Ruth Haines
Dubai International Airport (DXB) offers a range of payment options for travellers passing through its terminals. The airport has recently introduced a new payment system called 'Scan, Pay and Go', which allows travellers to pay for parking using their mobile devices. This system is available across all parking lots at the airport, with traditional payment kiosks still available as an alternative. Dubai Airport also offers a range of other services, including special lanes and assistance for those with additional needs, baggage delivery services, and the option to hire a car.
Characteristics and their values regarding payments at Dubai Airport
| Characteristics | Values |
|---|---|
| Payment methods | Visa, MasterCard, Apple Pay |
| Parking payment system | Scan, Pay and Go |
| Parking rates | Vary depending on the terminal and duration of parking |
| Payment options | Payment kiosks, online booking, mobile device |
| Baggage storage | Available; cost depends on size and duration |
| Baggage delivery service | Available at Emirates Terminal 3 |
| Self-check-in kiosks | Available at Emirates Terminal 3 |
| Visa requirements | Required for most nationalities; can be obtained on arrival for certain nationalities |
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What You'll Learn
Payment methods for parking
Dubai International Airport (DXB) has three terminals: T1, T2 and T3. Each terminal has its own parking options. Terminal 1 offers two parking options: Premium Car Park 1, located 2-3 minutes from the terminal, and Economy Car Park B, which is 7-9 minutes from the terminal. Terminal 2 also has two parking lots: Premium Car Park A, 3-5 minutes from the terminal, and Economy Car Park B, 10-12 minutes away. Terminal 3 has a multi-level parking facility, which is 2-3 minutes from the entrance.
There are several ways to pay for parking at Dubai Airport. One option is the 'Scan, Pay and Go' system, which is available in all airport car parks. This allows you to pay by scanning your ticket at a payment kiosk or using your mobile device. The kiosks accept Visa, Mastercard or Apple Pay. You can also pay using the parking Auto Pay Machines, which accept cash and credit cards.
You can also pre-book your parking space at Terminal 2 for long-term and short-term durations through flydubai. This can be done for as low as AED 50 per day. If you exceed your pre-booked parking period, you can pay the required parking fees for the additional time through the Scan Pay Go feature by scanning your parking QR code or at any of the parking Auto Pay Machines in the car park.
If you are a frequent traveller, you may find it useful to get a NOL card, which can be used at NOL-enabled parking meters. You can also purchase a seasonal parking card from an RTA-authorised dealer or online, which serves as proof of payment and eliminates the need for daily transactions.
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Visa, passport and baggage requirements
When travelling to Dubai, it is important to check the visa, passport, and baggage requirements.
Visa Requirements:
Some countries' passport holders do not require pre-arranged visas and can obtain a free 30-day visit visa upon arrival at Dubai International Airport. These include passport holders from the following countries:
- Mexico: eligible for a multiple-entry 180-day visit visa.
- European countries: eligible for a multiple-entry 90-day visit visa.
Nationals of other countries may need to apply for a visa in advance, and requirements may change without notice. It is recommended to check with the UAE Embassy or the General Directorate of Residency and Foreigners Affairs Dubai (GDRFA-D). A valid passport with a minimum of six months' validity is typically required for travel to Dubai.
Indian nationals with a normal passport valid for at least six months and a US visa, green card, or UK/EU residence can obtain a visa on arrival for a fee, valid for a maximum stay of 14 days, with the option to extend for another 14 days.
Passport Requirements:
Your passport should be in good condition and machine-readable. The Smart Gates at Dubai airports allow for swift passport control, typically within seconds, for UAE and GCC nationals, UAE residents, and visa-on-arrival guests with biometric passports.
Baggage Requirements:
Dubai Airports utilise high-tech security tools and follow global standards to ensure the safety and security of guests. Some requirements to keep in mind:
- Avoid wearing metal objects, and if necessary, remove them before passing through the inspection device.
- There is a limit of 15 mobile phones per person in checked luggage, and they must be in the manufacturer's packaging.
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Declaring currency and prohibited items
When travelling to Dubai, it is important to understand the rules around declaring currency and prohibited items. Firstly, in terms of currency, there is no need to worry about exchanging money beforehand, as foreign currency of almost any denomination can be exchanged in the UAE. Money can be exchanged at hotels, licensed money exchange centres located at airports, malls and public markets, and foreign bank branches and ATMs. However, it is worth noting that most exchange centres will ask for a copy of your passport or national identity proof along with your contact details.
Regarding the declaration of currency, Dubai Customs' 'iDeclare' smart application allows passengers to easily declare cash and goods online, either before or after arriving at the airport. This simplifies the customs clearance process and reduces the time needed to less than four minutes. Exempted goods include personal gifts valued at a maximum of Dh3,000, cigarettes (up to 400), cigars (up to 50), and tobacco (up to 500 grams). Anything above these values is subject to customs duties.
