Roberta Aguirre
Club InterContinental is an exclusive offering from InterContinental Hotels and Resorts, providing guests with a range of luxurious amenities and services. Club InterContinental guests can enjoy benefits such as private check-in and check-out, complimentary breakfast, afternoon tea, evening drinks and canapés, and luxurious rooms with outstanding views. The club also offers personalised services, including a dedicated team to address any needs and preferences, and assistance with dinner reservations, souvenirs, and airport transportation. However, it is unclear whether airport transfers are included in the Club InterContinental package, as this may vary depending on the specific hotel and location.
| Characteristics | Values |
|---|---|
| Airport transfers | Available at InterContinental Bangkok |
| Check-in | Private check-in at InterContinental Bangkok and InterContinental Wellington |
| Check-out | Late check-out at InterContinental Bangkok and InterContinental Los Angeles. Express check-out at InterContinental Wellington |
| Dining | Extensive breakfast options, table service, afternoon tea, evening drinks and canapés at InterContinental Bangkok. All-American breakfast buffet, cocktails and hors d'oeuvres at InterContinental Los Angeles. Daily breakfast spread, afternoon tea and happy hour at InterContinental Miami. Daily breakfast buffet, lunchtime delightful nibbles, hors d'oeuvres, beer and wine in the evenings at InterContinental Barclay |
| Lounge | Available at InterContinental Bangkok, InterContinental Wellington, InterContinental Los Angeles, InterContinental Miami and InterContinental Barclay |
| Room | Extra space to relax, outstanding views, complimentary pressing service, Wi-Fi and local calls at InterContinental Bangkok. Exclusive spaces to relax, complimentary Wi-Fi and turndown service at InterContinental Wellington |
| Services | Personalised services at InterContinental Bangkok, InterContinental Wellington and InterContinental Los Angeles. Luxury transfer options from the airport at InterContinental Wellington |
| Team | Dedicated Club InterContinental team at InterContinental Bangkok and InterContinental Wellington |
What You'll Learn
Club InterContinental rooms and suites
Upon arrival at the hotel, you will be personally greeted and escorted to the Club InterContinental check-in lounge. The lounge offers a range of exclusive benefits, including a private check-in and check-out service, daily breakfast, afternoon tea, evening drinks and canapes, and all-day refreshments. The lounge also features separate areas for business discussions, relaxation, and light dining.
Club InterContinental rooms offer extra space and outstanding views. You will enjoy benefits such as complimentary pressing service, Wi-Fi, and local calls, as well as late check-out (subject to availability). The rooms are designed with plush bedding, premium linens, and elegant furnishings, ensuring your utmost comfort.
The suites within the Club InterContinental range offer even more space and luxurious amenities. For example, the One Bedroom Signature Suite blends heritage and contemporary design, featuring charming turrets and intimate courtyards. The Iconic Suite, the halo suite of the InterContinental, offers the ultimate in destination luxury, with spacious accommodations and unparalleled amenities.
Whether you choose a room or a suite, Club InterContinental provides an unparalleled level of luxury, comfort, and personalised service to make your stay truly memorable.
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Airport transfers
Club InterContinental offers airport transfers as part of its services. Here is what you need to know about the airport transfer experience:
Pre-Arrival and Arrival Experience
48 hours before your expected arrival, the Club InterContinental manager will contact you to address any needs and preferences you may have ahead of your stay. This includes arranging a transfer from the airport if required.
Airport Concierge
Upon your arrival at the airport, you will be welcomed by the Club InterContinental airport concierge, who will be there to greet you as you land. The airport concierge service is available to those who have booked a transfer from the airport. You will also be provided with a tablet that contains pre-loaded hotel and local information.
Luxury Transfers
Club InterContinental also offers luxury transfer options from the airport to your destination in the capital city. These transfers can be arranged with the concierge and provide a personalised and exclusive experience.
Location-Specific Benefits
Depending on your location, Club InterContinental may offer additional benefits related to airport transfers. For example, the InterContinental Los Angeles Downtown provides assistance with arranging airport transportation as part of their commitment to making your stay memorable and enjoyable.
Seamless Pre-Arrival
As a Club InterContinental guest, your experience begins even before you arrive. The Club InterContinental team will address any prior preferences and needs to ensure a personalised welcome experience.
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Dining options
Club InterContinental offers a range of dining options to cater to your needs throughout the day. The day typically starts with an extensive breakfast spread, including hot items, pastries, fresh fruit, and table service. Some properties, such as the InterContinental Los Angeles Downtown, offer an All-American breakfast buffet, while others, like the InterContinental Bangkok, provide a buffet and à la carte selections.
