Uber Service At Boston Logan Airport: What You Need To Know

Uber provides a service to Boston Logan International Airport (BOS) with options for up to 6 passengers and their luggage. The Uber app can be used to request a ride to or from the airport, with the option to schedule a ride up to 90 days in advance. Uber has a range of ride options, from private rides to premium cars to more cost-effective options. The exact pickup location at the airport will depend on the terminal, with pickups from Terminals A, C, and E occurring in the Central Parking garage, and pickups from Terminal B occurring in the Terminal B Garage on the departures level.

Uber Reserve allows you to schedule a ride up to 90 days in advance

Uber does service Boston Logan International Airport (BOS). The airport has unique rules and regulations for pickups and drop-offs. All pickups from Terminals A, C, and E occur in the airport's Central Parking garage, while all pickups from Terminal B occur in the airport's Terminal B Garage on the departures level.

Uber Reserve is a feature that allows you to pre-book trips to and from major airports, up to 90 days in advance. This feature is especially useful for business trips, allowing you to plan ahead and travel with ease. With Uber Reserve, you can rest assured that you will have a ride ready when you land, even if your flight is delayed, thanks to Uber's flight-tracking technology.

To use Uber Reserve, simply open the Uber app on your mobile device and tap the Reserve icon. You will need to request your ride at least two hours in advance to access the full benefits of the trip. You can then review your reservation details in the app as your trip nears. Uber will send you push notifications when you are matched with a driver and when they are nearby.

It is important to note that Uber does not guarantee that a driver will accept your ride request. Your ride is only confirmed once you receive your driver's details. Additionally, cancellation fees for Uber Reserve are higher than for on-demand rides. You can cancel at no charge up to one hour (60 minutes) before your reservation pickup time. If you cancel less than 60 minutes before your reservation, you will be charged a cancellation fee for your driver's time.

Pick-up and drop-off locations depend on the terminal

Pick-up and drop-off locations at Boston Logan International Airport (BOS) depend on the terminal. The airport has unique rules and regulations for rideshare services like Uber, and drivers must adhere to these to avoid fines or suspension of airport access.

For Terminals A, C, and E, Uber pick-up and drop-off is located in the airport's Central Parking Garage. Follow the signs for the correct pick-up location as you approach the garage. For Terminal B, Uber pick-up and drop-off is located in the Terminal B Garage on Level 2 (Departures). Again, follow the signs to the correct pick-up location as you approach the garage.

Passengers with disabilities can choose to be picked up and dropped off in the Central Parking Garage, Terminal B Parking Garage, or at the accessible locations at the terminal curb areas. To request an accessible ride, open the Uber app and select "Boston Logan International Airport (BOS)" as your destination. Then, select "Accessibility" under the list of Popular Airlines. Your driver will be directed to the Departure-level curbside of your chosen terminal.

Uber drivers must remain in a designated waiting lot to receive ride requests. This lot is located near the rental car centre and operates on a first-in-first-out (FIFO) system. The Uber app will provide an estimated wait time for a request. Once a driver is assigned, the app will display their estimated arrival time and the driver's information.

It is recommended that passengers request an Uber ride after collecting their luggage from baggage claim.

Uber Pet option for those travelling with pets

Uber does service Boston Logan International Airport (BOS), allowing riders to schedule a ride to and from the airport. Riders can schedule a ride up to 90 days in advance to reduce wait times.

If you are travelling with pets, Uber offers the Uber Pet option, which allows riders to bring a pet on their ride. Uber Pet trips are for non-service animal pets. Service animals are permitted to accompany riders at all times without an extra charge, regardless of whether it is an Uber Pet trip. Uber Pet is limited to one pet per trip, and two riders. If you have more than one pet, you will need to notify the driver, and it is up to their discretion whether they will accept the ride.

When riding with a pet, it is your responsibility to ensure your pet does not damage the vehicle. Uber may charge a cleaning fee if your pet leaves waste, hair, or damage in the vehicle. To avoid this, Uber recommends you bring a towel to cover the seat, and have your pet restrained with a leash, harness, or placed in a carrier.

Uber drivers must follow specific airport rules, including displaying an Uber decal

Boston Logan International Airport (BOS) has unique rules and regulations for pickups and drop-offs. Uber drivers must follow these specific airport rules to avoid fines and/or suspension of airport access by Massport. One of the critical rules for Uber drivers is displaying an Uber decal (trade dress) on their vehicles. This decal must be placed on both the front and rear passenger-side windshields, facing outward. Drivers can obtain this decal at their local Greenlight Hub or by filling out a form to receive one by mail.

In addition to the decal requirement, Uber drivers must also adhere to the designated pickup and drop-off locations at Boston Logan Airport. All pickups from Terminals A, C, and E occur in the airport's Central Parking Garage, while pickups from Terminal B take place in the Terminal B Garage on the departures level. Drivers should follow the signs to locate the correct pickup locations as they approach the respective garages. Violations of the designated pickup and drop-off rules can result in fines of up to $200 per violation.

To ensure a smooth experience for both riders and drivers, Uber has implemented specific guidelines at Boston Logan Airport. Drivers are expected to keep the Driver app open at all times while on airport property. Boston Logan International Airport operates a unique first-in-first-out (FIFO) system within a designated geofenced area. Drivers waiting outside this area will not receive trip requests through the Driver app.

Another important rule for Uber drivers at Boston Logan Airport is maintaining a positive rider experience. Excessive trip cancellations, improper use of the app, or intentionally disrupting the service can result in drivers losing the ability to receive trip requests to and from the airport. Authorities at the airport may also request to see a waybill, which provides information about the driver's current or most recent ride for law enforcement purposes.

By following these specific airport rules, including displaying the Uber decal, Uber drivers can efficiently provide rides to and from Boston Logan International Airport while maintaining a positive experience for both the drivers and riders.

Uber offers a range of ride options, from private to cost-effective

Uber provides a range of ride options for passengers travelling to and from Boston Logan International Airport (BOS). The ride options include private rides, premium cars, and more cost-effective alternatives.

Riders can choose from various vehicles, including UberX, Uber Comfort, UberXL, Uber Black, Uber Black SUV, Uber Premier, and Uber Premier SUV. The Uber Pet option is also available for those travelling with pets, although it is recommended to confirm with the driver ahead of time.

Uber's services at Boston Logan Airport are tailored to the rider's convenience, offering the flexibility to schedule rides up to 90 days in advance with Uber Reserve. This feature helps reduce wait times and provides accurate step-by-step directions to meet the driver outside the airport.

The cost of an Uber trip from BOS Airport is influenced by factors such as the type of ride, the length and duration of the trip, tolls, and current demand. Riders can obtain an estimated price before requesting a ride by entering their pickup location and destination.

Uber also facilitates accessible travel at Boston Logan Airport, allowing riders to request curbside pickups and dropoffs for accessibility needs. The airport has designated Central Parking garages as the pickup locations for Terminals A, C, and E, while Terminal B pickups occur in the Terminal B Garage on the departures level.

With Uber's range of ride options, efficient scheduling, and accessibility accommodations, travellers can navigate Boston Logan International Airport with ease and comfort.

Frequently asked questions