
Nashville International Airport (BNA) offers disability assistance services, including wheelchair assistance. The airport recommends that passengers with disabilities check in two hours before domestic flights and three hours before international flights. Passengers can request wheelchair assistance from their airline in advance or inform a team member at the airport about their wheelchair needs on the day of travel. The airport also provides accessible bathrooms and service animal relief areas. Additionally, wheelchair taxis are available at the airport's Ground Transportation Center, although it is recommended to reserve them in advance.
Characteristics | Values |
---|---|
Name of the airport | Nashville International Airport (BNA) |
Number of terminals | 1 |
Number of concourses | 4 (A, B, C, and D) |
Number of passengers per year | 18 million+ |
Number of airlines serving the airport | 16 |
Wheelchair-accessible bathrooms | Yes |
Private companion care restrooms | Yes |
Service animal relief areas | Yes |
Wheelchair assistance availability | Yes |
Need to self-identify as a passenger with a disability | Yes |
Need to request wheelchair assistance in advance | Yes |
Availability of wheelchair taxis | Yes |
What You'll Learn
- Nashville International Airport (BNA) provides disability assistance services
- Passengers with disabilities should check-in two hours before domestic flights and three hours before international flights
- Passengers can bring their own wheelchairs and gate-check them
- Airlines must provide assistance to passengers with disabilities upon request
- Wheelchair taxis are available at the airport's Ground Transportation Center
Nashville International Airport (BNA) provides disability assistance services
Passengers can request disability assistance services from their chosen airline prior to travel. Airlines are required to provide assistance to passengers with disabilities as they navigate through the airport. This includes assistance from the terminal entrance to the gate location, through security, and onto the aircraft to their seat.
For those travelling with their own manual or powered wheelchair, it is possible to gate-check the device. However, passengers are advised to arrive at the airport one hour before the normal check-in time if they are travelling with a battery-powered wheelchair. It is also recommended to make reservations early and advise the airline of any specific assistance requirements. Some airlines, such as Delta Air Lines, offer wheelchair services that can be requested in advance or upon arrival at the airport.
Nashville Airport also offers accessible bathrooms with ADA stalls for wheelchair users and people with disabilities. Private companion care restrooms are available both pre- and post-security, and the airport provides service animal relief areas.
Additionally, passengers can access the city from the airport using wheelchair taxis or public transportation. It is recommended to reserve a wheelchair taxi in advance to avoid potential wait times. Bus number 18 connects the airport to Downtown Nashville, operating between 5:33 a.m. and 11:47 p.m. on weekdays and 6:50 a.m. and 10:48 p.m. on weekends and holidays.
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Passengers with disabilities should check-in two hours before domestic flights and three hours before international flights
Nashville International Airport (BNA) recommends that passengers with disabilities should check in two hours before domestic flights and three hours before international flights. This is to ensure that passengers can receive the necessary disability assistance services, which should be requested prior to travel through the relevant airline.
Passengers with disabilities should make reservations as early as possible and inform their airline of the type of assistance they will need. This includes indicating whether they require wheelchair assistance or guided assistance for visual impairments. It is also important to confirm accessibility needs with all airlines involved in the journey, as each may have different procedures. For example, Delta Air Lines offers a range of wheelchair services that can be requested after booking a flight, while American Airlines recommends requesting wheelchair assistance in advance through their website or mobile app.
When travelling with a personal wheelchair, it is important to be aware of the different policies and procedures. Manual wheelchairs that are collapsible may be stored on board, while powered wheelchairs may need to be checked in and will require the user to arrive at the airport earlier than usual. It is recommended to check with the device manufacturer and seek help from an agent at the airport for guidance on battery-operated devices. Additionally, some airlines may offer priority seating with more space to accommodate passengers with disabilities.
To receive disability assistance at BNA, passengers must self-identify as individuals with disabilities and request assistance from airline staff. This can be done by providing credible verbal assurance that the service is required due to a disability, without disclosing the specific nature of the disability. The Air Carrier Access Act (ACAA) prohibits airlines from discriminating against individuals with disabilities and ensures that they receive the necessary assistance.
In addition to wheelchair assistance, BNA also offers accessible bathrooms with ADA stalls and companion care restrooms. Service animal relief areas are also available within the airport. For transportation to the city, BNA provides a Ground Transportation Center with wheelchair-accessible taxis and city buses. However, it is recommended to reserve a wheelchair taxi in advance to avoid potential wait times.
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Passengers can bring their own wheelchairs and gate-check them
Passengers can bring their own wheelchairs to Nashville International Airport (BNA) and gate-check them. The airport, which is served by 16 different airlines, has a single terminal divided into concourses A, B, C, and D. All airlines operate out of this single terminal, making check-in easy. Passengers with disabilities should find their airline's ticket counter and follow the airport signage to the security checkpoint and designated concourse and gate. It is recommended that passengers with disabilities check in two hours prior to departure for domestic flights and three hours prior for international flights. Disability assistance services should be requested in advance through the relevant airline.
