Ruth Haines
Uber Reserve is a service offered by Uber that allows users to pre-book rides, including airport pickups. Uber Reserve can be accessed through the Uber app, where users can select the Reserve icon and enter their pickup and drop-off locations, as well as their desired pickup time. Uber Reserve is available in select cities and airports, and users can book rides up to 90 days in advance. The service offers built-in flight-tracking technology, which automatically adjusts the reservation time based on flight information. Uber Reserve trips include a reservation fee, which covers the driver's wait time and travel distance to the pickup location. Cancellation fees for Uber Reserve are typically higher than on-demand rides, and users can cancel without charge up to 60 minutes before their reservation time.
| Characteristics | Values |
|---|---|
| Advance booking | 15-30 minutes to 90 days |
| Cancellation | No charge for cancellation up to 60 minutes before the pickup time |
| Cancellation fee | Higher than on-demand rides |
| Uber Reserve availability | Available in select cities and airports |
| Wait time | Up to 5 minutes for UberX, Uber XL, and Comfort trips; up to 15 minutes for Black, Black SUV, and premier trips |
| Uber Reserve Airport Pickups | Available at over 100 airports worldwide |
| Flight tracking | Built-in flight-tracking technology provides real-time updates on delays |
| Payment | The trip price includes a reservation fee, which may vary depending on the pickup location and the day and time of the trip |
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What You'll Learn
Uber Reserve availability
Uber Reserve is a feature in the Uber app that allows riders to schedule a trip between 90 days and 30 minutes in advance. Uber Reserve is available in select cities and airports.
The Uber Reserve feature is not available at all airports, and if this is the case in your area, the app will notify you to choose a different option. Uber Reserve trips can be scheduled for up to 90 days in advance, with a minimum of 15-30 minutes, depending on the city. Uber Reserve trips to the airport can be scheduled for any time of day, but trips from the airport cannot be scheduled in advance; instead, riders should request an on-demand ride.
For Uber Reserve trips from an airport, the driver will wait at the airport in a designated pick-up area, which is marked in the app. The driver will not go to the curb until the rider notifies them in the app that they are ready. The waiting time is complimentary and can be up to 60 minutes from when the flight lands, depending on the trip type. After this time, the driver may cancel the trip and receive a fixed cancellation fee.
For Premium Reserve requests, the driver will arrive 15 minutes early and wait for another 15 minutes at no extra charge. If the rider is not there after this time, the trip can be cancelled, and the rider will be charged a cancellation fee. Riders can cancel an Uber Reserve trip at no charge up to an hour before the start of the ride. However, a cancellation fee will be charged if the request is cancelled within an hour of the scheduled start time.
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Uber Reserve cancellation fees
Uber Reserve is a service that allows users to request rides in advance, with the option to book up to 90 days ahead. This service is available in select cities and airports, and the wait time for the driver may vary depending on the vehicle option selected. Uber Reserve cancellation fees vary depending on the type of reservation and the time of cancellation.
For riders, Uber Reserve cancellation fees are typically higher than standard on-demand rides. Riders can cancel without charge up to 60 minutes before the reservation pickup time. If the rider cancels less than 60 minutes before the pickup time, they will be charged a cancellation fee for the driver's time. The fee may vary depending on the type of reservation and can be checked in the Reserve Terms & Cancellation Policy in the app.
For drivers, Uber Reserve provides an opportunity to accept trips in advance, up to seven days beforehand. If a rider cancels an accepted reservation within an hour of the scheduled start time, the driver may receive a fixed cancellation fee, which can vary depending on factors such as the original fare and surge pricing. Drivers are advised to wait for a few minutes before cancelling a reservation to potentially receive a higher cancellation fee.
It is important to note that Uber Reserve at airports follows the same pricing structure as other standard products, with an additional default reservation fee. Riders are advised to provide their flight information so that Uber can automatically adjust the reservation based on the flight status. If a rider's flight is cancelled, Uber will cancel the trip without any charges, allowing the rider to rebook accordingly.
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Uber Reserve wait times
Uber Reserve allows riders to request rides in advance, with the option to book up to 90 days ahead. This service is available in select cities and airports, and it's expanding to new cities.
