
Airports are complex environments that process hundreds of thousands of passengers daily, connecting them to multiple airlines and flight routes. However, they often face challenges such as talent shortages, high-density environments, security concerns, and the need for seamless connectivity. To address these issues, airports are turning to emerging technologies like the Internet of Things (IoT), augmented reality (AR), virtual reality (VR), and private 5G networks.
Private 5G networks offer a compelling solution by providing enhanced capacity, low latency, improved security, and seamless roaming. They enable efficient ground operations, streamline baggage handling, enhance passenger processing, and support touchless journeys.
By leveraging the benefits of private 5G, airports can improve operational efficiency, enhance the passenger experience, and future-proof their infrastructure.
Characteristics | Values |
---|---|
Communication systems | Enhanced communications and faster problem-solving |
High-speed, large-volume data transmission | |
Instant data, audio, or video transmission | |
Improved security and privacy | |
Support for advanced technologies like AI and AR | |
Instant sharing of information | |
Operations | Optimised IoT gateway backhaul connection |
Scalability | |
Enhanced security | |
Improved passenger processing | |
Better baggage management | |
Touchless journeys | |
Support for emerging technologies | |
Future-proofing |
What You'll Learn
Connected commercial operations and airport retail innovation
The transformative power of 5G in airport retail lies in its ability to facilitate new retail formats. For example, 24-hour cashier-less stores, such as Travelwell at Hong Kong International Airport, and the opportunity to leverage innovative technologies. Some shops already use AI and computer vision technology to monitor product and customer movements, while others are interested in testing VR and AR to enhance the customer experience.
Private 5G networks also enable seamless roaming, providing uninterrupted connectivity for passengers as they move between different airport areas. This improves the overall passenger experience and supports the increasing demand for connected devices in the Internet of Things (IoT) ecosystem.
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Camera surveillance and security
Camera surveillance is a long-trusted method for monitoring activities in airport terminals. However, traditional cameras are often connected with fibre cables, limiting their placement to areas with ethernet wiring. 5G-enabled cameras, on the other hand, can be installed anywhere in the airport. This flexibility is especially useful for airports that often expand, undergo layout changes, or experience shifting security needs due to construction.
Private 5G networks also offer scalability, enabling the deployment of a large number of movable surveillance cameras, such as bodycams for security personnel or automated guided vehicles. These cameras can track individuals or objects on the move, making them invaluable for incident response and quick inspections.
With edge computing support, private 5G networks allow video feeds to be processed and analysed in near real-time by AI analytics engines directly at the network edge. This eliminates the need to transmit data to a central location, paving the way for advanced vision technologies, including facial recognition and real-time object-tracking, which require high-bandwidth and ultra-low latency.
The high-speed, low-latency capabilities of 5G networks enable the streaming of ultra-high-definition video in real-time, supported by advanced analytics. 5G networks can provide image resolutions that are 20-40 times greater than previous generations, and can transmit unprocessed RAW images. This will have a major impact on security systems in smart cities, transportation networks, and commercial environments, including airports.
The enhanced security features of private 5G networks, such as end-to-end encryption and isolated network environments, also reduce the risk of cyber-attacks and unauthorised access.
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Smarter baggage handling
Airports have long struggled with the issue of mishandled baggage, which causes inconvenience to passengers and costs to airlines. With the implementation of 5G, airports can now streamline the process of baggage handling and make it more reliable.
Radio Frequency Identification (RFID) technology, which uses radio waves to identify people or objects, is one way that 5G improves baggage handling. By using RFID, airports can track luggage from the curb to the plane. Several airports, including Gardermoen in Oslo, Schiphol in Amsterdam, and Newark International Airport, have already implemented RFID systems, and 5G can further enhance the security, flexibility, and dependability of these systems.
Additionally, 5G enables fully automated baggage loading. Technologies like autonomous Unit Load Devices (ULDs) require the low latency and larger data capacity provided by 5G networks. With 5G, the process of baggage handling is streamlined, and common problems are reduced. Airports can also collect performance data by installing 5G-enabled sensors and scanners on their equipment, allowing them to identify potential issues before they become serious disruptions.
Furthermore, 5G improves the overall efficiency of airport operations, which includes baggage management. By leveraging automation and IoT, airports can increase efficiency, reduce costs, and increase revenue. For example, with high-speed 5G networks, airports can monitor runways, airfreight, and make real-time decisions.
In conclusion, 5G plays a crucial role in improving baggage handling at airports by enabling the use of RFID technology, supporting automated baggage loading, streamlining processes, and enhancing overall operational efficiency.