Passengers can bring their own manual or powered wheelchairs and gate-check them. It is important to arrive at the airport as early as possible to allow time for checking any baggage, going through security screening, and boarding the plane. Passengers should self-identify as a person with a disability needing assistance, even if they have noted this in their reservation. Airlines are required to provide assistance to passengers with disabilities as they navigate through the airport, including from the terminal entrance to the gate location, through security, and onto the aircraft to their seat.
Some airlines, such as Delta Air Lines, allow passengers to request wheelchair services when booking a flight. Passengers can bring their own personal wheelchairs or scooters and check them at the gate. For battery-operated devices, passengers may need to disassemble and check them before flying, and manufacturers' guidelines should be consulted. Delta agents will also confirm that collapsible devices can be stowed without accidental in-flight activation; if not, they will disconnect the battery post connectors and wrap them with tape. Passengers can also request "meet and assist" services if they need help getting to their seat after checking a device at the gate.
American Airlines also offers wheelchair assistance, which can be requested in advance when booking or managing a trip online or via their app. Passengers can also inform a team member at the airport about their wheelchair needs on the day of travel.
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Airlines must provide assistance to passengers with disabilities upon request
Nashville International Airport (BNA) is served by 16 different airlines and welcomes over 18 million passengers per year. The airport has a single terminal, divided into concourses A, B, C, and D. All airlines operate out of this single terminal, making check-in easy for passengers. For domestic flights, it is recommended that passengers with disabilities check in two hours prior to departure, and three hours prior for international flights.
Passengers with disabilities must self-identify to airline staff at the airport and request assistance. Airlines are required to provide assistance to passengers with disabilities upon request. This assistance may include guide assistance for individuals who are blind or wheelchair assistance for individuals with mobility impairments. The Air Carrier Access Act (ACAA) prohibits US and foreign carriers from discriminating against individuals with disabilities. However, the ACAA does not oblige carriers to provide assistance that does not directly assist with a passenger's disability.
Passengers travelling with their own wheelchairs should be aware that manual, non-battery-operated wheelchairs that meet size restrictions may be stored on board the aircraft. However, it is recommended to check with the airline in advance, as some airlines may require passengers to arrive at the airport earlier for additional checks. For example, Delta Air Lines requests that passengers with mobility needs share their requirements at least 48 hours before their trip. American Airlines also recommends requesting wheelchair assistance in advance through their app or website.
Nashville Airport provides wheelchair-accessible bathrooms with ADA stalls and private companion care restrooms. The airport also provides service animal relief areas. Additionally, passengers can exit the main terminal on Level 1 to find wheelchair-accessible taxis at the Ground Transportation Center. It is recommended to reserve these in advance to avoid long wait times.
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Wheelchair taxis are available at the airport's Ground Transportation Center
Nashville International Airport (BNA) offers wheelchair assistance to its passengers. The airport recommends passengers with disabilities to check-in two hours prior to departure for domestic flights and three hours for international flights. Passengers can request wheelchair assistance from their respective airlines, which are required to provide assistance in a timely fashion. It is also recommended that passengers request wheelchair assistance in advance.
If you are travelling with a personal wheelchair, you can gate-check the device, whether it is manual or powered. The airport's bathrooms are wheelchair accessible and outfitted with ADA stalls for wheelchair users and people with disabilities. Nashville Airport also provides service animal relief areas.
The city bus is another accessible mode of transport from the airport to the city. Bus number 18 departs the airport for Downtown Nashville between 5:33 a.m. and 11:47 p.m. on weekdays and between 6:50 a.m. and 10:48 p.m. on weekends and holidays. Tickets for the bus cost $2 each way.
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Frequently asked questions
Yes, Nashville International Airport (BNA) offers wheelchair assistance.
You can request wheelchair assistance at BNA airport by informing a team member at the airport about your wheelchair needs on the day of travel. It is recommended that you request wheelchair assistance in advance by selecting 'Add special assistance' when booking or managing your trip online or on the app.
Yes, it is recommended that passengers with disabilities arrive at the airport early to allow time for check-in, security screening, and boarding. For domestic flights, passengers with disabilities should check in two hours before departure, and three hours before departure for international flights.
Yes, you can bring your own wheelchair to BNA airport. If your wheelchair is non-battery-powered and manually collapsible, you may be able to store it on board. If your wheelchair is battery-powered, you must arrive at the airport one hour prior to the normal check-in time.
Yes, in addition to wheelchair assistance, BNA airport has wheelchair-accessible bathrooms with ADA stalls and private companion care restrooms. The airport also provides service animal relief areas.