Jazmin Li
CLEAR Plus is available at Toronto Pearson International Airport, allowing travellers to get to their gates faster through dedicated lanes. Travellers can access the CLEAR Mobile Lane by purchasing a pass and using it any time on the day of their reservation. They can also use the CLEAR Plus Lane in the International Terminal and easily access their gate with the Plane Train, even if they are flying domestically.
| Characteristics | Values |
|---|---|
| Number of times Toronto Pearson International Airport has been named the best high-volume airport on the continent | 6 |
| Number of consecutive years Toronto Pearson International Airport has held the title of best high-volume airport on the continent | 5 |
| Year Toronto Pearson International Airport relinquished its title of best high-volume airport on the continent | 2022 |
| Toronto Pearson International Airport's ranking in Forbes' list of "Canada's Best Employers" in 2024 | 210th |
| Number of passengers per year at Toronto Pearson International Airport | Over 40 million |
| Organisation that named Toronto Pearson International Airport the best high-volume airport on the continent | Airports Council International (ACI) World |
| Programme through which the award was given | Airport Service Quality (ASQ) |
| Organisation that named Toronto Pearson International Airport as one of "Canada's Best Employers" | Forbes |
| Number of locations with Customs and Border Protection (CBP) Preclearance | 15 |
| Number of CBP officers and agriculture specialists | Over 600 |
| Number of countries with CBP Preclearance | 6 |
| CLEAR membership benefit | Faster passage through security |
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What You'll Learn
Toronto Pearson International Airport is the best high-volume airport on the continent
Toronto Pearson International Airport has been named the best high-volume airport on the North American continent for the sixth time in seven years. The airport, located in Mississauga, Ontario, Canada, is the largest and busiest airport in the country, handling 46.8 million passengers in 2024. It is situated 25 kilometres (16 mi) northwest of Downtown Toronto and has five runways, 30 taxiways, and two passenger terminals.
The airport's latest accolades include being ranked among Forbes' list of "Canada's Best Employers" in 2024 and recognised as the world's 29th-busiest airport and the 18th-busiest in North America. Toronto Pearson has also been recognised for its excellent customer experience, with the Airports Council International (ACI) World awarding it the "Best Airport over 40 Million Passengers in North America" award as part of its Airport Service Quality (ASQ) program.
The airport's two terminals are designed to handle all three sectors of travel: domestic, transborder, and international. This design results in terminal operations being grouped for airlines and airline alliances rather than for domestic and international routes. Terminal 1, a 346,000-square-metre facility with 58 gates, was built through a joint venture known as Airports Architects Canada. Terminal 3 also has a large parking garage with 12,200 parking spaces.
Toronto Pearson offers extensive flight services, providing non-stop and same-plane connections to over 155 cities worldwide. It also has a range of ground transportation options, including car rental services and Coach Canada's Megabus service, which connects the airport to Hamilton International Airport and various destinations east of Toronto. Additionally, the airport is easily accessible from Highways 427 and 409, with Airport Road and Dixon Road providing local access.
To enhance the travel experience, Toronto Pearson offers CLEAR Plus Lanes, enabling faster access to gates through dedicated lanes at the airport and at 59 other airports nationwide. The CLEAR Mobile Lane can be accessed using a QR code in the CLEAR app, providing a convenient and efficient security process.
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It was honoured as the best airport in North America
Toronto Pearson International Airport has been honoured as the best airport in North America for high-volume travel hubs, with over 40 million passengers annually. This is the sixth time in the last seven years that the airport has received this recognition, previously holding the title for five consecutive years from 2017 to 2022.
The award is based on data from passengers who have directly passed through Toronto Pearson, analysed by the Airports Council International (ACI) World's Airport Service Quality (ASQ) program. The ASQ program uses a rigorous scientific methodology to evaluate airports for their customer experience.
Toronto Pearson's President and CEO, Deborah Flint, attributed the award to the hard work of all the airport's employees, stating that they "deliver in new ways that heighten the reliability and enjoyment of the experience at Pearson."
The airport also offers efficient security processes through CLEAR Plus Lanes, allowing faster access to gates for members. Additionally, US-bound travellers can take advantage of US Customs and Border Protection (US CBP) preclearance, bypassing additional inspections upon arrival in the US.
With its consistent excellence in customer service and efficient security processes, Toronto Pearson International Airport has solidified its position as the best airport in North America for high-volume travel.
