Changi Airport: Luggage Storage Options And Facilities

Changi Airport in Singapore is known for its exceptional facilities and customer service. The airport offers baggage storage services in all four terminals, including short-term storage options for travellers on layovers or those waiting for hotel check-ins. These services are provided by Smarte Carte and are available on a walk-in basis 24/7. The rates vary based on the size of the luggage, with small items (below 10kg) costing S$11.00, big/odd items (above 10kg) costing S$16.00, and extra-large items priced at S$19.00 per 24 hours. Additionally, Stasher, a luggage storage service, offers multiple locations near the airport for convenient and secure storage.

Luggage storage locations at Changi Airport

Changi Airport offers a variety of options for official luggage storage. These storage facilities are located at each terminal of the airport.

Terminal 1

Located in the Arrival Hall, the luggage storage service operates 24 hours a day. It is also available in the T1 Transit Level 2 Departure Transit Hall West (near Guardian).

Terminal 2

Located in the Arrival Hall, the luggage storage service is open 24/7. It is also available in the T2 Transit Level 2 Departure Transit Hall North (besides Raffles Medical).

Terminal 3

Located in the Arrival Hall, the luggage storage service is available 24 hours a day. It is also available in the T3 Transit Level 2 Departure Transit Hall (behind Maison De Chronus).

Terminal 4

Located in the Arrival Hall, the luggage storage service is open 24/7. It is also available in the T4 Transit Level 2M (next to Cheers).

Jewel

Jewel also has a luggage storage service near the Early Check-In Lounge.

Prices for these services depend on the size of your luggage and the duration of storage. Small items (below 10kg) cost S$11.00 per 24 hours, while big/odd items (above 10kg) cost S$16.00, and extra-large items cost S$19.00.

Luggage storage rates

Changi Airport in Singapore offers luggage storage facilities at all four of its terminals. The service is provided by Smarte Carte and is available 24/7. The Smarte Carte website has all the prices for the storage lockers, which range from 6 to 19 SGD per item for 24 hours, depending on the size of the item. Small items weighing less than 10kg are charged at 11 SGD per item, while big/odd items weighing more than 10kg are charged at 16 SGD per item. Extra-large items are charged at 19 SGD per item.

In addition to Smarte Carte's luggage storage services, some airport lounges may also offer left luggage storage within the lounge, allowing passengers to store their luggage without leaving the transit area.

It is worth noting that there are restrictions on the types of items that can be stored in the baggage storage facilities. For security and safety reasons, flammable liquids, perishable goods, and valuable items like jewellery and important documents are typically not allowed. All items are subject to inspection before storage.

Items prohibited from storage

Changi Airport offers luggage storage facilities at all four of its terminals. These services are provided by Smarte Carte and operate 24/7.

While Smarte Carte's luggage storage services are convenient for travellers who want to shop hands-free or go sightseeing in Singapore, there are restrictions on the types of items that can be stored. For security and safety reasons, certain items are prohibited from being stored in the luggage storage facilities at Changi Airport.

Flammable liquids, perishable goods, and valuable items are typically not allowed in luggage storage. This includes items such as jewellery and important documents. These restrictions are in place to comply with airport security screening regulations. All items stored in the luggage storage facilities are subject to inspection by authorised personnel from Smarte Carte or Changi Airport.

It is important to note that the luggage storage facilities at Changi Airport are designed for short-term needs. If you require long-term storage, it is recommended to inquire directly with the luggage storage service provider for possible arrangements.

Operating hours of luggage storage services

Changi Airport's baggage storage facilities are available 24/7 across all four terminals, ensuring that travellers have a convenient option for storing their luggage no matter their flight schedule. The facilities are managed by Smarte Carte, which provides luggage storage services on a walk-in basis.

Terminal 1 (Transit)

• Operating hours: 24 hours daily
• Location: Level 2, Departure Transit Hall West (near Guardian)

Terminal 2 (Public)

• Operating hours: 24 hours daily
• Location: Level 1, Arrival Hall North (next to Arrival North Taxi Queue)

Terminal 2 (Transit)

• Operating hours: 24 hours daily
• Location: Level 2, Departure Transit Hall North (beside Raffles Medical)

Terminal 3 (Public)

• Operating hours: 24 hours daily
• Location: Level 1 (near the Train to the City)

Terminal 3 (Transit)

• Operating hours: 24 hours daily
• Location: Level 2, Departure Transit Hall (behind Maison De Chronus)

Terminal 4 (Public)

• Operating hours: 24 hours daily
• Location: Level 1 (near the Terminal 4 - Terminal 2 Shuttle Bus)

Jewel Changi Airport

• Operating hours: 24 hours daily
• Location: Level 1 (near the Early Check-In Lounge)

Making reservations for luggage storage

Changi Airport in Singapore offers baggage storage facilities at all four of its terminals and at Jewel, the airport's lifestyle and entertainment hub. These facilities are provided by Smarte Carte and are available 24 hours a day, 7 days a week.

While advance reservations for baggage storage are not typically required, it is advisable to contact the service provider directly for special requests or large groups to ensure availability. Here is a step-by-step guide on how to make reservations for luggage storage at Changi Airport:

• Identify Your Terminal: Changi Airport has four terminals (T1, T2, T3, and T4), and baggage storage is available at all of them. Identify the terminal you will be using, as this will determine the specific baggage storage location and procedures.
• Contact Smarte Carte: For special requests or large groups, contact Smarte Carte directly to make reservations. You can find their contact information on the Changi Airport website or by searching for "Smarte Carte Singapore" online. Provide them with your specific requirements, including the number of items, their sizes, and the duration of storage.
• Understand Storage Restrictions: Changi Airport has restrictions on certain items that can be stored due to security and safety reasons. Flammable liquids, perishable goods, and valuable items like jewellery and important documents are typically not allowed. Ensure that you comply with these restrictions to avoid any issues when storing your luggage.
• Be Aware of Storage Rates: Changi Airport's baggage storage rates are based on the size and weight of your items. Small items (below 10kg) are charged at S$11.00 per 24 hours, big/odd items (above 10kg) at S$16.00, and extra-large items at S$19.00. These rates are inclusive of GST.
• Plan Your Drop-off and Pick-up: Baggage storage facilities are conveniently located within each terminal and at Jewel. Identify the specific location for your terminal and be mindful of the operating hours. Arrive at the baggage storage counter during their operating hours to drop off your luggage and complete the necessary paperwork. Ensure you keep the receipt or any relevant documentation for picking up your luggage later.
• Prepare Your Items for Inspection: All items stored at Changi Airport are subject to inspection by the baggage storage staff. This is a mandatory security measure, and it is recommended to cooperate with the inspection process for a smooth and efficient experience.

By following these steps, you can make reservations and utilise the baggage storage facilities at Changi Airport, allowing you to explore the airport, shop, or even leave the airport for a sightseeing tour of Singapore hands-free and comfortably.

Frequently asked questions