Booking An Airport Limousine Bus: A Step-By-Step Guide

Airport limousine buses are a fast and convenient way to travel between the airport and your destination. They are available in several countries, including Japan and South Korea, and offer transportation services with various amenities such as free Wi-Fi and luggage compartments. Booking an airport limousine bus typically involves selecting your airport, travel date, number of passengers, and preferred service. You can then finalise your booking by registering your personal details, choosing a payment method, and receiving your ticket via email. In some cases, you may also have the option to purchase tickets at the airport or from a ticket machine. It is recommended to familiarise yourself with the booking process and requirements specific to your chosen service provider.

Booking an airport limousine bus online

Select your airport and service direction:

Choose whether you need an airport-bound or city-bound service. This step is crucial as it determines the availability of subsequent options.

Choose your bus stops, travel date, number of passengers, and preferred service:

Decide on the specific bus stops for your pick-up and drop-off, the date of your travel, and the number of people travelling with you. You may also be able to select add-on services, such as extra luggage allowance or special assistance.

Register your personal details:

Sign up on the limousine bus website and provide your personal information, such as name, email address, and phone number. This step is essential for creating an account and ensuring the company can contact you regarding your booking.

Choose a payment method and complete the payment:

Select your preferred payment method from the available options, which may include credit card, Alipay, or Wechat. After choosing, proceed to make the payment to secure your booking.

Receive your ticket:

Once the payment is successful, your ticket will be sent to the email address you provided during registration. This ticket will typically contain a QR code, which you will need to present when boarding the bus, either as a print-out or on your mobile device.

Optional: Select your seat:

If you have specific seat preferences, you may be able to choose your seat after booking. If this option is available, you will be prompted to enter your name, email, phone number, and a confirmation code to access the seat selection feature.

Buying tickets at the airport

Buying tickets for an airport limousine bus at the airport is a straightforward process. Here is a step-by-step guide:

Finding the Ticket Counter

Locate the ticket counter or kiosk at the airport. These are usually conveniently located outside the arrival lobby and are easy to find.

Selecting Your Journey Details

Decide on the direction of your journey (airport-bound or city-bound) and the specific bus stops you wish to get on and off at. Also, determine the date of travel and the number of passengers.

Payment Options

At the ticket counter, you can typically pay with cash or credit card. Some services also accept other payment methods like Alipay, WeChat, or local transport cards.

Receiving Your Ticket

After making the payment, you will receive your ticket. Keep it safe, as you will need to present it when boarding the bus.

Additional Options

If you prefer, you can also purchase your ticket from a vending machine at the airport or even pay on the bus. Some services offer the option to book online and then pay at the counter by scanning a QR code sent to your email.

Remember to check the specific options available for your chosen service, as there may be slight variations in the process depending on the airport and bus operator.

Payment methods

In Seoul, South Korea, you can pay for your KAL Limousine ticket by cash, T-Money Card, or credit card at the Airport Ticket Office. You can also purchase your ticket online, where internationally issued cards are accepted. Tickets can also be purchased at Incheon Airport, where you can pay by cash or credit card.

In Japan, the Airport Limousine Bus accepts Credit Card, Alipay, and Wechat.

In Korea, you can pay with cash or T-Money on the bus. Some buses also accept credit cards.

Boarding the bus

Once you have booked your bus ticket, there are a few things to keep in mind when boarding the airport limousine bus. Firstly, make sure you have your ticket ready to present to the staff. If you have booked online, you should have received your ticket via email, which you can show on your phone or as a printout.

If you have chosen to pay on your travel date, you will need to scan the QR code sent to your email at the ticket counter or machine to obtain your boarding pass before boarding. Alternatively, you can purchase your ticket directly at the counter or from a ticket machine, if available. It is recommended that you purchase your ticket before boarding, as some bus services may not accept cash payments on board.

When boarding, you may be required to store your luggage in the trunk compartment. Most services allow up to two pieces of hand luggage per customer. Please note that you may need to allow extra time for busy travel periods, as there may be lines for purchasing tickets and boarding the bus.

Additionally, it is important to be mindful of any delays that may impact your travel plans. The bus service is not responsible for any damages caused by delays that are outside of their control, so it is advisable to leave ample time between your bus journey and any connecting travel.

Luggage allowance

When booking an airport limousine bus, it is important to be aware of the luggage allowance to ensure a smooth journey. While the specific luggage allowance may vary depending on the service provider and route, there are some standard guidelines to follow.

For example, the Airport Limousine Bus service between Narita Airport (NRT) and central Tokyo, as well as Haneda Airport (HND) and central Tokyo, allows passengers to check in up to two suitcases free of charge. The maximum size for each suitcase is (h)120cm x (w)60cm x (d)50cm, and the total weight should not exceed 30kg. This policy is also applicable to other routes, such as the K-Airport Limousine in Korea and the Limousine Bus in Japan.

It is recommended to check with the service provider or on their official website for any variations in the baggage policy, especially for jointly operated routes. Some routes may have different weight and size restrictions, or additional restrictions on prohibited items.

In addition to checked luggage, passengers are usually allowed to bring carry-on baggage. This can include items such as backpacks, duffle bags, or plastic bags, which can be stored in the overhead compartments or under the seats. However, it is important to ensure that these items do not block the aisle or inconvenience other passengers.

When travelling with valuable items, it is important to keep them in your carry-on baggage and ensure they are not included in the checked luggage. Items such as cash, precious metals, jewellery, valuable securities, art objects, and fragile goods like cameras, PCs, or glassware should be kept within your personal possession. Most service providers, such as the Airport Limousine Bus, do not take responsibility for lost or damaged items. Therefore, it is advisable to declare the value of your baggage and personal belongings if they exceed a certain amount.

Frequently asked questions