salary for this role is $58,227 per year.
Airport Executive
Airport executives develop and implement policies, oversee department management and maintenance, and plan budgets. They also maintain and update airport records. This role has a national average salary of $103,595 per year.
Freight and Cargo Manager
Freight and cargo managers are responsible for revenue management, quality control, and understanding the needs of shippers to enhance profitability. This role is integral to the growing aviation industry, and internships and full-time positions are often available at aviation cargo companies.
Airport Security Manager
Airport security managers are responsible for managing aviation safety risks and promoting safety awareness by adhering to regulations from relevant agencies, including the FAA, EPA, and Homeland Security. This role is considered one of the most complex security jobs due to the priority of passenger safety.
Air Traffic Controller
Air traffic controllers (ATCs) are responsible for monitoring and coordinating the movement of aircraft within safe distances, both in the air and on the ground. They use radar and other equipment to track aircraft and work as part of a team. ATCs typically earn between $60,000 and $70,000 per year, with salaries increasing as they progress through their training and careers. The average salary for an ATC in 2023 was $137,380.
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Engineering
Airport Engineer
Airport engineers are responsible for a range of tasks, from analysing survey reports, maps, blueprints, and other data to collecting and testing soil samples to assess the strength of the soil used for the airport's foundation. They use mathematical models to compute load stress factors and other structural requirements, ensuring that any construction complies with government standards, building codes, and city ordinances. Airport engineers may also be involved in planning studies for improvements, redevelopment, and expansion of the airport, including public parking facilities, roadway systems, and ground transportation systems. They work with architects and contractors, overseeing construction and addressing real estate and zoning issues.
Aeronautical Engineer
Aeronautical engineers design aerospace and defence machines, including airplanes, jets, helicopters, and missiles. They can develop specialisations in creating energy-efficient flight equipment for military agencies or commercial airlines.
Test Engineer
Test engineers focus on maintaining aircraft systems for performance optimisation. They conduct diagnostic tests on electrical and mechanical systems to identify issues and administer repairs and updates to solve and prevent problems.
Entry Requirements and Salary
Entry requirements for engineering roles at airports vary depending on the specific role and level of experience required. Some positions may require a bachelor's degree in a relevant field of engineering, such as civil engineering, while others may accept candidates with a range of experience levels, from entry-level to experienced career engineers.
Salaries for engineers can vary based on factors such as educational background, professional experience, and location. Test engineers, for example, have a national average salary of $98,783 per year, while aeronautical engineers can expect an average salary of $89,293 per year.
Other Engineering Roles in Aviation
In addition to the roles mentioned above, there are various other engineering specialisations within the aviation industry. These include engineering roles specific to aircraft, such as aircraft maintenance and repair, as well as broader aviation industry roles like ground handling engineering and cargo management.
Working as an engineer in an airport setting offers a dynamic and challenging environment, contributing to the efficient and safe operation of aviation transportation.
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Frequently asked questions
Some entry-level airport jobs include ramp agents, material handlers, assemblers, and ground crew. These jobs often provide opportunities for advancement, such as moving into management positions.
Some higher-paying airport jobs include airport managers, aircraft maintenance technicians, and airport engineers. These positions typically require previous experience and/or specific certifications and degrees.
In addition to competitive salaries, airport jobs often offer additional benefits such as flight benefits, where employees can fly for free to various destinations. Airport jobs also provide opportunities for advancement and allow individuals to serve those who are travelling.
