Navigating Sjc Airport: A Quick Guide To Calling In

San José Mineta International Airport (IATA: SJC, ICAO: KSJC, FAA LID: SJC) is a city-owned public airport in San Jose, California. The airport is located 3 miles (4.8 km) northwest of Downtown San Jose, serving both the city and the Santa Clara Valley region of the greater Bay Area. To contact the airport, you can call (408) 392-3600, or for Lost and Found, call (408) 392-3559.

Contacting San José Mineta International Airport

By Phone

To contact San José Mineta International Airport by phone, you can call (408) 392-3600. This number will connect you to the airport's customer service department, which is open Monday through Thursday from 8:00 a.m. to 5:00 p.m., and on Fridays from 8:00 a.m. to 4:30 p.m. The department is closed on holidays.

If you have a question or concern related to Lost and Found, you can reach someone at (408) 392-3559 during the same hours as the main customer service line.

For questions about TSA or going through the security checkpoint, you can call (866) 289-9673.

To reach Airport Parking Services, the phone number is (408) 441-5579.

By Email

You can also contact the airport by email at [email protected]. This email address is for parking inquiries and for sending documentation of flight cancellations or changes.

In Person

The airport's address is:

> San José Mineta International Airport

> 1701 Airport Boulevard, Suite B-1130

> San José, CA 95110-1206

The airport is located 3 miles (4.8 km) northwest of Downtown San Jose, near the intersections of U.S. Route 101, Interstate 880, and State Route 87.

Online

The airport's website is: http://www.flysanjose.com/

By Mail

If you wish to contact the airport by mail, the address is:

> San José Mineta International Airport

> San Jose International Airport-SJC (SJC)

> San Jose, CA 95110

> USA

Getting to the airport

There are several ways to get to San Jose Mineta International Airport (SJC).

By Car

If you're driving, the route you take to the airport depends on where you're coming from. Here are directions from several highways and interstate roads:

• Highway 85: Take Highway 87 north and exit at Skyport Drive to reach the airport.
• Highway 87: Take the Skyport Drive exit to get to the airport.
• Highway 101 Southbound: Take the Highway 87 exit, then follow the directions for Highway 87 above.
• Highway 101 Northbound: Take the First Street/Brokaw Road exit. Turn left onto Brokaw Road and proceed straight, passing under the overpass, to reach the airport.
• Interstate 237: Take Interstate 880 South and exit at Brokaw Road. Turn right onto E. Brokaw Road, which becomes Airport Parkway. Continue on Airport Parkway to reach the airport.
• Interstate 280: Take the Highway 87 exit northbound. Then follow the directions for Highway 87 above.
• Interstate 680: Continue onto Interstate 280 (Interstate 680 becomes 280). Then follow the directions for Interstate 280 above.
• Interstate 880: Take the Brokaw Road exit. Turn right onto E. Brokaw Road, which becomes Airport Parkway. Continue on Airport Parkway to get to the airport.
• Highway 17 (CA-17 North becomes I-880 North): Take the Coleman Ave. exit and head north on Coleman Avenue to Airport Boulevard. Turn right onto Airport Boulevard to reach the airport.

By Public Transport

You can also get to SJC Airport by bus, light rail, or train. Here are some options for each:

• Bus: The VTA's 60 bus line runs between Winchester light rail station in Campbell, Santa Clara Transit Center, SJC Airport, and the Milpitas BART station. The bus is free to board at the airport but has a standard adult fare outside the airport.
• Light Rail: The nearest light rail station to SJC Airport is a 20-minute walk away. The Metro/Airport Station is the nearest one.
• Train: The nearest train station to SJC Airport is a 12-minute walk away. The Santa Clara Caltrain station is the closest one. The Caltrain takes around 1 hour and 35 minutes and costs $10-$15.

By Taxi or Rideshare

You can also take a taxi or use a rideshare app like Uber to get to the airport. A taxi from San Francisco to SJC Airport will take around 49 minutes and cost $170-$210. An Uber ride can be scheduled up to 90 days in advance.

