Roberta Aguirre
Ryanair advises passengers to check in online before arriving at the airport to avoid fees. If you are unable to check in online, you can check in at the airport and receive a printed boarding pass, but you will be charged a reissue fee. Ryanair accepts mobile boarding passes on flights from most airports, but some airports do not accept them, including Moroccan airports and flights from Tirana to the UK. In these cases, you must carry a physical print-out of your boarding pass. Non-EU/EEA citizens must have their travel documents checked and stamped at the Ryanair Visa/Document check desk before going through airport security, and some sources suggest that Ryanair requires paper boarding passes for these passengers.
| Characteristics | Values |
|---|---|
| Can I print my boarding pass at the airport? | Yes, Ryanair can print your boarding pass at the check-in desk. |
| Do I need to print my boarding pass? | No, you do not need to print your boarding pass if you have access to the Ryanair app. |
| When do I need to print my boarding pass? | You need to print your boarding pass if you are departing from a Moroccan airport or flying from Tirana to the UK. |
| Is there a fee for printing my boarding pass at the airport? | Yes, Ryanair charges a boarding card reissue fee for printing your boarding pass at the airport. |
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What You'll Learn
Ryanair's mobile app and online check-in
Ryanair offers a convenient mobile app and online check-in service to its passengers. The online check-in process can be completed up to 60 days before your scheduled departure if you have pre-reserved a seat. Passengers are required to complete the check-in process themselves, or it can be done by a fellow passenger or an individual with personal knowledge of the travelling passenger and their luggage. This is to ensure compliance with safety, security, and public health protocols, as outlined by the ICAO Technical Instructions, Regulation (EU) 2015/1998, and the EASA/ECDC Covid-19 Aviation Health Safety Protocol.
If you encounter any issues while checking in online or via the app, it is recommended to use an alternative device, clear the cache and cookies on your web browser, or ensure you have the latest version of the Ryanair app installed. If you booked through an online travel agent, you will need to verify yourself on the Ryanair website.
Passengers are encouraged to check in online to avoid additional fees. If you do not check in online at least 2 hours before departure, you will be subject to an airport check-in fee if you check in at the airport between 40 minutes and 2 hours before departure. Additionally, if you are unable to present your mobile or printed boarding pass at the airport, you will be charged a boarding pass reissue fee per passenger.
It is important to note that some airports and flights may not accept mobile boarding passes. For example, if you are departing from a Moroccan airport or flying from Tirana to the UK, you must carry a physical printout of your boarding pass. Ryanair allows passengers to get their boarding passes printed at the check-in desk for a fee.
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Physical print-out requirements
Ryanair recommends that passengers check in online before arriving at the airport. Passengers can access their boarding pass via the 'My Bookings' section on the Ryanair website or via the Ryanair app.
If you are departing from a Moroccan airport or flying from Tirana to the UK, a digital boarding pass will not be accepted, and you must carry a physical print-out of your boarding pass. In this case, you can print your boarding pass at the airport, but you will be charged a boarding card reissue fee for each passenger.
Some passengers have reported that they were not charged a fee for printing their boarding pass at the airport. This may be because online check-in was not available due to technical reasons or because the airline was unable to issue boarding passes without first checking COVID documentation.
If you are a non-EU/EEA citizen, you must have your travel documents checked and stamped at the Ryanair Visa/Document check desk before going through airport security. Your boarding pass will display the information for routes that require mandatory Visa/Document checks. Non-EU/EEA citizens must do this to ensure compliance with immigration authority rules.
It is important to note that Ryanair reserves the right to refuse travel if there is any failure to comply with the requirement for Visa/Document checks.
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Airports that don't accept Ryanair's mobile passes
Ryanair is making efforts to digitize its boarding pass system and eliminate paper boarding passes by May 2025. The airline's CEO, Michael O'Leary, explained that this shift is part of Ryanair's broader digital transformation goals, which aim to reduce paper waste, decrease their environmental footprint, and speed up the check-in process. While Ryanair currently allows passengers to download a mobile pass or print one at home, under the new system, printing a boarding pass at the airport will no longer be an option.
