
Boarding a plane can be stressful, especially with the long queues, security checks, and the possibility of being a gate lice — a term for passengers who crowd around departure gates in terminals, attempting to board before their group is called. To avoid this, it's important to understand the process, from checking in to finding your seat. This involves checking in online or at the airport, going through security, locating your gate, and lining up to board when your row or group is called.
Characteristics | Values |
---|---|
Boarding time | 30-50 minutes before scheduled departure |
Boarding end time | 15 minutes before departure |
Early boarding | Customers with special assistance, families with children under 2 |
Check-in | Online or at the airport |
Online check-in time | 24 hours before departure |
Check-in end time | 40 minutes before departure |
Boarding pass | Download on phone, print, or email |
Security | X-ray machines, metal detectors |
Security checks | Hand luggage, personal items, passengers |
Gate lice | Passengers who crowd around departure gates |
What You'll Learn
Check-in and bag drop
When you arrive at the airport, the first thing you should do is check in and drop off any bags that need to go into the aircraft hold. Many airlines allow you to check in online 24 hours before your flight, which is a great option if you are not checking a bag, as it allows you to download a mobile boarding pass to your phone and skip the check-in queue. If you do have bags to check in, you will need to do this in person at the airport. Check-in usually closes 40 minutes before your flight departs, so make sure you arrive with plenty of time to spare. Most flights start boarding 30-50 minutes before the scheduled departure, and boarding ends 15 minutes before departure.
If you are checking in at the airport, you will need to go to the check-in counter and provide your ticket, ID, and passport (if necessary). You will be asked some security questions about what you are carrying onboard, and your bags will be weighed and tagged to be placed in the aircraft hold. You will then be given a boarding pass, which you will need to keep safe and present at various points throughout the airport. Some airlines offer self-check-in kiosks, where you can check-in by entering your flight reservation information and printing your boarding pass.
After checking in, you will need to go through airport security. You will need to pass your hand luggage through an x-ray machine, and you may also be asked to pass through a metal detector. You will need to remove all metal items from your person and place them in trays provided by the security staff. Some airports may also require you to remove your belt, shoes, and jacket, and possibly your socks. It is important to understand what items you can and cannot bring through security, as there are restrictions on liquids, sharp objects, and other prohibited items.
Once you have checked in and passed through security, you can make your way to the departure gate, where you will need to present your boarding pass to the gate agent to be scanned. At this point, you may be asked to wait for your row or group to be called before boarding the plane. Some airlines have priority boarding lanes for passengers with special assistance, families with young children, or those with elite status. It is important to keep your boarding pass handy at all times, as you may need to present it again before walking down the jet bridge to the plane.
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Security and boarding pass scans
Security checks at airports are an essential step in the boarding process. They are designed to ensure the safety of passengers and staff. Here is a detailed breakdown of the security and boarding pass scans:
Firstly, passengers should keep their boarding passes easily accessible throughout the security process. Most airlines provide the option of a digital or paper boarding pass. Passengers can download a mobile boarding pass to their phones, which allows them to bypass the check-in counter and proceed directly to security. Alternatively, passengers can obtain a paper boarding pass at the check-in counter or self-service kiosks.
At the security checkpoint, passengers will be required to present their boarding pass to the security staff. The officer will scan the boarding pass and then direct the passenger to the next step, which typically involves passing through a metal detector and placing hand luggage and personal items through an X-ray machine. It is important to remove all metal items from your person and place them in the trays provided. Some security checkpoints may also require passengers to remove their belts, shoes, and jackets, and in some cases, even their socks.
After clearing the metal detector, a security officer will call the passenger to walk through. If the metal detector does not trigger an alarm, the passenger can proceed to collect their belongings. However, if the metal detector beeps, indicating the presence of metal, the passenger will be subjected to a pat-down. The airport official should always ask for permission before conducting a physical pat-down. Passengers have the right to refuse, in which case a handheld metal detector wand will be used to scan their body for any metal objects.
Once passengers have successfully passed through security, they should keep their boarding pass handy as they proceed to the gate. At the gate, passengers will need to wait for their row or group to be called before lining up to have their boarding pass scanned again by the gate agent. This scan confirms their boarding authorisation and allows them to proceed down the jet bridge towards the aircraft. It is important to note that some airlines, like Southwest, have unique boarding systems where passengers line up in numerical order when their alphabetical group is called.