Check-in and security times

San José Mineta International Airport (SJC) recommends that you arrive at the airport 2 hours before your domestic flight's scheduled departure time and 3 hours before for international flights. This allows sufficient time for check-in and security processing. Security checkpoints open at 4:00 a.m. in Terminal A and 4:15 a.m. in Terminal B.

The TSA PreCheck service is available at both terminals and is designed to expedite security screenings. Members of PreCheck can keep their shoes, light outerwear, and belts on, and their laptops and 3-1-1 compliant liquids in their carry-on bags during security checks. The TSA PreCheck hours are daily from 4:00 a.m. to 8:00 p.m.

CLEAR Plus is another service that offers expedited security screening at both Terminal A and Terminal B. CLEAR Plus members can access dedicated CLEAR Lanes, significantly reducing their wait times. CLEAR Hours are from 4:30 a.m. to 10:00 p.m. Sunday through Friday, and 4:30 a.m. to 6:00 p.m. on Saturday.

The TSA advises passengers to arrive at the airport well in advance of their flight's departure time. It is important to review your airline's departure terminal, minimum check-in time, and ticket counter hours before arriving at the airport. Additionally, it is recommended to plan ahead for potential weather and traffic delays and to check your flight status online.

To enter the security checkpoints at SJC, passengers must present a REAL ID-compliant driver's license or identification card, a state-issued enhanced driver's license, or a TSA-acceptable form of identification. Starting in May 2025, a federally accepted ID will be required for domestic flights.

Certain items are prohibited beyond security checkpoints, in carry-on luggage, or on aircraft. Passengers should refer to the TSA Prohibited Items list for the latest information.

Parking at the airport

Norman Y. Mineta San Jose International Airport offers a range of parking options to suit different needs. There are five parking lots in total: Economy Lot 1, Hourly Lots 2 and 3, and Daily Lots 4 and 5. Each lot has different hourly and daily rates, with Economy Lot 1 being the most affordable for longer stays. Accessible parking is available in all lots, and there is no additional charge for this.

If you plan to park for more than 30 days, you must contact Airport Parking Services in advance. Vehicles left in the parking facilities for more than 30 days without prior notification may be considered abandoned and towed away at the owner's expense.

You can reserve a parking space online before you arrive at the airport. This is recommended, as it guarantees your space, and you will be refunded if the lot is full when you arrive. You can reserve a space up to six months in advance, but same-day reservations are not available.

If you are dropping off or picking up passengers, there is a free cellphone waiting area across State Route 87 from the airport.

Picking up arrivals

Before Arrival

It is recommended that you reserve parking online before you leave for the airport. This guarantees a parking space and saves time upon arrival. Additionally, if you intend to use a limousine service, advanced reservation is required.

Parking Options

There are several parking options available at SJC:

• One-hour express parking spaces are available in Hourly Lot 2 and Hourly Lot 5.
• Hourly Lot 2: Meeters/Greeters can park here and meet passengers at the International Arrivals Building.
• Hourly Lot 5: Meeters and Greeters can utilise the one-hour parking spaces in this lot.
• Terminal A Parking Garage: Located on the left-hand side of the roadway, this is a convenient option for picking up arriving passengers.
• Daily Lot 4: This option is ideal if you need parking for more than one hour.

Pick-Up Locations

When picking up passengers, you may stop your vehicle curbside in front of any terminal for active loading. However, due to security measures, vehicles are not allowed to wait, park, or be left unattended at the curb.

If you are picking up an international arrival, you can meet them in front of the International Arrivals Building, located just past Terminal A ticketing lobbies. For domestic arrivals, you can meet them at the airline's baggage claim area.

Alternatively, you can opt for the limousine service offered by the airport. With this service, you can choose between a Customs/Baggage Claim Meet or a Call for Immediate Pick-Up option. For the former, the chauffeur will meet you at the customs exit for international flights or the airline's baggage claim area for domestic flights and escort you to your vehicle. The latter option involves calling the provided toll-free number and speaking to a dispatcher. Your vehicle will arrive within 5 minutes and will have a sign with the passenger's name on the dashboard.

Additionally, drivers can wait for free in the designated cell phone waiting areas.

Frequently asked questions