Owais Crawford
Newark Liberty International Airport has experienced several disruptions due to equipment and technical outages, leading to delays and cancellations. One notable incident occurred during one of the busiest travel days of the year, when an equipment outage caused average delays of nearly two hours for arriving flights. Another incident, attributed to a global technical system outage affecting Microsoft's cloud unit Azure, resulted in an average delay of one hour for departures. These disruptions highlight the potential impact of technology-related issues on air travel, with some attributing the delays to a communication technology breakdown and radar issues.
| Characteristics | Values |
|---|---|
| Date | 3rd September 2024, 19th July 2024, 7th November 2024 |
| Cause | Equipment outage, radar outage, Microsoft CrowdStrike outage |
| Impact | Delayed flights, grounded flights, cancellations |
| Average Delay | 1 hour, 1 hour and 39 minutes |
| Status | FAA issued clarification that flights are continuing to arrive and depart |
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What You'll Learn
Delayed flights
Newark Liberty International Airport has experienced several delays in recent months due to various issues.
On a busy holiday Monday in September 2024, an equipment outage caused delays for flights arriving at Newark International Airport. The Federal Aviation Administration (FAA) reported a possible radar outage, causing an average delay of 1 hour and 39 minutes for arriving flights. The FAA issued a clarification that flights were continuing to arrive and depart, albeit at a slower pace.
Similarly, in July 2024, a global technical system outage, specifically a Microsoft CrowdStrike Outage, impacted flights at Newark Airport. This resulted in an average delay of one hour for departures. The Port Authority of New York and New Jersey advised travellers not to go to the airport unless their flight was confirmed.
In addition, there have been reports of communication technology issues with air traffic control (ATC) that have temporarily limited the number of flights into and out of the airport. These issues have resulted in gate hold and taxi delays of 15 minutes or less, as well as airborne arrival delays of 15 minutes or less.
Travellers are advised to check the FAA website, fly.faa.gov, for updates during periods of disruption and to contact their airline directly for the most current flight status information.
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Radar and communication issues
On July 19, 2024, a global technical system outage affected flights at Newark Liberty International Airport, causing an average of one-hour delays for departures. This was due to a Microsoft CrowdStrike outage, which impacted computer systems at United and many other organizations worldwide.
On September 3, 2024, during one of the busiest travel days of the year, an equipment outage caused flight delays at Newark Airport. The Federal Aviation Administration (FAA) reported that officials were investigating a possible radar outage. The FAA clarified that flights were continuing to arrive and depart, but they were being slowed due to the radar issue. The average delay for arriving flights was one hour and 39 minutes.
On November 7, 2024, there were reports of communication issues and reduced radar sweeps at Newark Airport. Controllers lost their ability to transmit on Guard 121.5, a failsafe transmission method. This affected airports in New Jersey and New York, including EWR, TEB, LGA, JFK, FRG, and SWF. As a result, there were temporary limitations on the number of flights for all airlines arriving and departing from Newark Liberty Airport.
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Microsoft CrowdStrike outage
On July 19, 2024, a global technical system outage affected flights at Newark Liberty International Airport, causing an average of an hour's delay for departures. This was due to a worldwide IT outage impacting Microsoft Windows PCs and servers connected to the CrowdStrike security platform.
CrowdStrike, an American cybersecurity company, had distributed a faulty update to its Falcon Sensor security software, which caused widespread problems with Microsoft Windows computers running the software. As a result, roughly 8.5 million systems crashed and were unable to properly restart. This update caused widespread "blue screens of death", infamous error screens on Windows. The update contained a logic error triggered by a routine sensor configuration update.
The Microsoft CrowdStrike outage had a far-reaching impact, affecting multiple sectors and regions. The airline industry was particularly hard hit, with over 4,295 flights canceled globally, causing chaos at airports. Hospitals and emergency services also experienced outages, with some surgeries postponed.
The financial damage of the outage has been estimated at a minimum of US$10 billion, with the top 500 US companies by revenue (excluding Microsoft) facing nearly $5.4 billion in financial losses. CrowdStrike's CEO apologized for the disruption and assured that they had identified and fixed the issue. Microsoft deployed experts to work with affected customers and provided tools to help restore crashed systems.
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FAA status
On 3 September 2024, there were some flight delays at Newark International Airport due to an equipment outage. The Federal Aviation Administration (FAA) issued a clarification that, despite an earlier notice indicating a ground stop, flights were continuing to arrive and depart. The FAA advised travellers to monitor fly.faa.gov for updates. The issues caused arriving flights to be delayed by an average of 1 hour and 39 minutes.
On 19 July 2024, a global technical system outage affected flights at Newark Liberty International Airport, causing an average of an hour's delay for departures. The Port Authority of New York and New Jersey was not affected by the outage, but airlines experienced delays and cancellations.
On 7 November 2024, there were reports of a communication technology issue with ATC (Air Traffic Control) that was temporarily limiting the number of flights for all airlines into and out of Newark Liberty Airport.
As of 3 September 2024, the FAA status for Newark Airport was "normal", with general departure and arrival delays of 15 minutes or less.
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Cancelled flights
On Monday, September 3, 2024, an equipment outage caused some flight delays at Newark Liberty International Airport. The Federal Aviation Administration (FAA) reported that a possible radar outage was under investigation. Arriving flights were delayed by an average of 1 hour and 39 minutes. While the FAA initially indicated a ground stop, it later clarified that flights were still arriving and departing, albeit at a slower pace.
On July 19, 2024, a global technical system outage, specifically a Microsoft CrowdStrike outage, impacted flights at Newark Liberty International Airport. This resulted in an average delay of one hour for departures, with 38 cancellations in a 24-hour period, according to FlightAware. The Port Authority of New York and New Jersey advised passengers not to go to the airport unless their flight was confirmed.
In November 2024, communication issues with air traffic control (ATC) were reported, potentially due to radio or frequency problems. This resulted in reduced radar sweeps and difficulties in transmitting on the emergency frequency of 121.5. These issues affected multiple airports, including EWR (Newark Liberty Airport), and led to temporary limitations on the number of flights.
While specific dates and causes vary, it is clear that outages have led to cancelled and delayed flights at Newark Liberty International Airport, causing significant disruptions for travellers, especially during busy holiday periods.
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Frequently asked questions
Yes, there have been multiple instances of outages affecting Newark Airport. The most recent one was in September 2024, when an equipment outage, possibly a radar outage, caused flight delays.
The September 2024 outage caused significant disruptions during one of the busiest travel days of the year, with arriving flights delayed by an average of 1 hour and 39 minutes.
Yes, in July 2024, a global technical system outage, specifically a Microsoft CrowdStrike Outage, impacted flights at Newark Airport, resulting in an average delay of one hour for departures.
The Microsoft CrowdStrike Outage caused delays and cancellations for airlines operating from Newark Airport. There were 38 cancellations within a 24-hour period, according to FlightAware.
Yes, there have been reports of communication technology issues with ATC (Air Traffic Control) and radar problems affecting Newark Liberty Airport and other airports in the region. These issues can lead to temporary limitations on the number of flights and cause delays for travellers.
