Msp Airport's Performance: A Comprehensive Ranking

Minneapolis-St. Paul International Airport (MSP) has been ranked as the number one mega airport in North America for customer satisfaction in the J.D. Power 2024 North America Airport Satisfaction Study. The airport scored highly across seven dimensions, including ease of travel through the airport, level of trust with the airport, terminal facilities, and airport staff.

Minneapolis-St. Paul International Airport (MSP) is ranked No. 1 among North American mega airports

MSP's high ranking has been accredited to its recently updated facilities. In 2023, it was recognised by analytics company Cirium as the world's most punctual international airport, with on-time departure and arrival rates of 84.44% and 84.62% respectively. The airport has two terminals with a total of 131 gates.

MSP and its leadership have received various awards in numerous categories, including safety, fiscal management, labour relations, legal oversight, snow and ice control, concessions, airport design and development, and marketing and communications. In 2017, it was named the top North American airport for efficiency excellence in its size category by the Air Transportation Research Society. Its retail program was also recognised as the best of any large airport in North America by Airports Council International-North America, and Skytrax named MSP's staff as the best in North America in 2016.

MSP earned the highest customer satisfaction rankings for each of the seven airport dimensions

The Minneapolis-St. Paul International Airport (MSP) has been named the No. 1 airport in the U.S. in a 2024 survey by Travel+Leisure. MSP is the 18th or 19th busiest U.S. airport for passengers and the 21st for aircraft operations. It is also the second-largest hub for Delta Air Lines and the hometown base for Sun Country Airlines.

MSP's high ranking has been accredited to its recently updated facilities. In 2023, MSP was recognised by analytics company Cirium as the world's most punctual international airport, with on-time departure and arrival rates of 84.44% and 84.62% respectively. The airport has also received awards in numerous categories, including safety, fiscal management, labour relations, legal oversight, snow and ice control, concessions, airport design and development, and marketing and communications.

MSP racked up 671 points out of 1,000, with Detroit scoring 643 points and the segment average at 595 points.

The 2024 J.D. Power North America Airport Satisfaction Study is based on 26,000 customer surveys

The Minneapolis-St. Paul International Airport (MSP) has been ranked the No. 1 airport in the U.S. in the 2024 Travel+Leisure survey. The ranking is based on 26,000 customer surveys. MSP scored 671 points out of 1,000, with Detroit in second place with 643 points. The average score for the segment was 595 points. MSP's high ranking has been accredited to its recently updated facilities. In 2023, MSP was ranked No. 4 in the same survey.

MSP is the 18th busiest U.S. airport for passengers and 21st for aircraft operations. It is the second-largest hub for Delta Air Lines and the hometown base for Sun Country Airlines. The airport has received awards in numerous categories, including safety, fiscal management, and airport design and development. In 2017, it was named the top North American airport for efficiency excellence in its size category by the Air Transportation Research Society.

Mega airports are defined as those with 33 million or more passengers per year

Minneapolis-St. Paul International Airport (MSP) has been ranked as the top airport in the US by a 2024 Travel+Leisure survey. It was ranked No. 4 in the same survey in 2023. MSP is the 18th or 19th busiest US airport for passengers and 21st for aircraft operations. It is the second-largest hub for Delta Air Lines and the hometown base for Sun Country Airlines.

MSP's high ranking has been accredited to its recently updated facilities. In 2023, it was recognised by analytics company Cirium as the world's most punctual international airport, with on-time departure and arrival rates of 84.44% and 84.62% respectively. The airport has two terminals with a total of 131 gates. Terminal 1 (Lindbergh) contains 117 gates across seven concourses, lettered A–G. Terminal 2 (Humphrey) contains 14 gates across one concourse, lettered H.

MSP and its leadership have received various awards in numerous categories, including safety, fiscal management, labour relations, legal oversight, snow and ice control, concessions, airport design and development, and marketing and communications. In 2017, it was named the top North American airport for efficiency excellence in its size category by the Air Transportation Research Society. The airport's retail program was also recognised as the best of any large airport in North America by Airports Council International-North America, and Skytrax named MSP's staff as the best in North America in 2016.

MSP is the 18th busiest airport in the United States

MSP's high ranking has been accredited to its recently updated facilities. In 2023, it was recognised by analytics company Cirium as the world's most punctual international airport, with on-time departure and arrival rates of 84.44% and 84.62% respectively. MSP has two terminals with a total of 131 gates. Terminal 1 (Lindbergh) contains 117 gates across seven concourses, lettered A–G. Terminal 2 (Humphrey) contains 14 gates across one concourse, lettered H.

In 2024, MSP was ranked the No. 1 airport in the US by Travel+Leisure. Based on a 1,000-point scale, MSP scored 671 points, with Detroit scoring 643 points and the segment average at 595 points.

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