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Boarding groups and priority lanes
Airlines have different boarding groups and priority lanes to manage waiting lines better. Boarding usually begins 30 to 50 minutes before the scheduled departure and ends 15 minutes before departure.
Some airlines like Southwest have a unique boarding system where passengers line up near the poles in the boarding area in numerical order when their alphabetical group is called. There is usually a general boarding lane and another lane for priority boarding groups or those with elite status.
Passengers with TSA PreCheck on their boarding pass can go through the TSA PreCheck security line. This is usually noted on the boarding pass. Passengers with TSA PreCheck are not subject to the same liquid restrictions as other passengers. Liquids must be in travel-sized containers of 3.4 ounces.
Passengers are advised to arrive at the airport at least 90 minutes before departure to allow enough time to check in and go through security. Many airlines allow passengers to check in online 24 hours before departure. Passengers can then download a mobile boarding pass or print it out.
To avoid "gate lice", or passengers who crowd around departure gates and try to board before their group is called, some airlines like American Airlines are testing a new system. At gates using this trial system, an alert tone will beep if a passenger scans their boarding pass before their turn.
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Gate lice and line-jumping
"Gate lice" is a pejorative term for passengers who crowd around departure gates and try to board a plane before their group or zone is announced. This behaviour has been on the rise over the past decade, with some travellers even posting advice online on how to successfully jump the line. One such piece of advice suggests that travellers should "board in Group 1, no matter your group", as most of the time, airline staff won't say anything, and in the worst case, you'll be asked to wait and then be first when your group is called.
The problem of gate lice has been exacerbated by airlines that charge fees for checking bags, as well as for the privilege of boarding early. This has resulted in passengers attempting to be among the first to board in order to secure space for their carry-on luggage.
American Airlines, for example, has been testing a system to tackle this issue. At gates using the trial system, an alert tone will sound if a passenger scans their boarding pass out of turn. The passenger is then asked to wait for their group to be called, with the computer system essentially rejecting the out-of-order pass. Similar systems have also been implemented by other airlines, such as United Airlines.
To avoid being a "gate louse", it is important to follow the correct boarding procedures. Most flights start boarding 30 to 50 minutes before the scheduled departure, and boarding ends 15 minutes before departure. It is recommended that passengers arrive at the airport at least 90 minutes before departure to allow enough time for check-in and security. Once through security, passengers should find their gate and wait for their row or group to be called before lining up to have their boarding pass scanned.
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Liquids and prohibited items
Liquids, gels, and aerosols are allowed in carry-on luggage, but only in small quantities. The limit is 3.4 ounces (100 ml) per item, and all such items must fit into a quart-sized bag. This includes beverages, foods like yogurt or peanut butter, and toiletries like toothpaste, lotions, and shampoos. Any liquid, aerosol, gel, cream, or paste that alarms during screening will require additional screening and may not be permitted on board. If you're buying duty-free liquids, make sure they are in a secure, tamper-evident bag, and you have the original receipt.
It's important to know what items are prohibited from carry-on luggage. Prohibited items include weapons, flammables, and sharp objects. The TSA provides a list of prohibited items, and you can always ask them questions about specific items. It's best to check this list before arriving at the airport to avoid any issues.
Some items may be allowed in checked baggage but not in carry-on luggage. For example, liquids in containers larger than 3.4 ounces (100 ml) should be packed in checked baggage.
It's worth noting that some airlines have unique boarding systems. For example, Southwest Airlines requires passengers to line up near poles in the boarding area in numerical order when their alphabetical group is called. There is usually a general boarding lane and a priority boarding lane for those with elite status or requiring assistance.
To ensure a smooth boarding process, it's recommended that passengers arrive at the airport early. Most flights start boarding 30 to 50 minutes before departure, and boarding ends 15 minutes before takeoff.
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Frequently asked questions
The first thing you should do is check in, if you haven’t done so already online. Many airlines allow you to check in online 24 hours before your flight. If you’re checking a bag, you’ll have to check in at the airport.
After checking in, you will need to go through security. At security, you will be required to pass your hand luggage through an x-ray machine and walk through a metal detector. You will also need to present your boarding pass, which will be scanned.
Once you have passed through security, you will need to find your gate. At the gate, wait for your row or group to be called, then line up to get your boarding pass scanned by the gate attendant.