Navigating Connections In Singapore's Changi Airport

Singapore Changi Airport is a destination in itself, with local and international boutiques, two hotels, a cinema, art installations, and the new Jewel Changi area. The airport is divided into four terminals, T1, T2, T3, and T4, with the flag carrier Singapore Airlines operating from Terminals 2 and 3. Connecting flights at Changi Airport can be done on foot, by train, or by bus, with a minimum connection time of 90 minutes recommended. The airport offers complimentary WiFi, and a range of other amenities and services to make your layover an enjoyable experience.

Getting from one terminal to another

Singapore Changi Airport is divided into four terminals: T1, T2, T3, and T4. Singapore Airlines operates from Terminal 2 (for Southeast Asian flights) and Terminal 3 (for all others). Terminals 1 and 4 house carriers from around the world.

T1, T2, and T3 are interconnected, so you can easily travel between them on foot. Here are the approximate travel times between each terminal:

• T1 and T2: 10 minutes
• T1 and T3: 10+ minutes
• T2 and T3: 5 minutes (via footbridge on the Mezzanine Level)

If you don't feel like walking, you can take the Skytrain, which operates from 04:30 to 01:30 daily. It connects the three terminals, with trains arriving every 1 to 4 minutes. The journey between terminals takes about 4 minutes, so passengers can get between terminals in under 10 minutes.

To get to T4, you'll need to take a shuttle bus, as it's a separate building. The buses run every 10-13 minutes from Terminal 1 (Gate C21) to T3 Arrivals and then to T4. There is also a separate bus connection from T2 to T4. The total journey from T1 to T4 takes 18 minutes.

Connecting to WiFi

Changi Airport offers free WiFi throughout the airport, in both the public and transit areas. The WiFi is limited to three hours of usage, after which you can obtain a new password to enjoy another three hours of free WiFi.

To connect to the WiFi:

• Select the #WiFi@Changi network.
• Launch your preferred Internet browser (e.g. Safari, Chrome, Firefox, Internet Explorer) and enter a valid website address to access the login page.
• Click on 'Connect Now' and enjoy browsing!

Alternatively, you can connect to the WiFi through the iChangi app. The app provides additional benefits, such as the ability to view retail and dining offerings, book a shuttle in advance, and receive real-time updates on flight status and gate changes.

If you need further assistance with connecting to the WiFi, you can visit one of the information counters located throughout the airport, where friendly Changi Experience Agents will be happy to help.

Extending WiFi Usage

If you require WiFi access beyond the free period, there are a few options available:

• Reconnect: After the initial three hours, you can simply reconnect to the WiFi network by obtaining a new password. This will grant you an additional three hours of free access.
• Local SIM Card: Purchase a local pre-paid SIM card from convenience stores like Cheers and 7-Eleven, or from Changi Recommends booths. These SIM cards offer data at the same prices as in the city.
• ChangiWiFi Router: Rent a ChangiWiFi router to enjoy Internet access throughout your stay. You can make a reservation online and pick up the router upon your arrival at the airport.

Additional Tips

• Changi Airport also offers free computers for use, located within the airport.
• There are plenty of charging points available throughout the airport, so you can ensure your devices stay charged while you browse.
• If you are in transit and do not have a local SIM card, receiving a password via SMS may not be possible. In such cases, you can obtain a password by visiting a WiFi kiosk or information desk.

Clearing immigration and security

To clear immigration and security at Singapore Changi Airport, follow these steps:

Firstly, it's important to note that travellers are only considered 'transit travellers' if they do not clear Singapore arrival immigration. If you intend to enter Singapore during your layover, you will need to fulfil all public health and entry requirements. This includes those with booked flights that require them to enter Singapore to collect tickets or baggage and check in again for their connecting flight.

If you are a transit traveller, you can remain in the transit area without clearing immigration. However, if you are unsure, consult your airline to confirm if you need to go through immigration.

Assuming you are a transit traveller, here is a step-by-step guide to clearing security:

• Upon arriving at Changi Airport, follow the directional signs to reach the designated boarding gates for your next flight.
• Before heading to the boarding gate, you will be required to go through security screening. Ensure you allow enough time for this process, especially during peak travel times.
• If you do not have an onward flight boarding pass, you will first need to obtain one by locating the designated transfer desk area. Then, follow the signs to your boarding gate and proceed through security screening.
• If you already have a boarding pass, simply follow the signs towards immigration, and then locate your boarding gate.
• Some passengers may need to collect their luggage at baggage claim and check in at their airline's transfer desk before proceeding to their gate. This may require additional time, so it is recommended to set aside around 2-3 hours for this process.
• It is also important to note that Changi Airport's four terminals are interconnected, so you may need to use the Skytrain or shuttle bus services to reach your departure terminal if it is not within walking distance.