For those who enjoy an afternoon treat, Club InterContinental serves complimentary afternoon tea, along with sweet and savoury snacks. This is accompanied by a selection of premium teas, coffees, and juices.
As the day turns to evening, guests can indulge in complimentary drinks and canapés, including cocktails, wine, beer, and spirits. The InterContinental Miami, for example, offers happy hour with select wines, beers, liquors, and tapas.
Throughout your stay, you will have access to refreshments, including complimentary fruits, nuts, tea, coffee, and soft drinks. Additionally, the Club InterContinental team can assist with dinner reservations and provide recommendations for local dining options.
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Lounge access
Club InterContinental guests have access to the Club InterContinental Lounge, which offers separate areas for business discussions, relaxation, light dining, and drinks. The lounge is open daily from 6:00 or 7:00 a.m. to 10:00 or 11:00 p.m. and provides all-day beverages, including soft drinks, hot beverages, and fresh fruit.
The Club InterContinental Lounge also offers a daily breakfast buffet, with some locations providing à la carte selections as well. In the afternoon, guests can enjoy afternoon tea with sweet and savoury treats, followed by happy hour with canapés and cocktails or other alcoholic beverages in the evening.
Additionally, the lounge provides access to computers and printing services, complimentary upgraded Wi-Fi, and a private meeting room that can be reserved for a certain number of hours per day.
Dress Code
The Club InterContinental Lounge requests a smart casual attire for visits, excluding slippers, rubber or beach flip-flops, tank tops, and sports attire.
Children
Children of Club InterContinental guests must be accompanied by an adult when visiting the lounge. The minimum age requirement for children to enter the lounge varies by location, with some requiring children to be over 12 years of age, while others welcome children of all ages. During the twilight drinks or happy hour period, children under 12 are requested to be seated in a dedicated family area.
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Additional perks
Club InterContinental offers a range of additional perks to enhance your stay. Here are some of the exclusive benefits you can expect:
Pre-Arrival and Arrival Experience:
48 hours before your arrival, the Club InterContinental manager will contact you to address any needs and preferences. Upon arrival at the hotel, you will be personally greeted and escorted to the Club InterContinental check-in lounge. If you have booked a transfer from the airport, their airport concierge will welcome you, and you will be provided with a tablet containing hotel and local information.
Exclusive Club InterContinental Lounge:
The Club InterContinental Lounge offers separate areas for business discussions, relaxation, light dining, and drinks. It features breathtaking views, such as overlooking Victoria Harbour in Hong Kong or showcasing Wellington's exceptional features. The lounge is open daily, typically from early morning to late evening, with specific hours varying by location.
Unforgettable Dining:
Guests can enjoy extensive breakfast options, table service, complimentary afternoon tea, evening drinks, and canapés. Some locations offer an all-American breakfast buffet, while others provide a daily breakfast spread curated by their executive chef. Club InterContinental guests are welcome to invite non-staying guests to join them for dining in the lounge at no extra charge.
Dedicated Club InterContinental Team:
The Club InterContinental team offers personalised services, including sharing insider knowledge about local attractions, shopping, and dining options. They can also assist with dinner reservations, finding souvenirs, and arranging airport transportation.
Club InterContinental Rooms:
The rooms offer extra space to relax and boast outstanding views. Additional benefits include complimentary pressing service, Wi-Fi, local calls, and late check-out (subject to availability). Some locations provide complimentary in-room breakfast on departure day if you are leaving early.
Other Amenities:
Depending on the location, Club InterContinental may offer access to a private or exclusive meeting room, complimentary usage of a boardroom, access to PressReader for digital newspapers and magazines, a Solato Gelato Machine, and a smart casual dress code for the lounge.
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Frequently asked questions
Club InterContinental does not include airport transfers as standard. However, airport transfers can be booked separately, and a warm welcome at the airport is offered to those who book this service.
Club InterContinental offers a range of benefits, including:
- Extended check-out privileges
- Complimentary access to a boardroom or private meeting room
- All-day beverages and refreshments
- Breakfast options, including a full American breakfast buffet
- Happy hour with cocktails and hors d'oeuvres
- Personalised service and exclusive privileges
You can book Club InterContinental by contacting the hotel directly, either via phone or email. You can also inquire at the front desk to add club access to an existing or new reservation.
InterContinental is the hotel brand, while Club InterContinental is an exclusive service offering personalised privileges and benefits to guests. Club InterContinental guests have access to a private lounge, extended check-out times, complimentary food and beverages, and other luxury amenities.
Children are allowed in the Club InterContinental Lounge in some locations but must be accompanied by an adult. Age restrictions may apply, and certain lounges request that children under 12 be seated in a dedicated family area during Twilight Drinks.