Wait times for Uber Reserve vary depending on the vehicle option selected. For Economy Reserve requests, drivers will arrive 5 minutes early and wait 5 minutes at no extra charge. If the rider is not there after 5 minutes, the trip can be cancelled, and a cancellation fee will be charged. For Premium Reserve requests, drivers will arrive 15 minutes early and wait another 15 minutes at no extra charge. If the rider is not there after 15 minutes, the trip can be cancelled, and a cancellation fee will be applied.
For Reserve trips at airports, the wait time is longer. Once the flight has landed, the driver is notified, and the complimentary wait time begins. For Economy trips, the wait time is 45 minutes, while for Premium trips, it is 60 minutes. If the rider is unable to meet the driver within this time, the trip can be cancelled, and a cancellation fee will apply.
It's important to note that Uber Reserve trip prices are upfront and include any applicable surge pricing, tolls, surcharges, and fees, including the extra wait time. Cancellation fees for Uber Reserve are typically higher than on-demand trips, and riders may be charged if they cancel within an hour of the scheduled start time.
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Uber Reserve cost
Uber Reserve allows riders to schedule trips in advance, receiving requests up to 7 days before the pickup time. This feature is especially useful for important appointments, such as doctor's visits, catching flights, and job interviews.
The cost of an Uber Reserve ride is typically higher than that of a regular on-demand ride due to the inclusion of a reservation fee. This reservation fee is a variable charge that compensates drivers for their additional wait time and commitment to arrive early for the pickup. The fee depends on factors such as the type of ride, the city, the day and time of the trip, and the pickup location. While there is no extra cost for booking in advance, the final fare may differ from the initial estimate due to real-time changes in demand, traffic, distance, and duration.
It is important to note that Uber does not disclose the exact calculation of reservation fees or upfront prices. The reservation fee is typically included in the upfront price estimate, which is calculated using market data to predict the cost on the scheduled day and time. However, the upfront price may increase if the trip takes significantly longer than expected or if the destination changes.
In terms of cancellation, Uber Reserve has fixed cancellation fees. Riders may cancel without penalty up to 60 minutes before the pickup time, but cancellations made within this time frame will incur a fee. Similarly, if the rider does not show up after the required wait time, a cancellation fee may be charged.
While Uber Reserve offers the convenience of advanced booking, it is not 100% reliable, and it is advisable to monitor the app for driver availability, especially in suburban areas or during critical appointments.
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Uber Reserve booking process
Uber Reserve is a product that allows you to book a ride in advance. You can book a ride up to 90 days in advance in many areas, and this feature is expanding to new cities every month.
To book an Uber Reserve ride, follow these steps:
- Open the Uber app and select the Reserve icon on the home screen.
- Enter your pickup location and destination, as well as your pickup day and time.
- Choose the type of vehicle you prefer and select "Confirm".
- Once you confirm these details, select "Reserve" again to complete the booking.
- You can then use the Reserve section of the app to view, update, or cancel your reservation.
It is important to note that Uber Reserve rides include a reservation fee, which is paid for the driver's additional wait time and time/distance spent travelling to the pickup location. This fee varies depending on the pickup location and the day and time of your trip. Cancellation fees for Uber Reserve are also higher than on-demand rides. You can cancel without charge up to 60 minutes before your reservation, but if you cancel less than an hour in advance, you will be charged a fee.
Uber Reserve is also available for airport pickups. These rides include up to 60 minutes of wait time from when the flight lands, and drivers will be notified when you are ready to be picked up from the airport waiting area. Uber Reserve Airport Pickups allow driver-partners to accept trips up to 7 days in advance and provide real-time updates if the rider's flight is delayed.
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Frequently asked questions
Uber Reserve allows riders to pre-schedule a ride to or from the airport, up to 90 days in advance. This feature is available at over 100 airports worldwide.
Open the Uber app and select the Reserve icon on the home screen. Enter your pickup and drop-off locations, and select your pickup time. Confirm the details and see the Upcoming trips section to view or update your reservation.
Uber Reserve takes the stress out of airport pickups by allowing riders to pre-book their ride. With built-in flight-tracking technology, Uber Reserve automatically adjusts the reservation time based on the flight information provided. Riders will also not have to compete with others who land at the same time.
The cost of an Uber Reserve ride is typically higher than standard rides as it includes a reservation fee to account for the driver's wait time and time/distance spent travelling to the pickup location. The exact cost will depend on the pickup location and the day and time of the trip.
Yes, you can cancel an Uber Reserve ride for no charge up to 60 minutes before your scheduled pickup time. If you cancel less than 60 minutes before, you will be charged a cancellation fee.