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Critical communications for operations
Legacy communication tools are becoming outdated and airports need to future-proof their operations by transitioning to new technology for critical communication. Push-to-X (PTX) is a key feature of private 5G technology, allowing instant sharing of information (voice, video, or data) among airport staff, security, or emergency responders. This can revolutionise communication and operational efficiency within airport terminals, where quick, coordinated responses are essential during security incidents or medical emergencies.
Private 5G networks can support a wide variety of applications within terminals, from real-time baggage tracking to security surveillance, with high data transfer speeds, low latency, increased security, high reliability, and support for a very large number of endpoints. This promises a future of enhanced efficiency and connectivity for a streamlined travel experience, from start to finish.
The high data transfer speeds of private 5G networks enable ground crews to instantly share large amounts of data, such as aircraft diagnostics and maintenance reports, in a secure and efficient manner. This can help airlines meet their 30-minute turnaround time goal and enhance safety. For example, potential maintenance issues can be flagged while the plane is still on the tarmac, and by the time it arrives at the terminal, the crew is already equipped with the information they need to make repairs, significantly reducing delays.
In addition, predictive maintenance, enabled by data from IoT sensors, can predict when an aircraft part is likely to fail, allowing repairs to be made before a breakdown occurs and reducing the likelihood of unscheduled maintenance, which can be costly for airlines. With real-time data on the health of aircraft systems, baggage handling equipment, and vehicles across the airport, maintenance teams can proactively fix issues, reducing the risk of delays and improving customer satisfaction.
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Contactless solutions for health and safety
The implementation of private 5G networks in airports offers a range of benefits for health and safety, providing contactless solutions that enhance the safety and security of passengers and staff while improving the overall travel experience.
Contactless Check-Ins
Private 5G networks enable the use of advanced technologies such as automation and facial recognition for contactless check-ins. This not only speeds up the check-in process, reducing wait times, but also enhances security and minimises physical contact between individuals. With the support of real-time data collection and IoT ecosystems, private 5G ensures a seamless and secure check-in experience.
Enhanced Security and Surveillance
The high-speed and reliable connectivity provided by private 5G networks improve airport security and surveillance capabilities. 5G-enabled cameras can be installed anywhere in the airport, providing greater flexibility and coverage for monitoring activities. This technology allows for the tracking of individuals or objects, making it invaluable for incident response and quick inspections.
Additionally, edge computing capabilities allow for near real-time analysis of video feeds using AI analytics engines, enabling advanced vision technologies such as facial recognition and real-time object tracking. This enhances the airport's ability to detect and respond to potential security threats, improving overall safety.
Efficient Asset and Baggage Tracking
Private 5G networks improve the accuracy and efficiency of asset and baggage tracking. By utilising IoT-based solutions, airports can track baggage, equipment, and other assets in real time, reducing mishandled baggage and improving the passenger experience. This technology also optimises asset utilisation, as historical data on asset usage can be collected and analysed to make informed decisions.
Contactless Retail and Commercial Operations
Private 5G networks support contactless retail and commercial operations within airports. By utilising connected Point-of-Sale (POS) tools, retail and food and beverage outlets can offer secure credit card transactions, rapid inventory updates, and efficient multilingual customer service through mobile apps. This reduces physical contact between staff and passengers, enhancing health and safety measures.
Improved Ground Crew Operations
Ground crews play a crucial role in ensuring efficient airport operations. Private 5G networks enable ground crews to instantly share large amounts of data, such as aircraft diagnostics and maintenance reports, improving communication and coordination. This technology helps reduce turnaround times, ensuring that planes are refuelled, restocked, cleaned, and prepared for their next journey promptly.
Predictive Maintenance
By leveraging IoT sensors connected through private 5G, airports can implement predictive maintenance practices. This technology enables workers to receive real-time data on the health of aircraft systems, baggage handling equipment, and vehicles, allowing for proactive repairs and reducing the risk of unexpected breakdowns. This enhances safety and improves operational efficiency, minimising disruptions and enhancing the overall travel experience.
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Frequently asked questions
Private 5G can help airports to digitalize, automate and support innovative services. It can help to optimize operations, enhance the passenger experience, and facilitate better communications and faster problem-solving.
Private 5G can help to streamline communications between ground crew teams, allowing them to instantly share large amounts of data, such as aircraft diagnostics and maintenance reports, in a secure and efficient manner. This can help to reduce the time spent waiting for information, helping airlines meet their turnaround time goals.
Private 5G can enable faster and more seamless connectivity for passengers, as well as touchless journeys, which are important for health and safety. It can also support the use of advanced passenger processing systems, such as biometric technology for seamless and secure passenger processing, and enhance wayfinding and navigation with augmented reality.
Baggage tracking relies on the collection and transmission of data. Private 5G can improve the speed and capacity to transmit this data, improving the reliability of baggage tracking.