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US Customs and Border Protection at Pearson Airport
US Customs and Border Protection (US CBP) at Pearson Airport allows travellers to the US to clear US customs and immigration before boarding their flight. This means that travellers can bypass CBP and Transportation Security Administration (TSA) inspections upon arrival in the US and proceed directly to their connecting flight or destination.
US CBP processing at Pearson Airport takes place from 3:30 am until 9:00 pm in both Terminal 1 and Terminal 3. Passengers must first go through CATSA security screening, which begins at 3:00 am, before entering the USCBP hall.
To expedite the inspection process prior to departure, travellers can download the US CBP Mobile Passport Control (MPC) app, available on the Google Play Store and Apple App Store. The app allows travellers to submit their information digitally before travelling, eliminating the need for a declaration form. After downloading the app, users must create a profile with their passport information, name, gender, date of birth, and country of citizenship. Once users submit their transaction through the app, they will receive an electronic receipt with an encrypted QR code. This can then be shown to a CBP officer, along with the user's physical passport and mobile device, to speed up the inspection process.
Additionally, Pearson Airport offers CLEAR Plus Lanes, which provide faster access to the gates through dedicated lanes. Travellers can purchase a pass for the CLEAR Mobile Lane and use it anytime on the day of their reservation. CLEAR Plus Lanes are available at 59 airports nationwide, and members can also access exclusive services such as Ambassador Assist.
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Clear Plus Lane in the International Terminal
Toronto Pearson International Airport has been named the best airport in North America for high-volume airports for the sixth time in the last seven years. The airport has been recognised for its customer experience, with particular mention of the hard work of its employees in delivering new ways to heighten the reliability and enjoyment of the airport experience.
One of the ways in which travellers can speed through Toronto Pearson is by using the CLEAR Plus Lane in the International Terminal. CLEAR Plus is a dedicated lane that travellers can access by purchasing a pass or enrolling in a membership. Travellers can get to their gates faster through these dedicated CLEAR Plus Lanes at 59 airports nationwide.
CLEAR Plus members can also benefit from the new Ambassador Assist service, which guides members every step of the way through the airport. This service is currently available at MSP, IAD, and MCO, with more locations likely to be added in the future.
To access the CLEAR Plus Lane, travellers can use the CLEAR Mobile Lane with their QR code in the CLEAR app. This can be done without a reservation or purchase. The CLEAR app also offers additional benefits, such as determining the best time to leave for the airport and reserving a ride with Uber.
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Clear Plus Membership for faster airport security
CLEAR Plus is a paid membership service that allows travellers to move faster through security at 59 airports across the US. It is available at Toronto Pearson International Airport.
CLEAR Plus members can use dedicated CLEAR Lanes at TSA checkpoints to get to their gates faster. Members can verify their identity at a CLEAR Pod using their face, eyes, or fingers, and a CLEAR Ambassador will then bring them to the front of the security line for screening.
CLEAR Plus can be used in conjunction with TSA PreCheck®, a US government program that identifies travellers deemed low-risk by the Transportation Security Administration (TSA). TSA PreCheck® allows travellers to pass through expedited security screening without removing their shoes, laptops, 3-1-1 liquids, belts, or light jackets. When bundled together, CLEAR Plus and TSA PreCheck® offer members the fastest route to their gate.
CLEAR Plus members also have access to exclusive travel perks, such as expedited passport services and easier luggage shipment. In addition, CLEAR offers a family plan that allows members to add up to three family members or friends to their membership for a discounted rate. Children under 18 can join the primary member at security screening for free.
CLEAR also offers a mobile app that provides additional benefits, such as the ability to determine the best time to leave for the airport and reserve a ride with Uber. The app includes a QR code that can be used to access the CLEAR Mobile Lane for faster security screening at select locations.
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Frequently asked questions
Yes, CLEAR is offered at Toronto Pearson International Airport.
CLEAR is a membership program that allows travellers to speed through airport security.
CLEAR Plus members can use dedicated CLEAR Plus Lanes to get to their gates faster. Members can access the CLEAR Mobile Lane by purchasing a pass and using it anytime on the day of their reservation.
You can sign up for CLEAR by enrolling online or at the airport.
In addition to faster airport security, CLEAR offers members exclusive pricing and benefits such as expedited passport services and easier luggage shipment.
