Owais Crawford
Passengers can no longer print their boarding passes for free at Frontier self-service kiosks at the airport. This service has been discontinued, and the kiosks now only allow for printing bag tags. Passengers who require a printed boarding pass can obtain one through Frontier's mobile app or by paying a $25 fee per passenger at the airport counter. It is recommended to download the mobile app and use it to check in and obtain a mobile boarding pass, as this is a free and convenient option. However, for those who prefer a printed boarding pass or are unable to use the app, the $25 fee at the airport counter is the only other option available. This change in policy has been met with some criticism, with suggestions that Frontier is encouraging the use of the app to increase the likelihood of passengers paying the fee due to phone battery issues.
| Characteristics | Values |
|---|---|
| Printing boarding pass at airport | Possible through Airport Agent Assistance for a fee of $25 per passenger, per direction |
| Printing boarding pass at home | Possible for free |
| Using the mobile app | Possible for free |
| Check-in time | Starts 24 hours before departure |
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What You'll Learn
Self-service kiosks at the airport no longer offer free printed boarding passes
Self-service kiosks at airports have become a common feature, with most airlines now offering this option for passengers to check in. While these kiosks are designed to make the process quicker and more efficient, they are no longer offering free printed boarding passes. This is a recent development, as previously, passengers could print their boarding passes at the kiosk without charge.
This change has been observed with Frontier Airlines, where passengers have noted that the self-service kiosks no longer provide the option to print boarding passes. Instead, the kiosks have been reconfigured to only allow bag tags to be printed. The airline encourages passengers to use the Frontier mobile app to access their boarding passes, which can be downloaded for free on iOS and Android devices.
Passengers who prefer a printed boarding pass or do not have access to the mobile app now face a fee of $25 per passenger, per direction, if they choose to obtain their boarding pass through Airport Agent Assistance. This change has been a source of frustration for some travellers, who feel that the airline is incentivizing the use of the app by imposing this additional cost.
To avoid this fee, passengers have two alternatives: printing their boarding pass at home before arriving at the airport or using the mobile app. While this shift towards digital boarding passes may be more convenient for some, it presents a challenge for those who do not have access to a printer or prefer a physical copy of their travel documents. As a result, passengers must now plan ahead and ensure they have their boarding passes ready, either on their mobile devices or printed, before reaching the airport.
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You can use the Frontier mobile app to get your boarding pass
You can use the Frontier Airlines mobile app to check in and get your mobile boarding pass. The app is free and available for iOS and Android.
To access your mobile boarding pass, open the app and click on 'My Trip'. You will then need to enter your last name and confirmation code, which is a combination of six letters and numbers. Once you have entered this information, click 'Search'.
If you have only carry-on luggage, you can skip the airport line and head straight to the gate with your mobile boarding pass. However, if you are checking in a bag, you may need to go to the counter.
It is worth noting that some sources suggest that Frontier Airlines has reconfigured its kiosk machines to encourage passengers to use the app. There is a fee of $25 for a printed boarding pass at the airport, so it is recommended to use the app or print your boarding pass at home to avoid this charge.
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You can pay $25 for a printed boarding pass at the airport
If you are flying with Frontier Airlines and need a printed boarding pass, there are a few options available to you. Firstly, you can download the free mobile app for iOS and Android and obtain a mobile boarding pass. This is a convenient option if you are not checking any bags and only have carry-on luggage.
However, if you require a printed boarding pass, you can obtain one at the airport through Airport Agent Assistance. This service is available at a cost of $25 per passenger, per direction, and is non-refundable. It is important to note that this fee is charged by Frontier Airlines specifically for printing a boarding pass at the airport.
While some other airlines may offer to print boarding passes for free, especially at the same counters where you check your bags, Frontier Airlines has a different policy. Their kiosk machines at various airports, including IAH, PHX, and DEN, have been reconfigured to only allow bag tags to be printed. This means that if you require a printed boarding pass and have not brought one from home, you will need to pay the $25 fee at the ticket counter.
Therefore, if you are flying with Frontier Airlines and want to avoid the $25 fee, it is recommended to print your boarding pass before arriving at the airport. Alternatively, you can use the Frontier mobile app to obtain a mobile boarding pass, which can be convenient if you are travelling with only carry-on luggage. By planning ahead and utilising the available options, you can ensure a smoother travel experience and avoid any unexpected fees.
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You can print your boarding pass at home for free
It is always a good idea to print your boarding pass at home for free before you get to the airport. This is because some airlines charge a fee for printing your boarding pass at the airport. For example, Frontier Airlines charges $25 for a printed boarding pass at the airport.
Printing your boarding pass at home saves you from having to pay this fee. It also saves you time at the airport, as you do not need to wait in line to print your pass. Additionally, if you have a printed boarding pass, you do not need to worry about your phone dying or not having access to your email. This can be stressful and cause you to miss your flight.
It is also worth noting that a printed boarding pass may have more information than a mobile boarding pass. For example, a printed pass often includes your ticket number, which you may need if you have to call the airline to request a refund. A mobile boarding pass typically only includes your confirmation number.
In some cases, when you check in your bags, the airline will print your boarding pass for you without you even asking. However, this is not always the case, and it is better to be prepared by printing your boarding pass at home beforehand.
Overall, printing your boarding pass at home is a simple and free way to ensure that you have all the information you need for your flight and that you do not encounter any last-minute issues or fees at the airport.
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Checking in at the airport counter may incur fees
To avoid these fees, passengers are encouraged to use online or mobile check-in options, which are typically free of charge. Many airlines offer mobile apps that allow passengers to check in and obtain a mobile boarding pass. This can be done in advance, saving time at the airport. Passengers can then proceed directly to the security check and gate without having to visit the check-in counter.
However, it is important to note that some airports or airlines may require a paper boarding pass, in which case, passengers would need to print it themselves or use a self-service kiosk at the airport. While self-service kiosks are generally free to use, some airlines may charge a fee for this service as well. Therefore, it is recommended to check the policies of the specific airline and airport before departure to understand any potential fees and how to avoid them.
Additionally, some airlines may have specific requirements for international travel or baggage drop-off that may necessitate counter check-in. For example, non-EU citizens travelling within the EU may be required to check in at the counter. In such cases, it is important to be aware of any applicable fees and plan accordingly. Checking the airline's website or app, as well as the airport's webpage, can help passengers stay informed about the latest policies and any changes that may impact their travel plans.
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Frequently asked questions
Yes, but it will cost $$25 per passenger, per direction.
Yes, you can either print your boarding pass at home or download the free Frontier mobile app.
For domestic and international flights, the check-in cutoff time is 60 minutes prior to the scheduled departure time.
Your ticket will be deemed a "No-Show Cancellation" and will be cancelled. All subsequent flights on your itinerary will also be treated as No-Show Cancellations.
Checking in on the app is faster and easier than checking in at the airport. It also allows you to skip the line at the airport if you're not checking a bag.
