Roberta Aguirre
Starbucks is a global coffeehouse chain that is present in over 80 countries. It's no surprise, then, that you can find a Starbucks in Frankfurt Airport, in Terminal 2, Abflugbereich E, Airside, Gates E1-9. The Starbucks in Frankfurt Airport offers takeout, free Wi-Fi, and a range of delicious coffee creations and snacks. The Eatery, a restaurant and bar located in Frankfurt Airport, also serves Starbucks coffee specialties.
| Characteristics | Values |
|---|---|
| Location | Terminal 2, Abflugbereich E, Airside, Gates E1-9, Frankfurt Airport |
| Phone Number | 069 69539764 |
| Menu | Standard Starbucks fare, coffee, cakes, muffins |
| Services | Takeout, free Wi-Fi, garage parking, debit card payments |
| Opening Hours | Mon, Tue, Wed, Thu, Fri, Sat, Sun |
| Reviews | Mixed, rated 4 out of 5 stars on Tripadvisor and Yelp |
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What You'll Learn
Starbucks Frankfurt Airport location and contact details
There is a Starbucks located in Frankfurt Airport, at Airportring 24, Terminal 1, Area B, Level 2, Shopping Avenue, 60549 Frankfurt, Hesse, Germany. The phone number for this location is +49 69 69539982.
Reviews for this Starbucks location are mixed. Some customers have reported friendly staff, while others have complained of impolite service. The coffee and food offerings are standard Starbucks fare, and the store is described as small. The prices are reportedly a little high, but the quality is good, and the store provides wifi and power outlets.
This Starbucks location is convenient for travellers passing through the airport, with several reviews mentioning the relief of finding a familiar place to wait before a flight. The store is open 24 hours, so it is also an option for those with early morning or late-night flights.
Overall, the Starbucks at Frankfurt Airport seems to provide a typical Starbucks experience, with the added benefit of being conveniently located for travellers.
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Starbucks menu and prices
There is a Starbucks located in Frankfurt Airport, Terminal 2. The store is described as small, but it offers the standard Starbucks fare.
The Starbucks menu offers a variety of popular drinks, including coffee, tea, and seasonal beverages. They also provide a selection of snacks and baked goods, as well as breakfast and lunch options. Here is a list of some items from the Starbucks menu with their prices:
Drinks
- Caffe Latte: $2.95 (Tall), $3.65 (Grande), $4.15 (Venti)
- White Chocolate Mocha: $3.75 (Tall), $4.45 (Grande), $4.75 (Venti)
- Caramel Frappuccino: $3.75 (Mini), $4.95 (Venti)
- Pumpkin Spice Latte: $4.25 (Tall), $5.25 (Venti)
- Salted Caramel Mocha: $4.25 (Tall), $5.25 (Venti)
Bakery and Breakfast
- Butter Croissant: $2.75
- Chocolate Croissant: $2.75
- Iced Lemon Pound Cake: $2.45
- Bacon & Gouda Breakfast Sandwich: $3.75
- Hearty Blueberry Oatmeal: $3.45
Lunch
- Turkey Rustico Panini
- Chicken Artichoke Panini (Limited Time)
- Prices for lunch items range from $2.75 to $6.45.
The prices and availability of items may vary depending on location and season. It's always a good idea to check the Starbucks website or app for the most up-to-date information.
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$20.66 $23.94
Starbucks customer service reviews
There is a Starbucks located in Terminal 2 of the Frankfurt Airport. The reviews for this location are mixed. One review mentions that the staff were friendly but overworked, while another claims that the staff were impolite and made mistakes due to a language barrier.
Now, moving on to Starbucks customer service reviews in general. Starbucks, a prominent global coffee retailer, has received a variety of customer reviews regarding its services. While some customers have praised the company for its consistent product quality and convenient locations, others have expressed disappointment with inconsistencies in their orders, long wait times, and increasing prices.
Some customers have shared positive experiences, commending Starbucks for its friendly and helpful staff, who go out of their way to ensure a pleasant visit. For example, one customer review highlights how a barista named Niko took the time to help them figure out their preferred drink, transforming a typically bad experience into a refreshing one. Another customer mentions how a staff member named Billy at the Franklin Park location was able to cheer them up on a bad day by preparing their order with a smile and remarkable speed.
