Lois Larson
Getting to and from the airport can be stressful, but Lyft is partnered with airports across the country to simplify this process. You can request a ride to or from the airport through the Lyft app, which offers wallet-friendly, luxury, and XL ride options. You can also schedule a ride up to 30 days in advance, and even up to 90 days in advance for airport rides. If you're travelling to or from select airports, such as LAX, ORD, or MDW, you can preorder a ride as soon as your plane lands.
| Characteristics | Values |
|---|---|
| Pre-ordering rides | Available at LAX, MDW, ORD, AUS, JFK, SEA, and more |
| Cancelling rides | Free of charge if done within 5 minutes of making the request |
| Pick-up locations | Designated spots at specific airports |
| Ride options | Wallet-friendly, luxury, and XL |
| Scheduling rides | Can be done up to 30 days in advance |
| Ride reminders | Available through Apple Calendar |
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What You'll Learn
Scheduling a ride in advance
Scheduling a Lyft ride in advance is a convenient option for riders, especially when travelling to or from the airport. This feature is available for iOS users, who can connect their Apple Calendar to the Lyft app to receive booking reminders.
Lyft allows riders to schedule a ride up to 30 days in advance. This can be done by simply choosing a date and time and locking in a price. Scheduled pickups are prioritised, ensuring that the ride will be there when needed. Riders can also edit their ride up to one hour before the pickup time.
Additionally, at select airports, riders can pre-order a ride as soon as their flight lands. This new feature eliminates the stress of guessing when to order a ride and ensures a perfectly timed pickup. Lyft will handle the timing, allowing riders to proceed to the pickup spot worry-free.
Riders can also pre-order pickups at specific airports, including Los Angeles (LAX), Chicago (O'Hare and Midway), and soon at AUS, JFK, and SEA. This option is available as soon as the plane lands, and the driver will be notified to arrive at the designated pickup location once the request is made.
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Cancelling a ride
Cancelling a Lyft ride can be done directly through the Lyft app. However, if you don't cancel your ride fast enough, you may be charged a cancellation fee.
Cancelling Before the Ride
If you have a scheduled ride, you can cancel it at no charge if you do so before you are matched with a driver. You can schedule a ride up to 90 days in advance, and you must cancel at least an hour before the scheduled pickup time to avoid a fee. To cancel a scheduled ride, tap the 'Trip' navigation bar at the bottom of the home screen, then tap 'Details' under the scheduled ride you want to cancel. From there, you can tap 'Edit Ride' and then tap 'Cancel Ride' to cancel the ride.
Cancelling After the Ride Has Started
If you need to cancel your ride within the first five minutes after pickup, you can do so if someone else took your ride or if there is another critical issue. To cancel, open the Lyft app's main menu and tap the ride that you need help with.
Disputing a Fee
If you think you were wrongly charged a cancellation fee, you can dispute the charge in the app by opening the Lyft app's main menu and tapping the ride for which you were charged.
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Pick-up locations
Firstly, it is important to note that you can schedule your ride ahead of time. You can schedule a ride up to 30 days in advance on the Lyft app, and up to 90 days in advance if you are a premium member. This is a great option if you want to avoid the stress of organising a ride when you land.
Once you have landed, you can request a ride through the app. You will need to verify that your pin is dropped near the terminal where you are currently waiting, or follow the app's instructions to the appropriate door. If you are unsure about the best location to meet your driver, you can call them to confirm. Some airports have designated specific areas for drivers to pick up riders, so be sure to follow the in-app instructions carefully.
Lyft's new pre-order feature is available at some of the largest travel hubs in the country, including Los Angeles (LAX) and Chicago (O'Hare and Midway). With this feature, you can pre-order a ride as soon as your flight lands, and your driver will be notified to arrive at your designated pickup location. This service is also available at some smaller airports, such as St. Pete-Clearwater International Airport (PIE) and Wichita Dwight D. Eisenhower National Airport (ICT).
Lyft aims to provide a seamless experience for passengers travelling to and from the airport, so you can expect clear instructions and efficient service when using the app to request a ride.
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Ride options
Lyft offers a variety of ride options to suit different needs and preferences. Here are some of the ride options available when using Lyft at an airport:
Scheduled Rides
Lyft allows you to schedule your airport ride in advance, making travel planning more convenient. You can schedule a ride up to 30 days ahead of time on the Lyft app, choosing a date and time that works for you and locking in a price. This feature is perfect for ensuring a stress-free journey to the airport, especially if you have a vacation or an important event to attend. Scheduled pickups are prioritized, and you can even edit your ride up to one hour before the pickup time if your plans change.
Preorder Pickups
Lyft has introduced a preorder feature at select airports, including Los Angeles (LAX), Chicago (O'Hare and Midway), and soon at AUS, JFK, and SEA. With this option, you can preorder a ride as soon as your flight lands, eliminating the wait time for on-demand rides. Your driver will be notified to arrive at your designated pickup location once you request a ride, allowing you to make your way to the pickup spot without stress or guesswork.
Ride Types
Lyft offers a range of ride options to cater to different needs and budgets. You can choose from wallet-friendly, luxury, or XL ride options, depending on your preferences and the number of passengers and luggage you have. The XL option, for example, accommodates up to six passengers and provides ample space for luggage.
Loyalty Rewards
Lyft understands the importance of loyalty rewards for travellers. They have partnered with various loyalty programs to offer perks and make it more compelling for riders to choose Lyft for their airport travel. These loyalty programs can provide benefits and rewards that enhance your overall travel experience.
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Tracking your ride
If you are travelling for work, you can keep track of your ride receipts and send them automatically to your company's expense system. You can also keep work and personal rides separate with a business profile, which you can switch between with a tap.
If you are heading to the airport, you can connect your Apple Calendar to the Lyft app to get reminders about booking your ride. Your flight and terminal information will automatically appear in the app. You can also use Live Activities and Dynamic Island on iPhone to track the progress of your ride and see timely updates without opening the app. For Android users, Google Assistant's travel notifications can help you get to the airport on time, with Google using traffic predictions to nudge you when it's time to book. You can also compare ride times and prices in Google Maps and click directly into the Lyft app to book.
If you are at the airport and need a ride, you can open the app and follow the directions to find your pickup zone. Remember that every airport has different pickup spots. You can also pre-order a ride as soon as your flight lands at select airports, meaning you don't have to worry about when to book and can make your way to the pickup spot stress-free.
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Frequently asked questions
You can book a ride to the airport by using the Lyft app. You can also schedule your ride up to 30 days in advance.
Yes, you can request a ride from the airport by using the Lyft app. You can also pre-order a ride as soon as your plane lands at select airports, including Los Angeles (LAX) and Chicago (O'Hare, Midway).
Verify that your pin was dropped near the terminal where you are currently waiting, or follow the instructions in the app directing you to the appropriate door. Once the request has been made, you can call your driver to confirm the best location to meet.
Yes, you can cancel your ride through the app using the icon on the top right of the home screen. To avoid being charged a cancellation fee, you must cancel within 5 minutes of making your request.
Yes, you can schedule your ride up to 90 days in advance. Your driver will be there within 10 minutes of your pickup time, or you will receive up to $100 in credits.
