Ruth Haines
Palm Beach International Airport (PBI) is located in Palm Beach County, South Florida. The airport has one terminal with 32 gates and three concourses. It is recognised as one of the best medium-sized airports in North America, ranking highly for short wait times at TSA checkpoints. The airport is easily accessible by road, train, and bus.
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What You'll Learn
- Palm Beach International Airport has one terminal with 32 gates and three concourses
- The airport is accessible by road, bus, train, and helicopter
- It has been named one of the best airports in the US by Travel + Leisure Magazine and Condé Nast Traveler
- The airport has a fire station with 13 specialised firefighting vehicles
- The airport is undergoing a phased modernisation, including an expansion of Concourse B
Palm Beach International Airport has one terminal with 32 gates and three concourses
Palm Beach International Airport (PBI) is a moderately sized airport with a range of facilities and services. The airport has one terminal, 32 gates, and three concourses, offering efficient and convenient travel options for passengers.
Concourse A, with four gates (Gates A1-A4), is a ground-level concourse accommodating smaller regional aircraft. Bahamasair is the sole airline operating from Concourse A. With hardstand gates, Concourse A facilitates the operation of smaller aircraft, ensuring efficient utilization of the airport's infrastructure.
Concourse B, consisting of 13 gates (Gates B1-B12, B14), serves a variety of airlines, including major carriers such as American Airlines, Southwest Airlines, and United Airlines. This concourse is currently undergoing a multi-million-dollar expansion project, aiming to modernize the facilities and enhance the overall passenger experience at PBI.
Concourse C, featuring 15 gates (Gates C1-C12, C14-C16), caters to several well-known airlines, including Air Canada, Delta Air Lines, and JetBlue, among others.
The airport's efficient design extends to its air traffic control infrastructure, with a 240-foot (73-meter) control tower located on the north side, ensuring safe and orderly aircraft movement. The airport also boasts an impressive ranking in terms of checkpoint wait times, having been recognized as #1 across the U.S. for the shortest overall wait times at TSA checkpoints.
In addition to its efficient layout and operational excellence, PBI offers convenient transportation options for passengers. With direct vehicular access from Interstate 95, Southern Boulevard, and Congress Avenue, the airport is easily reachable by car. Additionally, public transportation options, including bus routes 40 and 44, provide connections to nearby train stations, ensuring seamless travel for those opting for public transit.
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The airport is accessible by road, bus, train, and helicopter
Covering an area of 2,300 acres, Palm Beach International Airport is indeed a big airport. It has one terminal, which consists of 32 gates and three concourses. The airport is easily accessible by various means of transport, including road, bus, train, and helicopter.
By Road
Interstate 95, Southern Boulevard, and Congress Avenue all serve and provide direct vehicular access to the airport. Taxis are readily available at the airport, and you can find them on Level One near the Baggage Claim area. Ride-share platforms like Uber and Lyft also operate at the airport, with designated pick-up and drop-off locations on the same level.
By Bus
Palm Beach County's public bus transportation offers regular services throughout the county, including to and from the airport. Palm Tran bus routes 40 and 44 serve the airport, connecting it to the West Palm Beach station. The bus stop is conveniently located on the outer curb of Level One, and route maps can be found inside the Terminal on Level One near Baggage Claim. A single ticket costs $2 and can be purchased directly from the driver.
By Train
The Tri-Rail train service connects West Palm Beach and Miami, with stops at multiple locations in between. The West Palm Beach Tri-Rail station is located at 203 South Tamarind Avenue, and a free shuttle service connects it to the airport. Amtrak also provides long and short-distance rail services throughout the United States, accessible from the West Palm Beach Amtrak station at 201 South Tamarind Avenue. A Palm Tran shuttle is available to transport passengers between the airport and the Amtrak station.
By Helicopter
Helicopter operations typically use 10R/28L or its parallel taxiways, or they may make a direct approach to Customs or the Galaxy Aviation ramp. The Palm Beach County Health Care District operates the Traumahawk with Palm Beach County Fire-Rescue from a hangar at the airport's southwest corner. Each helicopter is staffed with a Health Care District employee pilot, along with a nurse and paramedic from the Palm Beach County Fire Rescue.
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It has been named one of the best airports in the US by Travel + Leisure Magazine and Condé Nast Traveler
West Palm Beach International Airport (PBI) has been named one of the best airports in the US by Travel + Leisure Magazine and Condé Nast Traveler. The airport has received several accolades and continues to exceed expectations, particularly regarding checkpoint wait times.
In 2024, Travel + Leisure Magazine ranked PBI as the 3rd Best US Airport in its World's Best Awards. The publication recognised the airport's "abundant charm" and the expansion of airline services offered by ultra-low-cost carriers. PBI also ranked highly in the J.D. Power North American Airport Satisfaction Survey the same year, further cementing its reputation as one of the nation's top airports.