Now, let's move on to prohibited items. When packing for Dubai, it is crucial to be aware of the banned items that are not allowed in checked or carry-on baggage. These include sculptures, paintings, and publications that go against Islamic beliefs or sentiments, counterfeit money, cooked or homemade food, seeds, raw plants, fruits, vegetables, and other unprocessed or unpacked edibles. Additionally, personal motorised vehicles, such as hoverboards and Segways, are prohibited. Certain medicines are also banned, and the UAE government advises visitors to be vigilant when bringing medications into the country, as controlled substances may be restricted and lead to possible arrests.
When travelling to Dubai, it is important to adhere to the following baggage restrictions: a maximum of two pieces of baggage is allowed for international travel, with a total weight not exceeding 32 kg. However, these restrictions may vary by airline and fare type, so it is always best to check with your airline before travelling. All bags brought into UAE airports must have at least one flat surface, and any baggage larger than the standard size will need to be checked in at the oversized baggage counter.
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Car rental and parking payment
Dubai Airport offers both short- and long-term parking options. Premium parking is located closer to the terminal, while economy parking is a little further away and has a lower price. You can reserve a parking spot in advance, and Dubai Airport Terminal 1 offers designated car parks or valet parking for those picking up guests.
There are multiple parking areas available at the Dubai Mall, and parking is also available at the Al Fahidi Historical Neighbourhood.
Dubai Airport has car rental services available at the terminal buildings. The minimum age to rent a car is 21, with a maximum of 65. A daily premium of 10.00 AED applies to all groups, and a valid passport and driver's license are required. All major credit cards are accepted, and cash is accepted upon rental return with a supporting credit card. A credit card is always required for the deposit, which is 3,000.00 AED.
Toll roads in Dubai, including the Al Garhoud Bridge, collect tolls electronically via a sticker called Salik.
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Special assistance and services
Dubai International Airport (DXB) and Dubai World Central (DWC) offer a range of special assistance services to ensure a seamless and comfortable journey for all passengers. These services cater to the diverse needs of travellers, including those with medical conditions, mobility issues, or unique travel situations. Here is an overview of the special assistance and services available:
Accessibility and Mobility Services
Dubai Airports are committed to providing inclusive design and special assistance for People of Determination (PODs). Both DXB and DWC offer dedicated check-in areas, complimentary parking, prioritised drop-off points, and wheelchair access for passengers with mobility challenges. Wheelchair assistance can be requested from the curbside of Terminal 3 or the check-in counters at Terminals 1 and 2. It is recommended to inform your airline at least 24 to 48 hours before travel to ensure assistance from the flight to the pick-up point. Additionally, the airports are equipped with specialised ambulifts for passengers who have difficulty navigating aircraft steps when the plane is parked remotely.
Medical Assistance
Dnata, the Dubai-based air and travel services provider, offers medical assistance for passengers with medical conditions. This includes transportation services between airport medical centres, facilitated by medical escorts. Passengers requiring medical assistance should contact their airline in advance to ensure they receive swift and professional care.
Meet and Greet Services
Several companies, such as AirportAssist.com and Jodogo, offer meet and greet services at Dubai Airport. These services provide personalised assistance, fast-track immigration, baggage handling, and exclusive access to VIP lounges. They ensure a stress-free and luxurious experience from the moment you arrive at the airport.
Family Services
Dubai Airport also caters to the needs of families travelling with children. The 'Marhaba' service offers assistance with airport formalities, fast-tracking immigration, and baggage claim. Additionally, they provide a dedicated Unaccompanied Minors service for children aged 5 to 15, ensuring a safe and comfortable journey. Emirates, the official airline of Dubai, also offers special assistance for children transferring to another flight, with a maximum connection time of eight hours.
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Frequently asked questions
Dubai International Airport has launched a system called Scan, Pay and Go, which is available for all parking lots. You can use this method by scanning your ticket at the payment kiosks or by using your mobile device. Alternatively, you can pay at the payment kiosks or online through the official website. Accepted payment methods include Visa, Mastercard, and Apple Pay.
Travellers of most nationalities require visas to enter Dubai. However, travellers of certain nationalities may obtain visas at the airport on arrival. Please check with your local UAE embassy before your trip to ensure you meet the visa requirements.
If your goods are confiscated, you will not be able to retrieve them as they have been taken away for safety and security reasons. It is recommended that you familiarise yourself with prohibited items when entering Dubai. Some examples include narcotics, counterfeit items, and pornographic material.
Yes, you can store your baggage at the airport's left luggage facilities. The cost varies depending on the size and duration of storage.