By following these steps, you can efficiently clear immigration and security at Singapore Changi Airport as a transit traveller.

Exploring the airport

Singapore Changi Airport is a destination in itself, with a wide variety of activities to keep you entertained. Here are some ways to explore and make the most of your time at the airport:

Discover Jewel Changi Airport

Jewel Changi Airport is a world-class attraction, boasting the world's largest indoor waterfall, a 40-metre Rain Vortex, and the Canopy Park on the top level. Explore the abundance of shopping options, attractions, and nature-filled fun. Wander through the suspended trampolines, navigate your way through the shops and boutiques, or simply admire the harmonious blend of nature and retail therapy under one roof.

Experience Unique Attractions

Changi Airport offers numerous unique experiences. Test your climbing skills at Climb@T3, a new rock climbing and bouldering facility in Terminal 3. Ride the world's tallest slide inside an airport, a 12-metre-tall thrill located in Terminal 3. Explore the five different gardens across Terminals 1, 2, and 3, including the Cactus Garden, Sunflower Garden, Enchanted Garden, Orchid Garden, and the Butterfly Garden.

Immerse Yourself in Art and Culture

Changi Airport showcases captivating art installations throughout its terminals. Admire the Kinetic Rain in Terminal 1's Departure Hall, featuring over 1000 bronze droplets that form abstract patterns. Witness the kinetic art installation, A Million Times at Changi, in Terminal 2, where clock hands spell out greetings and create mesmerising visuals. Explore the Heritage Zone in Terminal 4, celebrating Singapore's Peranakan culture with a LED screen projecting the digital theatrical performance, Peranakan Love Story.

Relax and Unwind

Changi Airport offers various relaxation options. Unwind in the free-to-use snooze lounges or indulge in shower and spa services, including nail care, foot reflexology, and massage therapies. Take a dip in the rooftop pool or jacuzzi on the rooftop of Terminal 1 for $25, which includes access to the shower facilities and a 24-hour bar.

Dining and Entertainment

Indulge in a wide variety of cuisines at the numerous restaurants and cafes throughout the airport. Catch the latest box office hits at the 24-hour cinema, or play video and arcade games at the Entertainment Corner in Terminal 4.

With so much to offer, Singapore Changi Airport provides travellers with a memorable experience, ensuring that even layovers can be enjoyable and engaging.

Leaving the airport

Singapore is known for being a safe, clean, and compact city with incredible food. If you have a long layover, it's worth leaving the airport to explore the city. However, it takes about 30 minutes to reach downtown Singapore, so it is recommended that you only leave the airport if you have a minimum of 6 hours to spare. This will give you about 2 hours to explore the city.

30-60 minutes: Deplane and go through immigration and customs

20-30 minutes: Travel to downtown Singapore

20-30 minutes: Return to the airport

2 hours: Go through security, get to your gate, and board the plane

To get from the airport to downtown Singapore, you can take the metro (MRT) or a taxi. The MRT is the best-value option and is open from 5:30 am to 11 pm every day. The ride takes about 30 to 45 minutes and costs roughly $1.50 each way. Taxis are also a good option, with a 20- to 30-minute ride costing about $17 to $30.

If you decide to leave the airport, there are several ways to spend your time in Singapore. Changi Airport's free tours are a great option if you don't want to worry about logistics and timing. The Heritage Tour takes you through Singapore's cultural districts, including Chinatown, Little India, Kampong Glam, and Merlion Park. The City Sights tour is ideal for families, with stops at the Singapore Flyer, Marina Bay Sands, and Gardens by the Bay.

If you prefer to explore on your own, you can visit Marina Bay and Gardens by the Bay, Singapore's sprawling botanical gardens. You can easily spend a few hours exploring the gardens' biodomes, Supertrees, and skywalks. For those interested in history and culture, Little India, Chinatown, and Kampong Glam offer a glimpse into the past with their 19th-century shops and gold-domed Sultan Mosque.

Foodies should definitely visit a hawker centre for authentic and affordable Singaporean cuisine. Maxwell Food Centre, Chinatown Complex Food Centre, and Tiong Bahru Food Centre are great options to sample a variety of local dishes.

Frequently asked questions