Additionally, in 2023, Condé Nast Traveler recognised PBI as the 4th Best Airport in the United States in its Readers' Choice Awards. This ranking was based on the votes of over 500,000 individuals, who appreciated the airport's stress-free customer experience and unique features like a putting green and short lines for passengers.
PBI's dedication to modernisation and improving the passenger experience is evident through its multi-million-dollar projects, including the expansion of Concourse B. The airport offers convenient parking options, easy access to major roadways, and efficient TSA checkpoints, making it a favourite among travellers.
With its impressive facilities, convenient location, and commitment to customer satisfaction, it's no surprise that West Palm Beach International Airport has garnered recognition from prestigious travel publications and organisations.
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The airport has a fire station with 13 specialised firefighting vehicles
The Palm Beach International Airport in South Florida is an award-winning airport, having been named 3rd Best U.S. Airport in Travel + Leisure Magazine's 2024 World's Best Awards and 5th Best Airport in the U.S. by Condé Nast Traveler's 2024 Readers' Choice Awards. The airport consists of one terminal with 32 gates and three concourses.
- An air stair that assists in deplaning during emergencies
- Four airport crash tenders with the call sign Dragon (Dragon 1, Dragon 2, etc.)
- A foam unit carrying Purple-K concentrate to aid in fire extinguishing
- A heavy rescue vehicle equipped with additional tools for plane crashes and other mass-casualty incidents
The Trauma Hawk Station, situated at the southwest corner of the airport, is part of the Palm Beach County Fire Rescue and has two Sikorsky S-76C helos. The Trauma Hawk Aero-Medical Program, established in November 1990, is a partnership between the Palm Beach County Fire Rescue and the Palm Beach County Health Care District. This program replaced the use of Palm Beach County Sheriff's Office helicopters to medevac critically injured patients to hospitals. Each helicopter is staffed with a pilot, a registered nurse, and a paramedic.
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The airport is undergoing a phased modernisation, including an expansion of Concourse B
The Palm Beach International Airport (PBI) in West Palm Beach is undergoing a phased modernisation, including an expansion of Concourse B. The airport has been recognised for its quality and service, and the ongoing modernisation project aims to further enhance the passenger experience.
The expansion of Concourse B, which began in March 2023, is a multi-million dollar project that will bring several upgrades and improvements. The project is being executed in phases to ensure the airport remains fully operational during the construction process. The first phase includes the construction of a new 3,000-square-foot restaurant near Gate B5 and the expansion of restroom facilities in the concourse. This initial phase is expected to be completed within approximately 12 months, causing temporary reductions in food and beverage options and restroom availability in Concourse B. However, Concourse A, located just a short two-minute walk away, will remain open to supplement these services.
The modernisation project also includes plans to construct infrastructure to support two additional passenger boarding bridges, further improving the efficiency of the airport's operations. Additionally, the expansion will feature elevated ceiling heights, electrochromic glass to mitigate heat and glare, integrated nursing suites, a sensory room, and adult changing tables. These enhancements reflect the airport's commitment to diversity and inclusivity, ensuring that the facilities cater to a wide range of traveller needs.
Concourse B, which serves a significant number of passengers daily, is an integral part of the airport's operations. The expansion project aims to provide a more spacious and comfortable environment for travellers, with expanded hold room and seating areas. The construction process is being carefully managed in collaboration with airport personnel to prevent any disruptions or delays to passengers during this time.
The phased modernisation and expansion of Concourse B at the Palm Beach International Airport demonstrate the airport's proactive approach to enhancing its facilities and services. By investing in these upgrades, the airport reinforces its commitment to providing a superior passenger experience, solidifying its reputation as a highly-regarded travel hub in South Florida.
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Frequently asked questions
The airport has one terminal with 32 gates and three concourses.
The airport is served by Brightline, Amtrak, and Tri-Rail trains. It is also accessible via Interstate 95, Southern Boulevard, and Congress Avenue. Additionally, Palm Tran bus routes 40 and 44 connect the airport to the West Palm Beach train station.
The Palm Beach International Airport has received multiple awards, including being named the 3rd Best U.S. Airport in Travel + Leisure Magazine's 2024 World's Best Awards, 5th Best Airport in the U.S. by Condé Nast Traveler's 2024 Readers' Choice Awards, and 7th Best Medium Airport in the 2024 J.D. Power North American Airport Satisfaction Survey.
The airport features a 240-foot (73 m) Airport Traffic Control tower, a single-story 9,000-square-foot ATBM Base Building, and a fire station with specialized firefighting equipment. It also has a range of parking options, including long-term, premium, and short-term parking lots.
