Lois Larson
The Charlotte Douglas International Airport has a USO lounge, which is located on the upper level of the Atrium. The USO Charlotte Airport Center has been providing a home away from home for active-duty military personnel, reserves, retired military personnel, and their families since 2006. The lounge offers various amenities, including comfortable seating, a family room, a snack bar, computer stations, gaming systems, and free internet and phone access. It is open daily from 6:00 AM to 6:00 PM and is one of six centers operating in support of North Carolina's major bases.
What You'll Learn
Location and hours
The USO Lounge at Charlotte Douglas International Airport is located on the upper level of the Atrium on the second floor (Airside, near the Atrium, Level 3). The lounge is open daily from 6:00 a.m. to 6:00 p.m.
The USO Charlotte Airport Center has been providing a "home away from home" for active-duty personnel, reserves, National Guard, retired military personnel, and their families since 2006. The center is easily accessible for those travelling through CLT and offers a range of amenities to make their journey more comfortable.
The USO Lounge is a great place to relax and unwind during a layover. It provides comfortable seating, a family room, a snack bar, computer stations, gaming systems, and complimentary beverages. Internet and phone services are also available free of charge, making it easy for service members to stay connected with their loved ones.
The Charlotte Airport Center is just one of six centers operating in support of North Carolina's six major bases. The dedication and service of the USO Centers towards America's military and their families are truly remarkable.
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Amenities
Charlotte Douglas International Airport has a USO Lounge, which is located on the upper level of the Atrium. The lounge is open daily from 6:00 a.m. to 6:00 p.m. and offers the following amenities:
- Comfortable lounge seating
- A family room
- Snacks and beverages
- Computers and free Wi-Fi
- Gaming systems
- Phones
- DVD and Blu-ray players
- Baby changing stations
- A children's play area
The USO Charlotte Airport Center is a "home away from home" for active-duty personnel, reserves, National Guard members, retired military personnel, and their families. It is one of six centres operating in support of the state's six major bases. The centre is staffed by three employees and over 250 volunteers, who provide a welcoming and helpful environment for service members and their families.
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Services
The USO Lounge at Charlotte Douglas International Airport is located on the upper level of the Atrium and is open daily from 6:00 a.m. to 6:00 p.m. The lounge offers a range of services and amenities for active-duty military personnel, reserves, retired military personnel, and their families.
The USO Charlotte Airport Center provides a "home away from home" for its guests, offering comfortable lounge seating, a family room, a snack bar, computer stations, and gaming systems. Internet and phone services are also available free of charge, allowing service members to stay connected with their loved ones while travelling or deployed.
Complimentary beverages, computers, and free WiFi are provided for guests' convenience. The lounge also features super comfy reclining chairs, a children's play area, and a baby-changing station.
The USO Lounge is highly regarded by its patrons, who commend the friendly and helpful staff, comfortable seating, and good food options. The lounge has consistently received positive reviews for its cleanliness, respectfulness, and quiet environment.
The USO's mission is to strengthen the well-being of America's military personnel and their families, and the Charlotte Airport Center is one of six centres operating in support of the state's major bases.
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Awards
The USO Lounge at Charlotte Douglas International Airport has received several accolades and positive reviews for its services and amenities.
In May 2013, the USO North Carolina, Charlotte Airport Center received the top award in the large airports category at the inaugural TellUSO Awards. The award recognised the centre's commitment and service to America's military service members and their families. The winners were selected based on feedback from over 16,000 service members and their relatives worldwide, who evaluated the usefulness of various USO services.
Reviews
The USO Lounge at Charlotte Airport has consistently received glowing reviews from visitors who have praised its comfortable and relaxing environment, friendly staff, and convenient amenities. Many reviewers have highlighted the availability of complimentary food and beverages, comfortable seating, and entertainment options such as gaming systems and a children's play area. Some reviewers have specifically mentioned the convenience of having the USO Lounge located inside the secure area of the airport, making it easily accessible during layovers or while waiting for flights.
The lounge has been described as a "home away from home" for active-duty personnel, reserves, retired military personnel, and their families. Reviewers have also commended the staff and volunteers for their helpfulness and dedication to supporting the military community.
Overall, the USO Lounge at Charlotte Airport has earned a reputation for providing exceptional services and amenities, making it a highly regarded and appreciated resource for military personnel and their families travelling through the airport.
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Reviews
The USO Lounge at Charlotte Douglas International Airport has received many positive reviews from its visitors. It has been described as a "great place to relax with a layover", with "friendly staff", "comfy chairs", and "good food". The lounge also provides free Wi-Fi, computers, snacks, and drinks for service members.
One reviewer praised the staff, saying they "immediately offer you help upon entering", while another appreciated the variety of amenities, including a "nice library" and "mouthwash in the restroom". Several reviewers mentioned the comfort of the lounge, with "comfortable chairs" and recliners available for relaxing or napping.
The USO Lounge has also been recognised for its support of military members and their families, with one reviewer saying, "Hats off to the staff and selection of food!" The lounge was also noted to be conveniently located inside the security area, which means travellers "don't have to leave the terminal".
The Charlotte Airport Center has received awards for its commitment and service to America's service members and military families. It was recognised as the top USO in the large airports category at the TellUSO Awards in 2013, based on satisfaction, value, staff helpfulness, friendliness, and knowledge.
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Frequently asked questions
Yes, Charlotte Douglas International Airport has a USO lounge.
The USO lounge is located on the upper level of the Atrium on the second or third floor.
The USO lounge offers comfortable seating, a family room, a snack bar, computers, free WiFi, gaming systems, complimentary beverages, and a children's play area.