On the other hand, some customers have encountered issues with rude and unhelpful staff. One review mentions an incident at the Abington Services location on the M74, where staff members were accused of making racial comments and being dishonest about a double-charging issue. Another review mentions staff at a Florida location, stating that their drinks were not prepared well and that specific baristas provided poor customer service.
In terms of product consistency and wait times, there are mixed reviews. While some customers appreciate the convenience of mobile ordering through the Starbucks app, others have experienced delays in receiving their orders, even when using the app to save time. Some reviews mention that their drinks were filled primarily with ice, while others state that their orders were consistently incorrect or inconsistent in taste.
Price increases have also been a point of contention among customers. Several reviews mention that Starbucks prices continue to rise, with one customer deeming it "greed" and predicting a potential loss of customers.
Overall, Starbucks customer service reviews vary widely, reflecting a range of experiences across different locations and highlighting areas where the company may focus its efforts to enhance customer satisfaction.
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Starbucks in-store experience
There is a Starbucks located in Terminal 2 of Frankfurt Airport, Germany. The in-store experience at this Starbucks is similar to what customers have come to expect from the franchise—good coffee, WiFi, power outlets, and friendly staff. The coffee served is of the same taste and quality as any other Starbucks, which travellers may find comforting and familiar. The store also offers takeout and accepts debit cards.
While the staff are described as friendly, one review notes that they seemed overworked. This particular review also mentions that the staff member serving them did not speak English, which made it difficult to place orders. However, the manager was able to resolve the situation. The store is described as small, but conveniently located within the airport.
In addition to coffee, this Starbucks offers a variety of sweet and savoury snacks, including muffins, cakes, and bagels. Reviews indicate that the prices are slightly higher than expected, but the quality of the products is assured. Overall, the Starbucks in Frankfurt Airport provides a comfortable and familiar environment for travellers, with the convenience of well-known coffee and treats.
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Starbucks store ratings
Starbucks at Frankfurt Airport, Terminal 2, has received mixed reviews on Tripadvisor and Yelp. The store has an average rating of 4 out of 5 stars on Tripadvisor, with 152 reviews. While some customers have praised the friendly staff and convenient location, others have complained about bad service and impolite staff.
One reviewer mentioned that the staff were friendly but overworked, and they had a pleasant experience overall. They also mentioned that the store offers standard Starbucks fare, including coffee and muffins. This review is supported by another customer who said that the coffee and cake they tried were good, and the staff were friendly. They also appreciated the availability of Wi-Fi and power outlets.
On the other hand, a different reviewer had a negative experience, stating that a staff member screamed at them and made mistakes due to a language barrier. They found the staff to be impolite and felt that the Frankfurt Airport store did not care about providing a minimum level of service.
Another reviewer mentioned that the rates at this Starbucks location were a little high, but the quality was assured. They also noted that the coffee tasted the same as anywhere else, which could be a positive or negative depending on one's preferences.
The Yelp page for the Starbucks store in Frankfurt am Main, which appears to be the same location at the airport, also has a rating of 4 stars. However, there are fewer reviews on this platform, and the specifics of the ratings are not provided.
Overall, the Starbucks store at Frankfurt Airport has received a positive rating on average, but individual experiences may vary. The reviews highlight both positive and negative aspects, such as the convenience of the location, the taste of the coffee, and the friendliness of the staff, which can be inconsistent.
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Frequently asked questions
Yes, there is a Starbucks in Terminal 2 of Frankfurt Airport.
The Starbucks in Frankfurt Airport has received mixed reviews. While some customers have praised the friendly staff and convenient location, others have complained about bad service and impolite staff. The coffee and cakes have also received positive feedback, with travellers expressing relief at finding a familiar option during a long layover.
The Starbucks in Frankfurt Airport is open 7 days a week, from Monday to Sunday.
Yes, Starbucks at Frankfurt Airport offers takeout and accepts debit cards as a form of payment.
