Orlando Airport Tsa: What To Expect

Orlando International Airport has been ranked third worst for TSA complaints. The Transportation Security Administration (TSA) was created in the wake of the 9/11 attacks to protect the travelling public. While the TSA is committed to providing the highest standard of national security, there have been complaints about the customer service, screening process and handling of persons with disabilities at Orlando International Airport.

Orlando International Airport has been ranked third for the most TSA complaints

One traveller, Mike Ing, commented:

> It always gets busy, and things happen, but I think, for the most part, people expect it, and we just do the best we can.

However, other travellers have reported negative experiences with TSA at the airport, with one reviewer on Yelp stating:

> They have absolutely horrible customer service. If you are minority Muslim you are out of luck. They treat people like trash and less of human beings. They never take the time to explain what they want you want to do. They go out of their way to be mean to you. If you are not white or black here you are out of luck. Customer service and manner are not existing.

The airport received about 1,400 formal complaints in the last 12 months

Orlando International Airport has been ranked third worst for TSA complaints, according to a study. In the last 12 months, about 1,400 formal complaints were filed against the Transportation Security Administration at MCO. Of these, 460 were related to customer service, 268 were against the screening process, and 167 were related to the handling of people with disabilities.

One reviewer on Yelp wrote:

> They have absolutely horrible customer service. If you are minority Muslim you are out of luck. They treat people like trash and less of human beings. They never take the time to explain what they want you want to do. They go out of their way to be mean to you. If you are not white or black here you are out of luck. Customer service and manner are not existing.

460 of the complaints were related to customer service

Orlando International Airport has been ranked third worst for TSA complaints, with 1,400 formal complaints filed against the Transportation Security Administration in the last 12 months. Of these, 460 were related to customer service.

The complaints paint a picture of unhelpful and hostile TSA staff. One reviewer writes:

> They have absolutely horrible customer service. If you are minority Muslim you are out of luck. They treat people like trash and less of human beings. They never take the time to explain what they want you want to do. They go out of their way to be mean to you. If you are not white or black here you are out of luck. Customer service and manner are not existing.

The reviewer goes on to say that TSA staff do not explain what they want travellers to do, and that they are rude and discriminatory.

Another traveller, Mike Ing, says that the airport is busy and that things happen, but that people expect it and staff do the best they can.

268 were against the screening process

Orlando International Airport has been ranked third worst for TSA complaints. Between 2015 and 2023, the airport had the third-highest number of complaints, with about 1,400 formal complaints filed against the Transportation Security Administration. Of these, 268 were against the screening process.

The screening process is the second most complained about aspect of the TSA at Orlando International Airport, after customer service. In total, 460 complaints were related to customer service, 167 were related to the handling of persons with disabilities, and 268 were against the screening process.

The screening process is an important aspect of airport security, and it is concerning that so many complaints have been made about it. The screening process can be a stressful and time-consuming experience for passengers, and it is important that it is carried out efficiently and effectively. It is also important that the screening process is fair and equitable for all passengers, regardless of their background or identity.

Complaints about the screening process at Orlando International Airport may be related to a number of factors, including long wait times, invasive or inappropriate searches, or a lack of clarity about the screening process. It is important that the TSA addresses these complaints and takes steps to improve the screening process, in order to ensure the safety and security of passengers and to provide a positive travel experience.

167 were related to the handling of people with disabilities

Orlando International Airport has been ranked third worst for TSA complaints, with about 1,400 formal complaints filed against the Transportation Security Administration in the last 12 months. Of these, 460 were related to customer service, 268 were against the screening process, and 167 were related to the handling of people with disabilities.

One review of TSA at Orlando International Airport states that:

> "They have absolutely horrible customer service. If you are minority Muslim you are out of luck. They treat people like trash and less of human beings. They never take the time to explain what they want you want to do. They go out of their way to be mean to you. If you are not white or black here you are out of luck. Customer service and manner are not existing."

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