Despite Ryanair's push towards digitalization, there are still a few airports and countries that require passengers to present printed boarding passes. These include Moroccan airports, where a digital boarding pass will not be accepted, and flights from Tirana, Albania, to the UK. In these cases, passengers must carry a physical printout of their boarding pass. Similarly, Turkey, excluding Dalaman Airport, also requires printed boarding passes.
Ryanair has advised passengers departing from these locations to check in online and ensure they have a printed boarding pass before arriving at the airport. It is important to note that Ryanair can print a boarding pass for you at the check-in desk if needed, but a boarding card reissue fee will be charged for each passenger.
While Ryanair is moving towards a completely digital system, other airlines, such as easyJet and British Airways, still offer flexibility by accommodating both paper and digital boarding passes. This gives passengers more freedom in managing their travel documents.
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Ryanair's check-in desk
Ryanair recommends that passengers check in online before arriving at the airport. This can be done via the Ryanair website or the Ryanair app. Passengers can access their boarding pass via 'My Bookings' on the Ryanair website or via the Ryanair app once they have checked in. Passengers do not need to print their boarding pass if they have access to the Ryanair app, unless they are departing from a Moroccan airport or flying from Tirana to the UK, in which case they must carry a physical printout of their boarding pass.
If passengers do not have access to a printer, Ryanair can print the boarding pass at the check-in desk, but a boarding card reissue fee will be charged for each passenger. This fee has been reported as €20 or £20. However, if the online check-in system is not functioning for some reason, Ryanair may waive the fee.
At the airport, passengers should go to the Ryanair check-in desk. If passengers have all the required documentation, Ryanair will issue a boarding pass. Non-EU/EEA citizens must have their travel documents checked and stamped at the Ryanair Visa/Document check desk before going through airport security. The boarding pass will display information for routes that require mandatory Visa/Document checks. Non-EU/EEA citizens must complete this step to ensure compliance with immigration authority rules. Ryanair reserves the right to refuse travel if passengers fail to comply with this requirement.
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Ryanair's reissue fees
Ryanair has been working to improve its customer service, including cutting fees. If you do not have access to a printer, Ryanair can print your boarding pass for you at the check-in desk, but you will be charged a boarding card reissue fee for each passenger. The amount of this reissue fee is not specified, but you can find it in Ryanair's Table of Fees.
Ryanair's fees for changing your booking are laid out in its Help Centre. Changes are subject to a change fee, which is charged per person per flight. The fee is higher if you make the changes through the Customer Service Team. Ryanair allows a grace period of 24 hours from the time of your original booking to correct any minor errors, such as dates and times, free of charge. You can also reverse the route during this time, e.g. changing a Dublin to London to London to Dublin booking. Within 48 hours of making your booking, you can swap the first and last name of each passenger once, free of charge, in case there was an error in entering the names. For example, you can change 'Smith John' to 'John Smith'. Up to three characters per name can be changed free of charge once, up to 48 hours before scheduled departure.
If you have a Flexi Plus fare, you can change your booked flight on the same route on the day of travel, free of charge, if a seat is available. If you change to a flight on a different route, you will not have to pay a flight-change fee, but you must pay any difference in the fare. If you change your flight before the day of travel, you will not have to pay a flight-change fee, but you must pay any difference in the fare.
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Frequently asked questions
Yes, Ryanair can print your boarding pass at the check-in desk, but you will be charged a reissue fee for each passenger.
The Ryanair reissue fee is typically €20 or £20.
No, you do not need to print your boarding pass if you have access to the Ryanair app. However, you must carry a physical printout if you are departing from a Moroccan airport or flying from Tirana to the UK.
Yes, you can check in online with Ryanair and access your boarding pass via 'My Bookings' on the Ryanair website or the Ryanair app.
